business logo of ASAP Tickets

ASAP TicketsReviews 8,065

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
How would you rate ASAP Tickets?
grey star
grey star
grey star
grey star
grey star

ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,065 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,234
quality
3,452
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Jason A.
Unfollow Jason A.
Send Message
Share Review
Report Review

One Direction
May 14, 2021

The service was exactly what the name of the business reflected in its performance. Immediately were they concerned with assuring me the one way flight ticket in which I desired.

Date of experience: May 13, 2021
New Jersey
1 review
0 helpful votes
Follow Jack R.
Unfollow Jack R.
Send Message
Share Review
Report Review

I was very satisfied working with Norman from ASAP Tickets, he is courteous and patients. He treated us with the customers with the utmost respect and I will definitely recommend this site to my colleagues.

Date of experience: May 13, 2021
New York
1 review
1 helpful vote
Follow Tracy O.
Unfollow Tracy O.
Send Message
Share Review
Report Review

Faster than Fast and Cheap
May 14, 2021

ASAP Tickets did a great job and beat all on line prices for my one-way Dallas - Savannah. Very professional and enjoyable to work with a live person. Customer Service was outstanding and follow-up was perfect.

Date of experience: May 13, 2021
California
1 review
0 helpful votes
Follow Ralph R.
Unfollow Ralph R.
Send Message
Share Review
Report Review

This is the second time that we get our airfare with this company. Our travel agent Kenshi is very knowledgeable and patient with us. He gave us 2 options with cheap price. He answer all our questions that will help us choose which option is better for us.
Once again thank you.

Date of experience: May 13, 2021
Virginia
1 review
0 helpful votes
Follow Stephen P.
Unfollow Stephen P.
Send Message
Share Review
Report Review

She sold me a ticket to the Philippines transferring in San Francisco and then to Taipei then to Manila. There was a 30 hour layover in Taipei where only 8 hour maximum for transfers are allowed. Therefore I was denied boarding in San Francisco sfo for that reason. I paid 1056. 00 plus 100.00 travel protection. And Amarah has been avoiding me 2 days leaving me stranded in San Francisco.

Date of experience: May 13, 2021
New Jersey
1 review
0 helpful votes
Follow tom l.
Unfollow tom l.
Send Message
Share Review
Report Review

I got a ticket from the agency and i decided to cancel, for 5 months they are yet to return my money

Date of experience: May 12, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Tom,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Canada
1 review
0 helpful votes
Follow Steve M.
Unfollow Steve M.
Send Message
Share Review
Report Review

Service
May 12, 2021

Ashanti was very patient with me throughout my booking and did an excellent job in getting everything done. Thank you so much

Date of experience: May 12, 2021
California
2 reviews
0 helpful votes
Follow Brian K.
Unfollow Brian K.
Send Message
Share Review
Report Review

Outstanding
May 12, 2021

The best site for purchasing airline tickets I have ever used. Great service, friendly agents, and great prices. I will continue to use ASAP for all of my flight needs,

Date of experience: May 11, 2021
New York
1 review
0 helpful votes
Follow Helen D.
Unfollow Helen D.
Send Message
Share Review
Report Review

Southwest traveler
May 12, 2021

I love flying with southwest airlines because of the free luggage and choose your seat. However I didn't like having to be at the airport for 6 hours because my flight was canceled. Also a Booker for my flight home today took a $15.00 tip which I not consented too. The airline itself I like.

Date of experience: May 11, 2021
Massachusetts
1 review
1 helpful vote
Follow Heather D.
Unfollow Heather D.
Send Message
Share Review
Report Review

SCAM SCAM
May 7, 2021
Updated review

Still no refund and still no one will get back to me. Sent several emails. And called MANY TIMES. SCAM SCAM SCAM SCAM SCAM SCAM!

Date of experience: May 7, 2021

HORRIBLE AND A SCAM
April 20, 2021
Previous review

UPDATE:::
I EMAILED THIS WOMAN WITH ALL MY INFO AND HAVE NOT HEARD ANYTHING FROM ANYONE. AND STILL NO REFUND. SCAM SCAM SCAM!

I purchased a ticket and unfortunately had to cancel. I cancelled within 20 minutes of booking my flight. I was told to fill out a refund form which I questioned but was told it was ONLY way to get my money back, so I did. The agent was very rude and unprofessional and giving me a hard time about having to cancel my flight. Here it is almost two weeks and I STILL a have no refund. Every time I call I am told NOONE can see anything regarding a refund. I've asked to speak to a supervisor and get transferred and no answer and get kicked back to the call rep. DO NOT USE THIS SITE THEY SCAM YOU OUT OF MONEY!

