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philippe l.

Contributor Level

Total Points
80

1 Review by philippe

  • ASAP Tickets

4/20/21

I called into ASAP to book the $297 RT deal advertised on their website from SFO to the Philippines. When I asked for that deal the rep told me the best deal they could find was $800 for the dates I wanted to travel which I can find on Kayak, Skyscanner, JustFly, etc. actually, they are all lower. I told the rep I can fly any day any time stay a Saturday night as mentioned in the fine print. Still, she could not help me. I am even to happy to fly from SEA or LAX if I have to but still some reason no $297. I called in today 4/20/21 and just kept getting transferred to a new rep. Here read for yourself what's actually on their website as for travel expectations. Again I am happy to travel whenever yet for some reason they can not fulfill the advertised deal on the site. Here is what the small print says: *All the prices displayed are one-way and round-trip economy class airfares per adult person in USD, and include all taxes, fees and applicable surcharges. The fares are subject to seat availability in the corresponding booking inventory, are for individual travel and cannot be used for group travel. Seats are limited and may not be available on all flights and dates. The advertised prices are valid for travel Monday – Thursday departures in the following dates: Aug 16- Dec 5,2021). Minimum stay – Saturday night, and maximum stay – 30 days. Lowest 2021 fares are available from major US cities (PHL, WAS, BOS, HOU, NYC, LAX, SFO, CHI, SEA, HNL, MIA & others). Again I am happy to meet all the requirements her yet they almost are on the verge of scammy. Let me say this Jewel, Hailey, Ibarra, Pasha, Tinker. Stella have all been very nice and respectful. I gave a 2-star rating because of the nicety of the reps. I have actually booked with ASAP in the past so I thought hey this is great lets book again but maybe things have changed. Sorry ASAP other than very nice reps at the moment your company comes across as scammy for now. Buyers beware

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Candice J. – ASAP Tickets Rep

Dear Philippe,
Thank you for your feedback. We always strive to provide our customers with the lowest prices that are not available online. Airlines change their fares and availability of the seats on a daily basis. Most airlines file their fares with the Airline Tariff Publishing Company and these updates can occur several times a day. In most cases, airlines decrease or increase their seat inventory (and thus the fare availability) through their reservation systems based on many factors like reservation cancellations or load factor on certain flights. We cannot predict the fare value nor can we guarantee that the airlines will not release cheaper seat inventory. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

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