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Ashore Shop

How would you rate Ashore Shop?
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Texas
1 review
3 helpful votes
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Worst experience ever. Customer service sucks …. So is her name Cynthia like she claims or Amy?…& "patient " lol…I swear they are completely useless. They claim they shipped my order yet I have not received a tracking order and the website continues to show "awaiting fulfillment".

Date of experience: December 10, 2021
Carol M. Ashore Shop Rep
over a year old

We replied every of your emails so far. Please let us know in details using our service line or 24/7 online chat if you need further help.
Thanks

GB
1 review
6 helpful votes
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SCAM - NEVER RECEIVED ITEM
April 2, 2022

Everyone needs to report them to the FTC! I ordered a pair of boots over a month ago. They have never been received. I have been on with live chat and customer support multiple times and it's all just 'it's shipped there's nothing we can do' USPS has never received the item. I want my money back but that's not gonna happen. Should have read reviews before I ordered from here. Don't make the same mistake!

Date of experience: April 2, 2022
Ohio
1 review
0 helpful votes
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Great Store
May 11, 2022

I am a customer at Ashore Shop. I have bought hiking shoes which I'm currently wearing, as well
As recently, 2 pair of platform sneakers for my wife. See photos. I have not been disappointed. They were courteous, and my wife loved the sneaks-added 2 inches to her height- I don't mind. The delivery took approx. 10 days-which was anticipated. They don't have these sneaks at Amazon. Happy customer!

Date of experience: May 11, 2022
California
1 review
5 helpful votes
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What you order, isn't even close to what you get.
January 26, 2022

Dont throw away your money! If I could give less than one star, I would. The picture that you order
Will be a kindergarten drawing of what you'll get. I researched the site so I made absolutely sure I wasn't ordering from a Chinese website and their company info says they're in NYC. They are NOT American. Shipped from Beijing. Pics below of what I ordered vs what I got. The gray plastic soles are beyond trashy.

Date of experience: January 26, 2022
California
1 review
1 helpful vote
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I ordered a suit from Ashore and when it arrived it looked nothing like the picture, but that wasn't the main issue. The item arrived with rips in it, and the button falling off. When I wrote to them about a return, I received an email asking me to fill out a return request on their website in order to receive a return label. I did so promptly, but never received a return label, or any other communications from the company. It's been a month now and I've emailed 5 additional times with no response. This company makes garbage, low quality clothing that will end up killing the earth in landfills. Don't be lured in by the thrifty prices, you will only be disappointed.

Date of experience: April 21, 2023
New York
1 review
0 helpful votes
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Great Jacket!
May 25, 2022

At Ashore Shop I purchased a winter jacket that was at least $150 less than the
Department store equivalent. See photo. I have also purchased a pair of embroidered cowboy boots and am thrilled with them. -Free shipping, and also probably $75 less than our boutique mall store. Sorry mall. Happy with savings!

Date of experience: May 24, 2022
New Jersey
1 review
1 helpful vote
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Won't Refund if It Doesn't Fit!
March 15, 2023

Be careful of their return policy! It's very confusing! In one place they claim you can return unworn unused merchandise with the tags attached and another they say you can't return if it doesn't fit only exchange. I contacted them and they will not return in even when the large was too small.

Date of experience: March 15, 2023
California
1 review
2 helpful votes
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I just spent $120 for clothes that were poorly made with cheap materials, and no one answers you on how to ship them back. None of my emails were answered, and no one replies back in their chat box on the store's website

Date of experience: May 28, 2021
New York
1 review
0 helpful votes
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I purchased two summer vacation dress from Ashoreshop.com. Love it! At beginning I am not sure about the size of the dress, I reached out their 24/7 chat line. They are very helpful. I got my dresses and absolutely love it. Thank for caring customer support!

