• AscendTech

AscendTech

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Overview

AscendTech has a rating of 4.65 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AscendTech most frequently mention customer service, fast delivery, and great seller. AscendTech ranks 17th among Wholesale sites.

  • Service
    21
  • Value
    23
  • Shipping
    23
  • Returns
    16
  • Quality
    23
3
See all photos

What reviewers want you to know

Positive highlights

  • Customer service emailed me every step in the process and answered any questions I had before purchasing.
  • Great seller, Very pleased with purchase, service and communication.

Critical highlights

No critical highlights yet

How would you rate AscendTech?
Top Positive Review

“ADAPTEC ASR-71605E 256MB PCIE X8 SAS/SATA 6GB/S RAID CONTROLLER CARD 2274500-R”

Mark B.
1/20/21

I recently purchased Adaptec raid controller from AscendTech through their eBay store. The product is just as I was hoping. It works amazing. Was informed by a friend to make sure to keep it cool because they get hot. I have a side case fan blowing on it and haven't had any problems with overheating. It worked right out of the box for my unraid setup as well. I look to be purchasing another one of these cards soon and it will be from AscendTech.

Top Critical Review

“They dont deserve to be in business.”

Dustin K.
2/1/23

Horrible company stay away at all cost lets work together to put them out of business stop buying from them save yourself the frustration and lost time stay away.

Reviews (144)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (6) great seller (4) video card (3)
Thumbnail of user markb2692
1 review
7 helpful votes
January 20th, 2021

I recently purchased Adaptec raid controller from AscendTech through their eBay store. The product is just as I was hoping. It works amazing. Was informed by a friend to make sure to keep it cool because they get hot. I have a side case fan blowing on it and haven't had any problems with overheating. It worked right out of the box for my unraid setup as well. I look to be purchasing another one of these cards soon and it will be from AscendTech.

Tip for consumers:
This requires a SFF-8643 sas to sata cable

Products used:
ADAPTEC ASR-71605E 256MB PCIE X8 SAS/SATA 6GB/S RAID CONTROLLER CARD 2274500-R

Service
Value
Shipping
Returns
Quality
Thumbnail of user dustink124
1 review
0 helpful votes
February 1st, 2023

Horrible company stay away at all cost lets work together to put them out of business stop buying from them save yourself the frustration and lost time stay away.

Products used:
motherboard

Service
Value
Shipping
Returns
Quality
Thumbnail of user davec123
3 reviews
7 helpful votes
March 23rd, 2021

If you try calling, you may notice that you calls will go unaswered or that you will get hung up on several times before the same person answers which tells me its a on man operation. I called on a product that showed abailable and would have taken my credit card payment and was told that it was not available. NO WAY would I recommend doing business with them. Do it at your own risk!

Tip for consumers:
Their customer service and inventory was too questionable for me to be comfortable buying from them.

Products used:
graphic card

Service
Value
Shipping
Returns
Quality
Thumbnail of user guyl128
1 review
0 helpful votes
March 11th, 2022

Bought a motherboard and service and quick response impress me so i would definitely recommand to deal with them

Thumbnail of user alanw871
1 review
0 helpful votes
October 12th, 2022
Verified purchase

On ebay agrees to refund return postage after posting out faulty item. Then despite sending 3 reminders still nothing.

Tip for consumers:
do not believe them when they ask you to pay for return postage but then don't

Products used:
none returned faulty motherboard

Service
Value
Shipping
Returns
Quality
Thumbnail of user ralphl128
2 reviews
0 helpful votes
July 1st, 2021

After 7 years of continuous use, my computer finally died. My trouble shooting determined the Motherboard was dead. Found an identical replacement from AscendTech in New/Open Box condition. Company sent it out immediately, arrived in 2 days, and my computer is now good as new! Great Experience! Great Seller! Highly Recommend!

