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ASAP Tickets

Overview

ASAP Tickets has a rating of 4.8 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,206
value
393
shipping
199
returns
238
quality
3,344
This company responds to reviews on average within 2 days
+257
How would you rate ASAP Tickets?
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Texas
1 review
0 helpful votes
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ASAP Tickets has many affordable ticket options for international, especially if one is flexible. I have booked several return tickets to Europe and Nigeria through ASAP, and I will definitely continue to use their services. Just make sure to find a steady ASAP agent to be dealing with all the time. Else, your experience might be different.

Date of experience: August 22, 2017
Florida
1 review
0 helpful votes
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Airfare to Hanover Germany
August 3, 2022

Maranatha was one of the best agents that I have ever come across. She was very knowledge and very patience. I was looking for a flight to Hanover Germany for a party of four. She explain everything and got me a good price on my tickets

Date of experience: August 3, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello MARGARET T,
We’re so happy to hear from you!
Thank you for reaching out and providing us with valuable feedback.
Have a wonderful day!

New Jersey
1 review
1 helpful vote
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Poor Customer Service and Excessive Fees
October 14, 2022

My 83 year old mother booked a flight for the 15th of December for $500. When we realized it need to be the 14th they tried to charge us another $500 for the change. That is highway robbery and unethical. Basically they tried to keep the $500 for the first fare and tried to charge her for a new ticket. That is just down right WRONG and crooked!

Date of experience: September 14, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 190377
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

Maine
1 review
0 helpful votes
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Pleasant afternoon
September 12, 2024

The agent was patient, pleasant and efficient and answered all my questions!

Date of experience: September 2, 2024
Candice J. ASAP Tickets Rep
8 months ago

Dear Customer, Your feedback means a lot to us. We’re delighted that our agent exceeded your expectations. Thank you for your trust in our services, and we look forward to working with you again.

California
1 review
0 helpful votes
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Agent Bibam
March 1, 2024

Agent Bibam is super nice. He is easy to talk with and a professional. Whenever I would like to buy airplane ticket in future, I would like to have Bibam as my agent. Thank you very much Agent Bibam🙏👍😇

Date of experience: March 1, 2024
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Oregon
1 review
0 helpful votes
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Appreciation for an excellent service
May 29, 2023

This email is to thank my travel expert Daskin (*******@asaptickets.com) Daskin is a knowledgeable travel agent who knows his job very well.
First of all, he knows how to approach his customers. As a lady who travels a lot with different travel agencies like ASAP, I can say this is the first time I have come across such a wonderful, polite, patient, and helpful travel expert.
ASAP must be proud to have an agent who plays an important role in making ASAP a leading organization in this very busy world.

Date of experience: May 29, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Canada
1 review
0 helpful votes
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Philip did everything he could
July 21, 2022

Excellent efforts and service from Philip in trying to get the best deal saving cost from every possible way and persistently tried over two days to get all our requirements meet. I would highly recommend Philip and ASAP tickets

Date of experience: July 21, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Mayur,

I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.

Thanks for sharing the word about your experience working with Philip. We really appreciate your positive review.

Canada
1 review
0 helpful votes
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Great service
January 10, 2023

Oberoi is fantastic. He takes his time to provide numerous flight options and provides his guidance on what he feels is best. He also doesn't pressure to purchase anything. He continues to support me with my flight. Highly recommend ASAP tickets.

Date of experience: January 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Hussein,
Thank you for the review! Your feedback is much appreciated and helps our team improve.

California
1 review
0 helpful votes
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Excellent
September 29, 2021

It was amazing as the agent Priya was wonderful and she had a lot of patient waiting as i figure out my dates. She kept on following and suggesting all option available for the flights as well the prices. Well done

Date of experience: September 29, 2021
Arkansas
1 review
0 helpful votes
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Awesome Customer Relations!
August 12, 2023

Kunika is a very patient agent with an excellent customer relations who goes beyond the call of duty to assist her clients with their requests. She is the reason I always return to patronize ASAP Ticket.

Date of experience: August 12, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback. We are happy that Kunika is part of our team and provided you with such a good experience.

Illinois
1 review
0 helpful votes
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Excellent job
June 16, 2022

Thank you very much Velvet G. You were very patient with us we were looking for great airlines tickets deals from 12:30 AM to 3:20 AM WoW this is unbelievable we appreciate you so much. Take care of yourself

Date of experience: June 16, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Gloria,
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We are hoping to hear from you soon!