Date of experience: April 20, 2021
Canada
1 review
0 helpful votes
Follow Howard M.
Unfollow Howard M.
Send Message
Share Review
Report Review

Excellent service. Knowledgeable, very helpful and courteous agent. Highly recommend the service and agent Yomi. T!

Date of experience: May 6, 2021
New York
1 review
1 helpful vote
Follow Nicole I.
Unfollow Nicole I.
Send Message
Share Review
Report Review

I had to fly to New York on a moment's notice as my best friend's husband became critically ill after surgery. She was a wreck and needed comfort.
An agent at ASAP patiently worked with me and found me a terrific flight for a terrific price. I was astonished!
She was so polite and so knowledgeable... it was a pleasure. I would recommend this service to all of my friends.

Date of experience: May 6, 2021
Iowa
1 review
2 helpful votes
Follow Aida M.
Unfollow Aida M.
Send Message
Share Review
Report Review

SCAMMERS
May 5, 2021

Took my money from me and won't refund it or rebook me. Worst company in the world. Stay clear of these clowns before they scam you too.

Date of experience: May 5, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Aida,
We highly appreciate your feedback and honest opinion, but we would also like to remind you that the fastest way to solve your refund, cancelation or exchange related issues is to send your travel details directly to our email add: feedback@asaptickets.com. Thank you for your patience and understanding.

Canada
1 review
4 helpful votes
Follow Ma Fe G.
Unfollow Ma Fe G.
Send Message
Share Review
Report Review

I just canceled my ticket for Refund at April 2020 because it was a lookdown due to Covid19 and there is no flight on that time to our destination.
The agent that handled my request is very helpful but In some reasons it is still in reviews until now.
I am really disappointed.

Date of experience: May 5, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Ma Fe,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Washington
1 review
0 helpful votes
Follow Marnie C.
Unfollow Marnie C.
Send Message
Share Review
Report Review

I am so disappointed in ASAP travel and my agent Gus. I bought a ticket to Italy in January and had my flight canceled and then transferred the money to mew tickets to Spain. I was quoted the exact same price and trusted they were being honest. I looked on the airlines website right after I booked( less than one hour) and the price they had was over $350 less than what I paid through ASAP travel. I emailed and called Gus right then and he never got back to me. I've called many times and emailed with no response and even talked to other people working at ASAP and they said there is nothing they could do. Double check airlines before you buy with this company. They advertise cheap flights, but it's a bait and switch and end up charging you way more.
I will never ever use this company again.

Date of experience: May 5, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Marnie,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Pennsylvania
2 reviews
0 helpful votes
Follow anna r.
Unfollow anna r.
Send Message
Share Review
Report Review

I have just discovered this site, and decided to give it a try. To say the least, I was pleasantly surprised to find an exceptional service: a competent, knowledgeable and kind representatives have promptly offered the best travel solution for me. Thank you, ASAP tickets!

Date of experience: May 5, 2021
Missouri
1 review
0 helpful votes
Follow Lia A.
Unfollow Lia A.
Send Message
Share Review
Report Review

Happy customer
May 5, 2021

Bella, the agency girl is really nice quick and patient. I have been using this site for years, and i always had a good deal. I am so pleased. Thank you.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
Follow Elijah N.
Unfollow Elijah N.
Send Message
Share Review
Report Review

Tickets
April 29, 2021

I booked a ticket with ASAP but the agent failed to state that they had a 1 bag requirement. I ended up paying $250 for the second bag on the outbound flight and $350 for the inbound flight for the second bag. It is easier to book directly with the airlines. Book at your own risk.

Date of experience: April 29, 2021
Candice J. — ASAP Tickets Rep
over a year old

Dear Elijah,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.

Washington
1 review
4 helpful votes
Follow Eula R.
Unfollow Eula R.
Send Message
Share Review
Report Review

I travel internationally quite often, and ASAP Tickets is one of the best services for great rates for flights.

At first glance I thought this was not a legitimate service however I've used them about seven times and each time I've been rather impressed. Some agents are better than others. My favorite is Fiby as she is very direct about when to purchase tickets and get the best prices. She has guided me the best.

You pay a small fee for a tip but it's worth the savings that you get for your flight.

Date of experience: April 29, 2021
Massachusetts
2 reviews
0 helpful votes
Follow Kokou O.
Unfollow Kokou O.
Send Message
Share Review
Report Review

Excellent
April 29, 2021

Trust company
ASAP ticket help me find tickets quick.
I always recommend ASAP ticket to all friends thank you.

Date of experience: April 28, 2021