AsurionReviews 12,831

The online claim process was a little difficult to resolve but once I called it went great and resolved quickly.

Staff was very friendly and knowledgeable. Within and hour received an email stating they were finished. Phone was ready and working perfectly. I will recommend this company to all my friends. Thank you so much!

My schedule is very busy, so it was very convenient for the company to come to my home and take my phone to their business vehicle to fix it. Took less than 15 minutes. Wonderful!

Staff was very pleasant and courteous. Gave me a tentative time to have my son's phone fixed and even finished half an hour earlier than expected.

Lost my phone late one afternoon. Contacted Asurion early the next morning. I had my replacement phone the very next day! I was very surprised and VERY pleased!
Everyone was very professional, but friendly, and obviously knew their job very well!

It was so extremely easy. The technician contacted me 20 minutes ahead of arrival. It took about 20 minutes tops to fix. She returned to my door with such a pleasant smile and a kind word to my granddaughter. The two and a half year old who broke it when she threw it down because she couldn't find "Blippi" on the phone.

MY APPle waTch sToPP'd working for NØ aPParenT reaSon. JusT Age iguesS. And iwas reWard'd wiTh a $75.00 9 Series. TrueLY am PLesS'd. IreTurn jusT The bodY because iT has been sew Long since iuse'd The originaL band. And wahLah. HaVen'T heard from Them abouT iT YeT Though sew if TheY due iwiLL reView This ReView and make sum change'z. NoThing YeT sew iam hAPPy sew far!

There was no delay. The tech extremely professional and expedited my issue. Very happy with the service

Technician was very knowledgeable, and fixed iPhone.

Very easy, seemless experience. Only took 20 minutes and he did everything in his own repair vehicle. I would definitely recommend.

Made a claim on a Friday, replacement phone arrived Monday. Super fast and easy! Highly recommend!

Over and above my expectations, totally awesome, they were totally knowledgeable of my problem, fixed it in an hour, just supper exceeded my expectation, with their Knowledge of technology, thanks

Not easy at all, due to no I'd and my things being stolen had to go multiple times for 3 weeks

Excellent service from appt scheduling to repair. The tech was so nice and helpful. Also did a great job fixing my phone! Definitely recommend

Your company handled my claim very efficiently and promptly! I cannot ask for better service. Thank you for your quick attention to my problem.

I only had to go through 2 service representatives before I received the desired services.

I cracked the screen on my phone and took it to the store for replacement. The customer service rep let me know that I needed to go to a website and do this myself. The website was very user friendly and directions easy to understand, but the person in the store was doing absolutely nothing so not sure why he couldn't help me.

This was very fast and easy service, it was very simple and not complicated.

Asurion provides A1 superior service always. Filed a claim late afternoon, it was approved and phone received within 24 hrs. This is not my first claim, I also have other family members who have had to work with Asurion, they get it right the first time in the spirit of excellence.