Canada
1 review
0 helpful votes
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Totally SOAKED
December 24, 2022

After booking/paying the ticket for my family (3 adults),
Someone sent an email that informed me that have paid $600. MORE than what we have paid for.
We were totally, disappointed with the salesperson, due to charging us more money than the fare that we are supossedly pay.

Date of experience: November 24, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 205771
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

South Carolina
1 review
0 helpful votes
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Thank you so much for the great service, Dominic my agend was very courteous, kind, professional and understanding.
Will definitely call again as we travel a lot!
Will recommend to all who ask me for a great travel agency/agend.
Dominic went above and beyond to accomodate my travel needs and requests.
Thank you so much ASAP and especially Dominic!

Date of experience: May 8, 2017
California
1 review
0 helpful votes
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HELSINKI is the "GoTo" Guy
May 14, 2024

Received personal travel arrangement services from ASAP. The Ticket Agent not only informed me of my choices but specifically made every effort to meet my request and particular concerns with departure time and arrival AFFORDABLY!

Date of experience: May 4, 2024
Candice J. ASAP Tickets Rep
12 months ago

We're thrilled to hear about your positive experience with ASAP's personal travel arrangement services! It's great to know that the Ticket Agent not only informed you of your options but also made every effort to accommodate your specific preferences and concerns while keeping affordability in mind. Providing personalized and budget-friendly solutions is always our priority.

Illinois
1 review
0 helpful votes
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Patient and professional
May 22, 2023

I was planning my first visit to the Philippines and was coordinating with someone else. Ohio, was very patient and helpful with me. I did not feel pressured to do everything right now and made me feel comfortable to call back and deal with him again. We got everything purchased and programed thanks to Ohio who made it very easy for me and I could tell he was worried about doing a good job for me. I would definitely recommend this company to friends and family. Thanks again Ohio.

Date of experience: May 22, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your kind words. We are grateful for your feedback.

Washington
1 review
0 helpful votes
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Prena was great because she has a very personable disposition. Her English is flawless. I think that she must be a very valuable agent for ASAP. I like to work with her again on future trips. I think she deserves a promotion and probably a raise in pay. People like her are very valuable.

Date of experience: June 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive review and feedback.

Maryland
2 reviews
0 helpful votes
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Wonderful agent
February 2, 2023

Pacifica found out that I am flying to marry my fiancee. So he wanted to do everything he could to make that happen. Even though I am flying on Valentines day, it saved me alot of time and money. Thanks Pacifica for going that extra mile to make me happy.

Date of experience: February 2, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Nevada
1 review
0 helpful votes
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Great Service Great Value
December 3, 2021

This is my 3rd time using ASAP Ticket booking services and they never fail to disappoint me with their services and warranty to protect the passenger from cancellations or any unforeseen circumstances. Magnificent and superb service and would recommend to anyone traveling... ASAP is better than those online travel services

Date of experience: December 3, 2021
California
1 review
0 helpful votes
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Amazing!
September 19, 2022

They were on point! Big thanks to my agent Khalila! She was very professional and would go the extra mile to make you feel satisfied with the service. Definitely made my purchase very simple and affordable! Thanks khalila!

Date of experience: September 19, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks for the positive feedback, Jeremiah! We’re so happy to hear Khalila is an amazing agent. We will let her know about your feedback.

Thanks again!

California
4 reviews
2 helpful votes
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Scam
October 7, 2017

STay away from this ASAP. Ticketing agency, a year ago, I response thru advertising thru this agency, got all the info and send emails etc payment went thru, about two weeks before my flight i checked my ticket and it was my lastname was spell wrong only one letter needed to be added, I contacted the people and they have to many excuses sent me a fake letter from United airlines that it can be done the agent should be the one will fix it not the United airlines these thieves conives with lies, fakes people... we tried to ask for the Manager but couldnt help same person pretending the manager so stressful dealing with these people, never again used this scammers! Never get a refund nor the airlines Stay Away, Stay Away i have research the reviews and ratings its really bad. JAmal Julia, Cedric bunch of phony names with heavy accent all of them. Had a nerve to email me hows my flight... i didnt even had a chance to use my $799.00 ticket.

Date of experience: October 7, 2017
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We are sorry to hear that your experience with us has not been a pleasant one. Please send us an email with your ticket number and/or your confirmation number and a brief description of your case to feedback@asaptickets.com and we will be glad to assist.
Please do not hesitate to contact our customer support team at 1-800-750-2238 if you have any questions or concerns.

With kind regards,
ASAP tickets Team