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ASAP Tickets

Overview

ASAP Tickets has a rating of 4.8 stars from 7,663 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,207
value
394
shipping
199
returns
238
quality
3,344
This company responds to reviews on average within 2 days
+257
How would you rate ASAP Tickets?
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Ohio
1 review
0 helpful votes
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My Super ASAP TICKETS...Travel Host...DEX
August 25, 2023

Getting tickets from OH to Kenya on the dates I needed was extremely difficult but my trusted Travel Host went beyond his normal activities and we took about 4 hours to find and get tinickets. But he persevered for me and came through. I highly recommend ASAP Tickets for all your travel. To say nothing about the big discount he got for my ticket from the US airline. My ticket was the least amount paid

Date of experience: August 25, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent DEX was able to meet your expectations. Thank you so much for your positive feedback

California
1 review
1 helpful vote
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Flem did an excellent job finding the right combination of tickets for me from SFO to various EU cities. He was very fast, responsive, and creative in finding the right airline/tickets at the best price possible. Will use ASAP tickets again!

Date of experience: April 10, 2018
Texas
1 review
0 helpful votes
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Just purchased airline ticket again (2nd time) for my wife for her business trip to Philippines and was able to get a very reasonable price thru the kind assistance of ASAP Ticket Agent (Abed). Will not hesitate to recommend. Thanks, Abed!

Date of experience: January 5, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so grateful for your kind words. Thanks for sharing your review with us and the community

Florida
2 reviews
0 helpful votes
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Customer Service for Virat was excellent!
April 13, 2022

Mr. Virat:

He took his time to find my ticket based on my budget. He was thorough, and he even answered my call late at midnight to answer questions. I bought my tickets for my family that night and even gave him a $40 tip because he was fantastic.

Date of experience: April 13, 2022
Alabama
1 review
0 helpful votes
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Accurate, quick and professional.
December 19, 2020

I needed an international flight that i was having problems trying to sort out myself so I called asap and spoke with Almira and within a few minutes i had an international flight leaving 45 minutes away from my house not 2 1/2 hours like all I was able to find on my own along with a bunch of connecting flights and rechecking bags. Thanks A. S.A. P. and Almira,
Wayne

Date of experience: December 19, 2020
New Jersey
1 review
0 helpful votes
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Best travel Experience!
March 23, 2022

It was a pleasent experience getting my ticket bookings with ASAP travel. Shout out! To my travel agent Santos. He totally made this experience pleasent for me. He was prompt, knowledgable, patient and above all courteous. Keep up the good work!

Date of experience: March 23, 2022
Georgia
1 review
0 helpful votes
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NO HASSLE
June 23, 2021

Searching a ticket to travel abroad can be challenging whiles taking care of your job.
I recommend ASAP TO YOU because they have been helping me buying an affordable cheap ticket any time I am going home to Ghana.
Trust me friend they will help you to get the price you want.
I love ASAP

Date of experience: June 23, 2021
Oregon
1 review
0 helpful votes
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The best customer service ever!
September 16, 2022

ASAPTickets was I site that popped up when I was looking for the best fare possible on a one day ticket. Hemant was my customer service representative and he went above and beyond to help me and get me an incredible price. I felt so lucky to have gotten this amazing person who was so patient and professional. Hemant helped me with so much more than just booking a flight, with the emails for travel experiences and helpful hints and tools for travel and his kindness made the whole experience very easy and so very wonderful. Thank you so much.

Date of experience: September 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Sage S.,
It is not every day that we receive feedback as detailed and thoughtful as yours. We sincerely thank you for taking the time to share your thoughts with us.

Arizona
1 review
0 helpful votes
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Caroline was amazing!
May 3, 2022

Can't say enough good things about Caroline and the whole process! Was our first time using ASAP which was recommended by a friend and will definitely use again and will save Caroline's number for the future!

Date of experience: May 3, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Rebecca, thank you very much for such kind words. We are so glad that you loved your experience with Caroline; she will be pleased to know about your appreciation!
We look forward to hearing from you again.

Virginia
0 reviews
0 helpful votes
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Best offer ever!
January 21, 2022

I have received best service from the agent named "Zed", he explained every details clairly to me.
He was warm and welcoming, able to find the best deal and proper timing and the right one for our flight. I enjoyed purchasing the tickets from him, he made it easy and pleasant for us!

