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ASAP TicketsReviews 8,065

4.8

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From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
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3,452
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Arkansas
1 review
0 helpful votes
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Amazing rates and phenomenal service
April 28, 2021

I've been using Asap tickets since 2015, it is now 2021 and I have never been disappointed. I always get the best rates (cheaper than anything I can find online). It worth every penny to het the travelers insurance. They always take care of their customer and I never have to lift a finger. Asap tickets is the way to go.

Date of experience: April 28, 2021
New Jersey
1 review
0 helpful votes
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Very patientA
April 28, 2021

Ticketing agent was very patient as she helped me to book my tickets and I am not used to cellphones

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Love ASAP
April 28, 2021

Except tickets is one of the best websites and my agent Garfield it's amazing you need to use him for your travel $#*!ing

Date of experience: April 28, 2021
North Carolina
1 review
0 helpful votes
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Great service
April 28, 2021

Agent was patient and very helpful in getting the flights and times that worked for me.

Date of experience: April 28, 2021
Maryland
1 review
1 helpful vote
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Email: *******@gmail.com
Summary. Purchased a ticket a year ago flight was cancelled due to covid. I tried to get my refund back I was told the airline would have to refund my money to them first before I can get my money. I thought it was BS but kept following up for months. I finally found out 2 weeks ago I purchased insurance for my trip. Called and I was told they were going to refund my money and I should expect a call back. Spoke with the agent and I was told thats not the case the airline will have to refund them first. My question was did you read what the insurance you all sold to me said? Why do I have to wait for the insurance company to refund me?
NOTE THIS IS WHAT THEY ARE DOING WHEN YOU CALL AND TELL THEM YOUR ISSUE.
They either hang up on you,
Put you on hold and hang up on you,
Or Tell you they dont have a manager.
You do business with them at you own risk. I'm getting my lawyers involved for their dishonesty

Date of experience: April 27, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Stevo,
Dear Customer,

Thank you for contacting us. We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers so we'd love to learn a little bit more about what prompted you feedback. Please help us to locate your travel request by sending your Booking Confirmation Number and associated email address at feedback@asaptickets.com.

New York
1 review
5 helpful votes
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Liars
April 27, 2021

While making a booking, the agent assured me that my ticket was changeable without any extra cost (except the price difference between the old and the new ticket), but once I tried to change it, they wanted an extra $250 as their change fees. Will never book from them again.

Date of experience: April 27, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Mehak,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Canada
1 review
0 helpful votes
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We booked tickets with the 1st agent from the cebu office in the Philippines namely SHILON. She was very kind and respectful in the beginning but after we paid and the flights got cancelled, she never helped us again even we tried to reach out to her. The 2nd agent we talked with was with the same office in cebu. His name is MANSUR, he was the same with SHILON, he was nice, very helpful with all of our concerns about the rebooking. We paid for all of the insurance for me my wife and out kids just to go back home to be with our family and kids but after we paid the amount that they were asking and the second time the flights got canceled we were really heart broken spending our savings just to go home to see our kids. We again tried to seek help with the agents but they never even cared, we were calling and sending emails but no action had been taken.

Date of experience: April 26, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Arthur,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Maryland
1 review
0 helpful votes
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Great ticket service
April 26, 2021

ASAP tickets Found me the cheapest tickets a day before my flight. I would highly recommend them to anybody

Date of experience: April 26, 2021
Georgia
1 review
2 helpful votes
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Great experience!
April 26, 2021

I am very satisfied with my experience with this travel agency. Rafael S. Was patient and very helpful! He was attentive and followed up with me in a timely manner throughout the process. He was able to help my friends and I find tickets to Jamaica for only $570 while on our own we would have paid $850 each. Thanks for your help and I will be using this agency in the future.

Date of experience: April 25, 2021
Florida
1 review
0 helpful votes
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Aldo is exceptional and very knowlegable about his job. He spent several hours making sure and explaining in detail the reservation. I asked him several questions before making payment and he answered all and was available and paid attention to all the details. He is highly recommended. We are first time users of ASAP but from this experience, I will continue using ASAP in our future travels.

Date of experience: April 24, 2021
Illinois
1 review
0 helpful votes
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Loved the service!
April 23, 2021

Mildred was wonderful! She answered all my questions and was so patient through it all. I have never used this website before but I would use it again for sure!

