Worst experience ever. Customer service sucks …. So is her name Cynthia like she claims or Amy?…& "patient " lol…I swear they are completely useless. They claim they shipped my order yet I have not received a tracking order and the website continues to show "awaiting fulfillment".
Everyone needs to report them to the FTC! I ordered a pair of boots over a month ago. They have never been received. I have been on with live chat and customer support multiple times and it's all just 'it's shipped there's nothing we can do' USPS has never received the item. I want my money back but that's not gonna happen. Should have read reviews before I ordered from here. Don't make the same mistake!
I am a customer at Ashore Shop. I have bought hiking shoes which I'm currently wearing, as well
As recently, 2 pair of platform sneakers for my wife. See photos. I have not been disappointed. They were courteous, and my wife loved the sneaks-added 2 inches to her height- I don't mind. The delivery took approx. 10 days-which was anticipated. They don't have these sneaks at Amazon. Happy customer!
Dont throw away your money! If I could give less than one star, I would. The picture that you order
Will be a kindergarten drawing of what you'll get. I researched the site so I made absolutely sure I wasn't ordering from a Chinese website and their company info says they're in NYC. They are NOT American. Shipped from Beijing. Pics below of what I ordered vs what I got. The gray plastic soles are beyond trashy.
I ordered a suit from Ashore and when it arrived it looked nothing like the picture, but that wasn't the main issue. The item arrived with rips in it, and the button falling off. When I wrote to them about a return, I received an email asking me to fill out a return request on their website in order to receive a return label. I did so promptly, but never received a return label, or any other communications from the company. It's been a month now and I've emailed 5 additional times with no response. This company makes garbage, low quality clothing that will end up killing the earth in landfills. Don't be lured in by the thrifty prices, you will only be disappointed.
At Ashore Shop I purchased a winter jacket that was at least $150 less than the
Department store equivalent. See photo. I have also purchased a pair of embroidered cowboy boots and am thrilled with them. -Free shipping, and also probably $75 less than our boutique mall store. Sorry mall. Happy with savings!
Be careful of their return policy! It's very confusing! In one place they claim you can return unworn unused merchandise with the tags attached and another they say you can't return if it doesn't fit only exchange. I contacted them and they will not return in even when the large was too small.
I just spent $120 for clothes that were poorly made with cheap materials, and no one answers you on how to ship them back. None of my emails were answered, and no one replies back in their chat box on the store's website
I purchased two summer vacation dress from Ashoreshop.com. Love it! At beginning I am not sure about the size of the dress, I reached out their 24/7 chat line. They are very helpful. I got my dresses and absolutely love it. Thank for caring customer support!
The agent was not able to pull up my order and gave me another customer support email address. I ordered 2 pieces of swimsuits and all I wanted to do was exchange them to a bigger size! Not happening no one ever responded or took the time to give me the address. I have 2 bathing suits I ca not wear. The top is perfect and the bottom is way too small. I am 5 feet and I Pettit small but curved. Ordered medium... did not fit. It took over a month to receive my order. Horrible. Now I am stuck with 2 suits I can not wear and no money back! Do not order from them. They are not friendly when it comes to returns/ exchanges
It felt of value to state that I have ordered from Ashore Shop a number of times, both a swimsuit, and a windbreaker. And we had to check sizing a few times; in each instance at varied hours of the day, I had immediate response via email, and on one occasion via phone. The women who responded to me was very courteous and sweet, and knowledgeable of sizing and body type, as well as the variation internationally. The caring and attentive service is definitive at this store. There were no hidden fees or shipping charge, just the price.
I purchased a jacket from Ashoreshop.com and love it so much. Very Good Quality and price! Overall good experience. The number one I love the most is no hidden fee and free shipping. The price I see is what I got.
Happy with my purchase. The SKI suit fit me well. Nice fur on the hood. GREAT VALUE! I love that the store has straightforward price. No extra fee added.
I bought a bikini sets for my vacation.It surprisingly good, fit me perfectly. Absolutely Love it! I never heard this online store before and happen to find it on google listed as one of the trusted online clothing stores.
I order 2 shirts and one pants from this webstore. The Collection is called "Casual Office male". I got them all fit. Thank Cynthia, Customer Representative, follow through the whole process. Good experience!
Time and energy, especially outside of my work is precious. Ashore shop offers styles that suit me (no pun intended). Whatever I see in Ashore Shop is happening now, and I can order it easily and simply: free shipping and warm-hearted customer service is considerate and communicative.
This store remind me the shop in my neighborhood. Very friendly, always reachable. I like their store have online help. I bought two dresses for my friend engagement party with help of rep name Carol. She help me to choose my size and fit on line. Very professional and patient. I got them now. They fit me perfectly. Thank Carol for the professional help. Thumbs up!
I love the ski suit from Ashoreshop.com. I got exactly what I had been looking for. Good Quality and reasonable price. Thank you for caring customer assistance.
Recommend by a office colleague, I find this fashion website. Love all the fashion and order three items, all free shipping and arrived. Looks cool! Customer service followed up along the whole process. Recommend
I love the exclusive 3D print tshirts at ashoreshop.com. I ordered 20pcs European theme men long shirts (from modern impression artist original painting) for my gift shop in FL. Quality and Fit are perfect. Good shop.
Answer: The website doesn't tell you but when I tried to return my item they told me I could either return to their return center in China or that it would be cheaper to keep it and get just a 50% refund.
Answer: Impossible unless you file a claim with PayPal. I tried to contact them by phone, e-mail and online chat and received no response.
Answer: Well, if you care about whether you receive your item them I wouldn't order from them. Absolute scam. I reported them to the FTC.
Answer: It has a very decent selection and every item is interesting and of value; you don't have to scan through dozens of irrelevant old styles like on Am. Its also very simple to understand, the payment process is quick and clear, and the identity is one that I relate to-I'm an ocean guy.
Ashore Shop has a rating of 3.2 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ashore Shop most frequently mention customer service and free shipping. Ashore Shop ranks 195th among Women's Clothing sites.
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