Date of experience: July 17, 2021
Georgia
1 review
1 helpful vote
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The agent was not able to pull up my order and gave me another customer support email address. I ordered 2 pieces of swimsuits and all I wanted to do was exchange them to a bigger size! Not happening no one ever responded or took the time to give me the address. I have 2 bathing suits I ca not wear. The top is perfect and the bottom is way too small. I am 5 feet and I Pettit small but curved. Ordered medium... did not fit. It took over a month to receive my order. Horrible. Now I am stuck with 2 suits I can not wear and no money back! Do not order from them. They are not friendly when it comes to returns/ exchanges

Date of experience: May 27, 2021
New York
1 review
0 helpful votes
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Great service.
April 6, 2021

It felt of value to state that I have ordered from Ashore Shop a number of times, both a swimsuit, and a windbreaker. And we had to check sizing a few times; in each instance at varied hours of the day, I had immediate response via email, and on one occasion via phone. The women who responded to me was very courteous and sweet, and knowledgeable of sizing and body type, as well as the variation internationally. The caring and attentive service is definitive at this store. There were no hidden fees or shipping charge, just the price.

Date of experience: April 6, 2021
New York
1 review
0 helpful votes
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Love The Jackets
February 16, 2022

I purchased a jacket from Ashoreshop.com and love it so much. Very Good Quality and price! Overall good experience. The number one I love the most is no hidden fee and free shipping. The price I see is what I got.

Date of experience: February 15, 2022
New York
1 review
0 helpful votes
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LOVE MY SKI JUMPSUIT
December 3, 2021

Happy with my purchase. The SKI suit fit me well. Nice fur on the hood. GREAT VALUE! I love that the store has straightforward price. No extra fee added.

Date of experience: December 2, 2021
Georgia
1 review
8 helpful votes
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Nice Swimwear!
April 30, 2019

I bought a bikini sets for my vacation.It surprisingly good, fit me perfectly. Absolutely Love it! I never heard this online store before and happen to find it on google listed as one of the trusted online clothing stores.

Date of experience: April 30, 2019
New Jersey
1 review
8 helpful votes
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Trustworthy Webstore
December 14, 2017

I order 2 shirts and one pants from this webstore. The Collection is called "Casual Office male". I got them all fit. Thank Cynthia, Customer Representative, follow through the whole process. Good experience!

Date of experience: December 13, 2017
New York
1 review
0 helpful votes
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Time and energy, especially outside of my work is precious. Ashore shop offers styles that suit me (no pun intended). Whatever I see in Ashore Shop is happening now, and I can order it easily and simply: free shipping and warm-hearted customer service is considerate and communicative.

Date of experience: January 22, 2021
New York
1 review
21 helpful votes
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This store remind me the shop in my neighborhood. Very friendly, always reachable. I like their store have online help. I bought two dresses for my friend engagement party with help of rep name Carol. She help me to choose my size and fit on line. Very professional and patient. I got them now. They fit me perfectly. Thank Carol for the professional help. Thumbs up!

Date of experience: March 6, 2020
New York
1 review
0 helpful votes
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I love the ski suit from Ashoreshop.com. I got exactly what I had been looking for. Good Quality and reasonable price. Thank you for caring customer assistance.

Date of experience: August 17, 2021
New York
1 review
4 helpful votes
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Love It
December 3, 2017

Recommend by a office colleague, I find this fashion website. Love all the fashion and order three items, all free shipping and arrived. Looks cool! Customer service followed up along the whole process. Recommend

Date of experience: December 2, 2017
New York
1 review
6 helpful votes
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I love the exclusive 3D print tshirts at ashoreshop.com. I ordered 20pcs European theme men long shirts (from modern impression artist original painting) for my gift shop in FL. Quality and Fit are perfect. Good shop.

Date of experience: April 13, 2019

Overview

Ashore Shop has a rating of 3.2 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashore Shop most frequently mention customer service and free shipping. Ashore Shop ranks 195th among Women's Clothing sites.

service
21
value
19
shipping
20
returns
19
quality
18