AshlenReviews 78

Honestly, I wasn't expecting too much because of how cheap the items are but they blew it out of the water! Really enjoyed the hug rings and so did the rest of my family.

I'm so happy to receive this sword, it looks like pure magical artifact! Special thanks to the friendly Ashlen team for kind help and support with delivery!

I love the necklace options, They are wonderful I got about 5 of them for my wedding as gifts for all the special ladies in my wedding party.

This was my second purchase from the company! It arrived pretty fast. It looks great and It was a gift for my daughter. She loved it!

Excellent ring after my husband passed away 2 years ago my finger had swollen up and I had to have my wedding ring cut off I bought this Daisy ring as a substitute it's quality is very good and is adjustable also my puppy is called Daisy so has 2 wonderful meanings for me and couldn't be happier thank you again

I bought a necklace from them and it arrived super quickly,the closure was missing but I've sent them an email and they helped me the same day I sent it and they sent another one without extra costs which is so nice!

Amazing service x speedy delivery and goods are as seen n fabulous, Incredible work and amazing helpful people!

Amazing personal service and super quick support when I contacted them.
Fantastic product! Ty very much

The site is easy to navigate and has what I was looking for! Lots of beautiful jewelry. Easy to navigate.

The rings are exactly what we ordered, definitely coming back for more! Great deal from Ashlen company

Nothing but great experiences with Ashlen! My granddaughters loved their gifts! Amazing thanks you very much

Needed help with my order and the representative helped me with my problem and the order was shipped out quickly.

I don't usually leave reviews but Ashlen has something for everyone! I bought several pieces of Ashlen jewelry and they're all unique! Can't wait to see how the brand grows

Great at interaction, quick replies, and nice quality items. It was a pleasure and refreshing doing business with Monica. Ordered twice with outstanding customer service. Thank you again!

Bad quality and they make it a real struggle to find the company again (no labels at items/package, no order confirmation mails). And if, if (!) you find it, you have to read the really small AGB, which are also not so easy to find. Than you have to go through many steps including e-mail exchange and everything will last for so long, that the 30days which the give you for returning, are over. I gave up in the end and I will definitely never order anything from this company again and advise everyone not to. It's really a shame that ordering from Ashlen was such a mistake and above all a complete waste of money and nerves.

Never received. They told me tracking said it was delivered 2 days after I ordered when tracking actually shows it hasn't moved from the airport since a week after i ordered. Palmed off by customer service

I have unfortunately put wrong email on contact information and I couldn't even log into my account and when I wrote to Ashlen help centre and in a day I got my order and everything. I was so happy I found it. They are quick and relatable.

I'd seen lots of online ads from Ashlen for so long and finally decided to try ordering from them. I placed an order a month and a half ago. It took 3+ weeks before my items arrived, and that whole time I had to download a third party app just to track the package. This app did not alert me when the package arrived, and by the time I checked it for an update, it said it had already arrived. Low and behold, the package had been stolen off the front porch. It took another several weeks of back and forth with customer service before they finally told me I had only purchased standard shipping, meaning they wouldn't replace or refund anything. This is why it's bad to buy from small companies like this. They have cute products that you'd love to try out, but they don't care enough about helping you out if situations like this arise. Terrible company. Would highly not recommend.

Spent more than 30$ on an order for earrings, never received. They kept replying to my emails that they'll send a"replacement item", each time it failed and the same story over and over since January. The shipment tracking always magically stops after some point and the package has an issue and disappears, always at the same point of shipping. I'm outside the US btw. I've seen other people in reviews receive the items (mostly inside US) and just complain about quality and overpricing but I didn't get them at all and don't think I ever will. So basically this impulsive buy=money in the trash, scammers.

Unfortunately it is not advisable to send any returns. You won't be refunded. Service is poor. I can't recommend the company and would never buy there again.