Date of experience: January 21, 2022
California
1 review
0 helpful votes
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Flight Booking to the Philippines
September 15, 2022

Krisanta helped me a lot by giving me all the options I could have in booking my flight to the Philippines. She was really so knowledgeable regarding flight bookings. She made the process run so smoothly.

Date of experience: September 15, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Ruben M.,
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

California
1 review
0 helpful votes
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Honestly great service
November 11, 2020

Mahmoud went over and above the call of duty so to say to find us something we could afford. We need to go to Germany to see a very sick family member. We looked all over the internet for a few days and everything was so expensive, over $1700. 00 per person, and with horrendous layovers some of which were more that 12 hours. I understand there aren't as many flights being offered during Covid, however he found us beautiful flights with LH and excellent flight times. I am so thankful! We saved a ton of money and he was very respectful and considerate. I would book them truly again and again.

Date of experience: November 11, 2020
Illinois
2 reviews
0 helpful votes
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Exchange Light Experience with Nishinka
September 7, 2023

I am very satisfied and happy with the professional assistance provided by Nishinka. He helped up to the extent of finding options for the resolution of my issues. I will surely recommend ASAP to my friends.

Date of experience: September 7, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent Nishinka was able to meet your expectations. Thank you so much for your positive feedback

Canada
1 review
0 helpful votes
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Excellent Service
November 14, 2023

I was able to get the dates of my flight exactly as I want it to be on a lesser price. Chantev went over and above to look it up and offered me the best that was out there. I truly appreciate the service.

Date of experience: November 14, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Texas
1 review
0 helpful votes
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I had been having difficulty finding a good itinerary and price for my travel from Denver, CO to Milan, Italy. After searching many sites, I found ASAP and spoke to Enzo. He was courteous, helpful and very knowledgeable. He found me the lowest fare and routed me a way that I had not considered, to avoid long layovers. Thanks Enzo!

Date of experience: August 11, 2018
Burundi
1 review
0 helpful votes
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I bought a ticket from Orlando to Bujumbura. I made sure 4 times to make sure my luggage was covered with my purchase. Murray confirmed it was covered 4 times. When I checked in it said no luggage covered and I couldn't even purchase a carry on. I had to buy 2 checked bags and upgrade my seat so I could take my carryon. I could of used any other site to get a better deal. I tried to change my flight and change fees where more than my flights. Book through trusted sites. Avoid this company and save the stress and money.

Date of experience: June 7, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 166339
Please email this ID at feedback@asaptickets.com

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

California
1 review
0 helpful votes
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Flight dates changed on my return flight
December 15, 2022

I specifically requested my return date from Sydney to be April 2nd since I had important business to take care of. Firstly my flight was booked to return from Auckland and not Sydney as clearly requested. When attempting to correct this error, there were no return seats available unless I was prepared to pay $1200 for the change.This is more than the price I paid. Anyway without my approval or consent my return date was changed to March 30th. My cruise is ending on March 28th & I might not have sufficient tine to find my business. Except for this blunder, the agent was courteous, helpful and polite. Had it not been fir this gross error, I would've rated him 5 stars.

Date of experience: November 15, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 204119
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

Nevada
1 review
1 helpful vote
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Colton, thank you thank you. Because of you we are two seniors on our way to Europe. You made so simple. We will always contact you with ALL OF OUR Travel Plans. Thank you once again. Bravo Colton Bravo!

Date of experience: April 7, 2019
Arizona
1 review
0 helpful votes
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Super Helpful
June 2, 2023

Lannister was incredibly helpful and patient with numerous requests, "can you price flights from this city?" followed with ok can you price from a different city. When I was ready to book the flights he was responsive and provided detailed information. I did struggle with the accent and want to note that he was particularly understanding when I asked him to repeat. Ask for Lannister to assist you!

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Poland
2 reviews
0 helpful votes
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Outstanding
August 12, 2024

Great People to work with, easy to get my understanding to be

Date of experience: August 2, 2024
Candice J. ASAP Tickets Rep
9 months ago

We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!