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ASAP Tickets

Overview

ASAP Tickets has a rating of 4.8 stars from 7,662 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,206
value
393
shipping
199
returns
238
quality
3,344
This company responds to reviews on average within 2 days
+257
How would you rate ASAP Tickets?
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Maryland
1 review
0 helpful votes
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On point
September 26, 2021

I had the most pleasant person Montereo he was the best. He took his time was very informative and knowledgeable. He didn't stop until he made me happy. Kept in touch the whole time will definitely use again.

Date of experience: September 26, 2021
California
1 review
0 helpful votes
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Narmer is the BEST!
November 23, 2022

Narmer was so helpful and informative in helping me with my booking. There was no pressure, just concern that I was getting the best deal and options. I will definitely contact Narmer and ASAP with future travel plans

Date of experience: November 23, 2022
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Canada
1 review
1 helpful vote
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The service was excellent
February 21, 2019

Everlyne knows what she is doing and cared for the customer. She was so empathetic to my pleads and for sure she called back after getting a good deal for me convincing me to buy the ticket. Will use her for another trip

Date of experience: February 20, 2019
California
1 review
0 helpful votes
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Henessey was very patient and really took. Time to explain and check flight options. No stress for me which is really important for me in booking a rush ticket. Two thumbs up! Thank you. A very good listener too which is a plus!

Date of experience: June 6, 2018
Pennsylvania
1 review
0 helpful votes
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The person who attended me, was very coordinat with me and answered all my questions with clear answers. She was always making sure I got what I needed. I would return to the same person for my next trip. Thank you very much.

Date of experience: December 7, 2017
New York
1 review
2 helpful votes
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Mr Bonifacio is a very good employee. And I can commended him for his good nature person.
I can recommend him to anybody, to my friends and collegues when they need a travel agent.
Thank you very much!
More Power to your company..

Date of experience: April 21, 2020
Candice J. ASAP Tickets Rep
over a year old

Dear Barselisa, thank you so much for your kind words. Your support means a lot to us!

California
1 review
0 helpful votes
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Excellent service!
March 4, 2020

Its is our first time to travel together with my family of 6 and we've searched a lot of sites for a cheaper air fare. Thanks to asapticket and to Maui (travel agent) who helped us and gave us a very good deal..

Date of experience: March 3, 2020
Massachusetts
1 review
0 helpful votes
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Manila
February 14, 2023

Finding g the right flights was great, but I was hoping to pay less than what we were charged, the agent was really God, and went out of his way to get us 2 direct flights, boson to LA and LA to manila. We have always had 2 stops, and long layovers, I was looking to find flights from boston to manila with 1 stop using the airlines we normally fly. But most of them had long layovers

Date of experience: February 14, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for taking time to provide your feedback. We're glad to hear that our agent was able to assist you with your flight schedule ans provide quick response. We're sorry to hear that the price of the trip was not to your satisfaction.

California
1 review
0 helpful votes
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Great Price, Great Service
September 24, 2016

Ragna was extremely helpful. Provided options for flights. I checked out comparable sites and ASAP was the least expensive. Ragna walked me through all the forms and made the entire process effortless.

Date of experience: September 23, 2016
New York
1 review
0 helpful votes
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Glecelly
November 1, 2022

Gleccelly is and always amazing, the reason I always use asap ticket if because of her, she always helps me find the best deal, she is very patient which I love about her. I will always buy my ticket from and I will definitely let my friends know to call when they need ticket. She is great!

Date of experience: November 1, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi Haile,

Thank you so much for your amazing review! We are so happy to hear that you are enjoying working with Gleccelly. Thank you for taking time out of your day to leave us this super kind review.

From all of us at ASAP Tickets family, we look forward to seeing you again soon.

Massachusetts
1 review
0 helpful votes
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Excellent
September 12, 2024

Excellent service. I prefer to buy. The sales person was excellent

Date of experience: September 2, 2024
Candice J. ASAP Tickets Rep
8 months ago

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Virginia
1 review
0 helpful votes
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Easy and fast to book a flight in a lowest airfare price. Agent Elona was very helpful, patient, and very understanding to my concerns which is financial, and the convenience for my 2 elderly travelers.

