Overview
Asurion has a rating of 4.7 stars from 11,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Asurion was very easy to work with & Very Professional. Solved my phone issue promptly. I'm a Happy Camper.
I dropped and broke my phone. They guy go
Who helped was amazing And I appreciate truly great people like him in the world.
Very easy to make appointment to do at home repairs. Tech arrived right on time and finished way ahead of time. Can't ask for a better outcome.
I was extremely satisfied with my experience! Annie was very helpful, patient, knowledgeable and super friendly!
The technician that came to my house was friendly and fixed my screen quicker than I expected. Great guy.
Worst service ever I get in my file. There's answers is we can reject your request in certain circumstances
We are sincerely sorry for any trouble you have experienced. We are here to help you. If you need assistance, please dont hesitate to reach out. -Rue
The customer care representative was very helpful and taking care of my issue. She didn't awesome job.
Very happy with how easy it was to get my screen fixed. They are very knowledgeable and take good care of your phone! Phone works perfectly after!
Was able to call and schedule earlier as I needed my phone for work. It was actually done right and early (although no call/email telling me).
Overall, my experience was amazing, and only takes him 30 minutes or less. It's been the third time he has been over to fix my family's phone.
It was pretty bad until I got Charles on the phone. He took care of what I needed and had me up and going very quickly! Thanks!
Very incredibly easy to file your claims don't go days without your device because of thinking you will on the phone all day it's very like ABC an your done completely Hassle Free
Very happy to know the problem got resolved with no long wait time and the staff was extremely helpful
The claims department did a great job of processing my claim, to getting my new phone in a day or two. Everything went smoothly.
Thank you Asurion.
Extremely happy with the service, can't aske for a better person to help me. It was easy, and amazing help.
Thank you for making my life easier.
A service technician came to our house n fixed my husband's phone in about 30 minutes. He was awesome. Very polite n did a great job. Thanks
My experience was excellent my iPads where stolen I filled a claim and they sent me a confirmation for delivery tracking the same day no questions asked 2 days later I received new Ipads.
Derrick understood our problem. He was very patient and his instructions were clear and concise. Thank you so much!
Tina helped me identify the full problem and we came up with an easy solution together. Quick and painless.
- Visit Website
- Nashville,, TN
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine! This is great to hear. Feel free to reach out if you need any additional assistance. Always happy to help. - Ari