Service
Value
Shipping
Quality
Thumbnail of user taeheej1
1 review
11 helpful votes
January 16th, 2018

I tested this part after a few days that I received, I got TOSHIBA logo on the screen, but it seems not this previous part problem. I think the display cable was malfunctioning.
The part looks like a news, flawless, and no damage.
Shipping was fast. The product had been sent after tomorrow as I paid. It took 4 days.

However, it was little disappointing because the seller sent USPS, not UPS.
It was supposed to be sent by UPS Ground, but I got USPS Ground.
According to eBay rules, it is not a problem. But everybody knows USPS service quality is much worse than UPS.
Moreover, packing status was normal. It was packed by a bubble bag and sealed by bubble wrap again.

Therefore, there was a disappointing part, but totally I recommend this store.

Thumbnail of user bobm748
1 review
6 helpful votes
September 21st, 2020

Hard to find electronic part. Great delivery, well ahead of published date. Seller great on product details. I had a specific fit problem. Seller promptly gave me his honest opinion, which could have killed the order for him. Then, he promptly followed my instructions, which meant that he was listening, not simply filling an order. Ask for Vlad. PS: He has a Bluetooth adapter that works on a Dell 6400/e1505 laptop - drop in replacement.

Thumbnail of user gianlucac12
1 review
7 helpful votes
May 26th, 2020

I ordered an LG 17" laptop screen on AscendTech after the display on my laptop broke. I naturally chose to buy off AscendTech because they had the cheapest price for this particular part. I should've been more careful ordering because the acclaimed "new" LCD screen I ordered showed up with signs of use and repackaging. When I installed the LCD screen into my laptop it was not the same resolution as it should be and the screen has a red tint that isn't fixable. I'm not sure where AscentTech is getting their parts but its not worth buying off this supplier.

Thumbnail of user eysonf
1 review
0 helpful votes
June 16th, 2021

The store quickly confirmed my order and sent it immediately. Overall, it is a good service and I will definitely buy another thing I need from them.

Service
Value
Shipping
Quality
Thumbnail of user paulo166
1 review
8 helpful votes
November 20th, 2018

Ordered a brand new custom computer over the weekend. They sent email Monday saying they could not ship to the address listed. The billing address is a PO Box because I live in the woods in Maine and the postal service will not deliver to the house. But the shipping address was a valid business. Never had an issue shipping to that address from Amazon, EBay, online suppliers, etc. AscendTech wanted me to call my CC company and have that address put on my card. Not willing to jump through that long and tedious hoop. Order #*******. Spent my $1000+ with another company who had no issue with the shipping adress.

Thumbnail of user matg14
2 reviews
8 helpful votes
May 30th, 2019

I was looking to replace my workstations GPU with one with more RAM. I found the K5000 card that I was looking for at $100 less then everywhere else.
Not only was the card in pristine condition when it arrived but it arrived earlier than expected and packaged extremely well.
Customer service emailed me every step in the process and answered any questions I had before purchasing.
Im very happy with my purchase and will be back to shop with them again for sure.

Tip for consumers:
Dont listen to the negative reviews, most are user error that they are blaming on a company.

Service
Value
Shipping
Quality
Thumbnail of user tonyf64
31 reviews
79 helpful votes
April 17th, 2018

If you go into their build your own computers & you look at the items in which are being placed in the custom builds, most times you can find them MUCH MORE cheaper then what they are trying to scam you for.

The other day a friend had ask me if I could point him to a good site for custom builds & to help him get the best parts for the price. I had shopped at AscentTech many years before & found some decent prices so that if why I was going to refer him to their site until I noticed that the gaming motherboard I was going to suggest for him was 2.5x the price on another site. I was quite surprised that they would be stupid enough to try to pull something like that because anyone like me who takes the time to window shop online is going to notice things like that, but I would say their average shopper doesn't know any better.

Would I suggest this site to anyone?
Not a chance in hell!

Thumbnail of user bf244
1 review
0 helpful votes
July 1st, 2021
Verified purchase

Unfortunately my WiFi card went out in my MacBook Pro. Ascend Tech had what I needed and dispatched it out like my own personal fixit shop.