Date of experience: April 22, 2021
Texas
1 review
0 helpful votes
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ASAP Tickets is great. Very proactive in delivering customer needs. Hands-on in fire-drill situations that happen once in a while with international travel. I commend Mr. Doug. I also salute Supervisor Madalyn. Both have always been awesome in these four years of my ASAP TICKETS experience. If I have to travel to the Moon, I would book with ASAP TICKETS!

Date of experience: April 22, 2021
California
1 review
0 helpful votes
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Great salesman
April 22, 2021

I spoke to Mr. Gates April 20th, he found me a very good price airline to Texas. Then call him back this morning in the last minute, April 21 to find me another flight ticket and he tried his best to find it for my spouse travel together, on the same airline same time he did his best and he did it thank you, so much, I'm very very happy with Mr. Gates

Date of experience: April 21, 2021
Arkansas
1 review
0 helpful votes
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Cheaper tickets
April 22, 2021

They got me a cheaper plane ticket than I could find. It was spur of the moment for a funeral. So thanks asap tickets

Date of experience: April 21, 2021
Texas
2 reviews
1 helpful vote
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Pleasantly Surprised
April 22, 2021

First time using ASAP Tickets. Needed ticket for quick trip. Ammelia, the customer service representative was very helpful in getting me the best price with exactly what I wanted. Best of all, Ammelia was human and friendly. So impressed I even gave her a tip! When was the last time you did that? I'm telling people I know about ASAP Tickets!

Date of experience: April 21, 2021
Texas
4 reviews
0 helpful votes
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Ria is the best she rocks!
April 20, 2021

I tried every site and discount ticket site and Ria at ASAP was the only person who got it done and $300 cheaper!

Date of experience: April 20, 2021
California
1 review
0 helpful votes
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I called into ASAP to book the $297 RT deal advertised on their website from SFO to the Philippines. When I asked for that deal the rep told me the best deal they could find was $800 for the dates I wanted to travel which I can find on Kayak, Skyscanner, JustFly, etc. actually, they are all lower. I told the rep I can fly any day any time stay a Saturday night as mentioned in the fine print. Still, she could not help me. I am even to happy to fly from SEA or LAX if I have to but still some reason no $297. I called in today 4/20/21 and just kept getting transferred to a new rep. Here read for yourself what's actually on their website as for travel expectations. Again I am happy to travel whenever yet for some reason they can not fulfill the advertised deal on the site. Here is what the small print says: *All the prices displayed are one-way and round-trip economy class airfares per adult person in USD, and include all taxes, fees and applicable surcharges. The fares are subject to seat availability in the corresponding booking inventory, are for individual travel and cannot be used for group travel. Seats are limited and may not be available on all flights and dates. The advertised prices are valid for travel Monday – Thursday departures in the following dates: Aug 16- Dec 5,2021). Minimum stay – Saturday night, and maximum stay – 30 days. Lowest 2021 fares are available from major US cities (PHL, WAS, BOS, HOU, NYC, LAX, SFO, CHI, SEA, HNL, MIA & others). Again I am happy to meet all the requirements her yet they almost are on the verge of scammy. Let me say this Jewel, Hailey, Ibarra, Pasha, Tinker. Stella have all been very nice and respectful. I gave a 2-star rating because of the nicety of the reps. I have actually booked with ASAP in the past so I thought hey this is great lets book again but maybe things have changed. Sorry ASAP other than very nice reps at the moment your company comes across as scammy for now. Buyers beware

Date of experience: April 20, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Philippe,
Thank you for your feedback. We always strive to provide our customers with the lowest prices that are not available online. Airlines change their fares and availability of the seats on a daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day. In most cases, airlines decrease or increase their seat inventory (and thus the fare availability) through their reservation systems based on many factors like reservation cancellations or load factor on certain flights. We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

California
1 review
0 helpful votes
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EGON WAS SO PATIENT IN FINDING ME A FLIGHT, I HAD TO TIP HIM SMALL AMOUNT SINCE IT IS NOT MY CREDIT CARD I USED.
ANYWAY, EXCELLENT JOB.

Date of experience: April 20, 2021
Florida
1 review
0 helpful votes
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Great and easy way to book your next flight and vacations

Date of experience: April 20, 2021
Oregon
1 review
0 helpful votes
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I searched several travel sites for the best price on tickets to Hawaii. ASAP was able to give me the best price, so I bought from them,.

Date of experience: April 16, 2021