Date of experience: September 30, 2016
California
1 review
0 helpful votes
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The agent is very good Polite and charming Doing her best to get you the best service thank you

Date of experience: August 1, 2024
Candice J. ASAP Tickets Rep
9 months ago

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Excellent
June 6, 2019

The agent was nice enough to help us on all the questions that we have. The way he talk and communicate with the the costumer was way beyond professional. I was very satisfy on over service. I will recommend 100 percent to all my friends and family. Thank you for the service and continue to do good.

Date of experience: June 5, 2019
Ohio
1 review
0 helpful votes
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Great Service and Pricing!
June 3, 2022

I was trying to book my flight to Bali by myself and was getting thoroughly overwhelmed with it. Luckily I found ASAP flights and Bowie has helped me book a flight in a matter of hours with attentive communication and many great pricing options. Thanks Bowie!

Date of experience: June 3, 2022
Candice J. ASAP Tickets Rep
over a year old

Hi, Annie! We are so glad you like Bowie's work! We’ll pass along the kind words. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Florida
1 review
0 helpful votes
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Excellent customer service
September 17, 2023

Today I received the most incredible customer service agent. Horace was my agent this young man went above and beyond. He understood my need and he was very patience. He was very friendly very professional. He answered all my questions. Throughout the hold interaction he always had a smile. He made my experience very delightful. I will definitely use this company again in the future. He did his job and he did it very well. Credos for Horace.

Thank you Horace

Date of experience: September 17, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear HAZELANN A., We really appreciate you taking the time to share your rating with us. We are really glad to hear that Horace provided an excellent service. We look forward to seeing you again soon.

New York
1 review
0 helpful votes
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Always pleased with Naveen's work
August 25, 2022

I have worked with Naveen for international travel in the past and am always totally satisfied. He is prompt and I am always pleased with the prices. I used ASAP for domestic travel for the first time and again worked with Naveen. I'll never book domestic again on my own. Hassle-free and better results than i may have come up with after hours of searching.

Date of experience: August 25, 2022
Candice J. ASAP Tickets Rep
over a year old

Hello Willard!
We're so grateful that you take the time to share your feedback with us. It's our pleasure to serve customers like you.
Naveen will definitely be happy to know about your appreciation.
Have a wonderful day!

Florida
1 review
2 helpful votes
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I was told my tickets should be canceled with in 24 hours free of any charges and the agent stated that he will be able to refund it 2nd day if the plan did not work. He did not answer his phone nor e Mail and all the agents won't help. The agent name Erianel, he made me buy the tickets twice so he can cancel one, but deceived me. I was advised to to report them to BBB as per my credit card

Date of experience: June 18, 2021
Candice J. ASAP Tickets Rep
over a year old

Dear Kamal,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.
Thank you.

New Jersey
4 reviews
16 helpful votes
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I paid in March to travel in July 2021 for 6 travelers to Nigeria through asap ticket. In June they cancel our flight, Turkish Airline. The agent asked me to pay additional $700 for each passenger to be rebooked with another Arline. I want a refund instead.

So devastated because travel time is so close and i may not be able to get flight for the dates i wanted and will have to pay a lot more. To make the matter even worse, after multiple run-arounds from them, the lady at their finance/refund Ms Ayaka, claims that some of my payments are refundable. They should be compensating me for the inconvenience they caused me but instead this lade and asap want to get paid for service they did not provide.

Right time, I'm fighting to get my full refund while I'm losing time to even find another bookings. It's always better to deal with the Airline directly

Date of experience: June 5, 2022
Candice J. ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 166073
Please email this ID at feedback@asaptickets.com

with your booking confirmation number, and we will get in touch with you

Thank you in advance.

Ohio
1 review
1 helpful vote
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Thanks for keeping good prices for Africa. Will highly recommend you to friend and family. I think that it will be good to priapisme packages like a ticket for various countries in one for Africa such as to boost tourism.

Date of experience: February 22, 2019