Tip for consumers:
They’re great.

Products used:
WiFi card

Service
Value
Shipping
Quality
Thumbnail of user kiencamk
4 reviews
1 helpful vote
December 8th, 2021

I started to notice strange noise from my hardware in computer so I decided that the best option is to repair it. However, it was broken and I made a right decision that I wanted to open the computer. I guess if it would work for a little bit I would lose all the data which i had. Anyway, I started to search for some companies where I can order a new hardware. This company attracted my attention and I thought thath it wu=ould be the best option to acquiare new hardware here. Actually, everything is okay it was pretty cheap and works perfectly.

Thumbnail of user eileenn62
1 review
1 helpful vote
July 19th, 2020

I don't know how they had a brand new motherboard for a computer from the year 2003, but they sure as heck did. Arrived as described, and functions perfectly. Would highly recommend buying from them if they have what you need.

Service
Value
Shipping
Quality
Thumbnail of user dml9
1 review
3 helpful votes
March 14th, 2017

This company is unbelievable. They sold me a broken computer that blue-screened 4 times in two days. I called tech support and they told me I should try to fix it myself. I sent it back and they charged me a re-stocking fee... on a BROKEN computer!

I called to explain that I shouldn't have been charged a re-stocking fee and the MANAGER of customer service told me that the tech team ran the computer for 3 days and it didn't blue screen, so I would still be charged the $85 re-stocking fee. I told her I had called Tech support about it and told them about the blue screens, so they know there was an issue. She essentially told me I must be lying since they didn't see it happen there.

I asked if she thought it was possible that the tech team just didn't use it in a way that caused the issue to show itself. She said, no that is impossible.

Unbelievable. My only recompense, now, is this review, which is going on every site I can find. What an incredibly ignorant way to run a business.

Thumbnail of user franklint24
1 review
0 helpful votes
February 1st, 2020

When looking for hardware and AscendTech has it, I don't hesitate to purchase it. Their products are 100% as described. I'm happy and my customers too.

Thumbnail of user gregoryt123
1 review
0 helpful votes
May 16th, 2020

Price was great, shipped on time and worked as it should. We will be ordering more 10GB NICs from you!

Thumbnail of user joseg749
1 review
0 helpful votes
June 16th, 2021

A very good supplier can ship fast, good prices, and excellent products, we been purchasing from them over 7 yrs, and always a great products

Service
Value
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Thumbnail of user carlc214
1 review
0 helpful votes
February 9th, 2020

Was looking for a basic display card for my server and found their listing on eBay. Transaction was flawless. Item works great for what I need, and the price was good. Quick shipping!

Thumbnail of user ec272
1 review
0 helpful votes
March 17th, 2020

I ordered a replacement touchscreen for my HP envy x360. Speedy delivery, however the packaging was just terrible. Rolled up packing paper was the cushioning. The screen was simply rolled up in bubble wrap. It did nothing to protect the screen from flexing and cracking. Screen arrived cracked. Was able to get a full refund though. Ordered the part from amazon and realized that the part that ascendtech gave me wasn't even the correct screen for the model.

Thumbnail of user johnnyn58
2 reviews
0 helpful votes
June 10th, 2020

First board was defective but AscendTech made it right! I ordered another and it worked GREAT!
Shipping was fast, communication was great also.

Thumbnail of user steven279
1 review
0 helpful votes
May 28th, 2020

Nice people, very helpful and friendly. Spent quite awhile helping me research for the correct part number,

Thumbnail of user justinp156
1 review
0 helpful votes
October 5th, 2019

Exactly as described in the descriptive and full listing, detailing all necessary info for a potential customer to be aware of what they can order. Fast and securely packaged delivery, with tracking info given at every step.

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About the business

Wholesale Computer Parts, Wholesale Computers, Computer Distributor, Computer Liquidation sale, Computer Hardware Supplier, Wholesale Computer Part

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4.7
144 reviews
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