About the Business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Faster than I expected it to get too me. Will probably buy from Ashford.com in the future
The delivery was delayed by at least 4-5 days. Firstly, there was some verification required for the payment,. After this was done, it took 4 days to process the order and ship it. EVEN though I paid $29.95 for Next Day Delivery, it took 3 days for the delivery to happen. Not a very pleasant experience. You should now refund the shipping charges of $29.95. UPDATE: Thank you for addressing my issues. It is gratifying to know this. Thank you for refunding the shipping charges. So, it has all ended pleasantly.
All good, the site is very easy to navigate through and the prices are unbeatable.
It was a smooth experience with shopping and delivery. Ashton's is the best site to shop
Very pleased with the experience - order shipped quickly
I am pleased with the quality of the glasses. Will order again. Thanks!
Great customer service and easy ordering process. I really enjoy how easy it was to order.
I had to contact customer service and I am awaiting a response. Ordered 2 watches and 1 arrived with a dead battery.
Always great service ashford is the bast
Thanks
Love to do business with you.
I will definitely continue to order from you.
Shopping at Ashford is always a pleasure and will surely make another purchase soon
Pretty easy. Great watch, average shipping time but great deal and packaging. I would recommend.
Great++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Super easy and fast delivery! Didn't have any problems and delivery came sooner than expected.
Great product at a Great price! Thank you Ashford. You Rock!
Very good service, and before promised time delivery.
I recently purchased two Tissot watches from Ashford.com which were supposed to be supplied with COSC certificates and extended factory warranties but came with blank standard 2 year warranty cards.
After some back and forth and some confusion as to their status as an authorized dealer (which apparently they are but under their parent company's name) I received the correct paperwork for one of the watches, but not the other. They claim the ladies style doesn't come with the COSC certificate or extended warranty (even though Tissot says it is supposed to). Since Tissot said they would honor the warranty regardless there is not too much to be concerned about in the end and their price for the watch was unbeatable.
Their prices are very good, as was the prompt shipping, but the hassle of having to fight to get the correct paperwork (which I still didn't get for one of the watches) was aggravating. I have placed another order recently for a non-cosc Tissot. Hopefully this one will go smoothly.
Brand new watch, really beautiful, and super fast shipping and delivery
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members