AscendTech

Located an exact match for a networking L2 Managed switch with 10Gbe Fiber SFP+ ports to support a small network that uses IP Phones. What is significant is that I did have questions regarding the unit and my first attempt to call Ascendtech was successful. A technical rep spoke with me and assured me that they were there to ensure my satisfaction. Honestly it was a simple issue that could have been confusing to some folks, but I was able to understand and work with their person over the phone to get my question answered. The item was what was required for the project and stacked up nicely with one I already had.

This company is unbelievable. They sold me a broken computer that blue-screened 4 times in two days. I called tech support and they told me I should try to fix it myself. I sent it back and they charged me a re-stocking fee... on a BROKEN computer!

I called to explain that I shouldn't have been charged a re-stocking fee and the MANAGER of customer service told me that the tech team ran the computer for 3 days and it didn't blue screen, so I would still be charged the $85 re-stocking fee. I told her I had called Tech support about it and told them about the blue screens, so they know there was an issue. She essentially told me I must be lying since they didn't see it happen there.

I asked if she thought it was possible that the tech team just didn't use it in a way that caused the issue to show itself. She said, no that is impossible.

Unbelievable. My only recompense, now, is this review, which is going on every site I can find. What an incredibly ignorant way to run a business.

Flawless transaction with Ascendtech through eBay+Paypal purchase for item #*******838. Board was a great price, arrived within the expected delivery time, and appeared to be in new condition as advertised.

I was not sure if I had the correct product, it looked exactly like the keyboard I had that was worn out. I ordered it then checked the numbers and they did not match. So I called on the phone to check. The person I spoke with on the phone was not sure either, but they promised free return shipping it it wasn't right. When the keyboard arrived I tried it out, and it worked perfectly. I would definitely recommend doing business with this company and will return again!

If you go into their build your own computers & you look at the items in which are being placed in the custom builds, most times you can find them MUCH MORE cheaper then what they are trying to scam you for.

The other day a friend had ask me if I could point him to a good site for custom builds & to help him get the best parts for the price. I had shopped at AscentTech many years before & found some decent prices so that if why I was going to refer him to their site until I noticed that the gaming motherboard I was going to suggest for him was 2.5x the price on another site. I was quite surprised that they would be stupid enough to try to pull something like that because anyone like me who takes the time to window shop online is going to notice things like that, but I would say their average shopper doesn't know any better.

Would I suggest this site to anyone?
Not a chance in hell!

Well for buying a extremely a lot of items on ebay I would have to ascendtech was one of the most pleasnt and quick responces ever in any of my dealing with ebay, it was I would have to say the best transaction that I have ever had on ebay. I would what I like best bout it was, when I had a? And emailed and I got a response unlike I have ever had which a simple answer and fast it was great, would buy for them many times over! Well y'all have a great day

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The biggest Rip Off I have ever seen! Do not buy anything from them.
I made the mistake to purchase a computer from them. Apparently they have put the cheapest parts in it and of course a refurbished disk, even though I purchased new parts for everything. But that is nearly all. A few months after the purchase at ascendtech.us the big problems with this computer began. For 2 months I have been in hell because of this computer. I thought I can rely on this machine as I use it for work and time is more valuable to me than anything. I could simply not afford to waste any more time with it. Except for the refurbished disk they sold me, the power supply burned, then the power cable would not make good contact, the computer would start crashing for a reason nobody could find out. I had 7 different experts looking at it and I kept wasting my time and money to figure out what the problem is. When one of the experts opened the computer and checked all the parts it turned out that the processor was glued, no, no, no, it was cemented to the heatsink with some kind of strong material that the entire PC repair office gathered around to look at and said they have never seen anything like that. Even after using professional tools and special liquids nobody could remove that heavy material from processor. The result- I bought a completely new computer as the one from ascendtech.us is a TOTAL RIP OFF.
Please do not review if you are affiliated or have a conflict of interest with this website.

The store quickly confirmed my order and sent it immediately. Overall, it is a good service and I will definitely buy another thing I need from them.

On ebay agrees to refund return postage after posting out faulty item. Then despite sending 3 reminders still nothing.