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ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 8,066 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
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I searched several travel sites for the best price on tickets to Hawaii. ASAP was able to give me the best price, so I bought from them,.
My customer service representative (Wright) was very knowledgeable and quick with helping me find the right flights. I would recommend anyone to ASAP Tickets Thanks for a job well done.
Quick and efficient! Best price for last minute booking! I booked my flight the day before my trip. ASAP Tickets was the only site that discounted the price a full $100.00 Thank you Girish
It's been two year now that I'm using ASAP tickets to book my vacations and it has been a great experience. I was linked with an agent, Surya, and we decided to continue booking with him because he listens to your needs, is communicative, makes sure you get the best rate, but also patiently goes through the process of completing a booking. ASAP is our go-to agency now!
My experience with Achu, the CSR, was petfect. He had worked hard with me. I'm pleased and benefited from his patience.
Excellent customer service and reasonable prices... they give competitive prices and will work in getting you the ticket
I book tickets for my family to go to morocco. The flight was canceled due to covid restrictions, and asap ticket refused to refund the money back to me because I didn't pay an extra 300$ for the insurance even tho they got the full amount from delta airline. They wanted to book me another flight outside the time when my vacation is. I am still struggling to get my money back! PLEASE PLEASE STAY AWAY AND BOOK DIRECTLY FROM THE AIRLINES!
TOTAL SCAM!
It was easy, fast, and reasonable to book a flight with them. I called and my sales rep who answered was great! He made sure to get me exactly what I was looking for and for the price I could afford. I was not pressured in any way. I will use them again and I recommend them 100%.
I would not recommend working with ASAP Tickets. Although I have spoken to several nice people, I have had a terrible experience with them over the last year.
I bought tickets from Denver to Accra for March 2020. As everyone knows now that is when the coronavirus world pandemic broke out and everything shut down. I emailed ASAP Tickets weekly for 13 months, I repeat 13 MONTH, I talked with 7 different people and no one helped me. They would ignore my emails, leave me on hold, or not answer questions.
Worst of all when someone named Junior finally started talking with me, he told me he would help me reschedule my flights and ASAP Tickets would cover the cost based on what I paid for my last tickets. After I reached back out to them, he said I'd have to pay a $850 exchange fee which was more than my original ticket! He was just trying to get me to buy another ticket in again.
This has been so frustrating and I am still emailing their customer service to see if someone can help me. It's been a horrible experience.
Dear Samantha,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.
Thank you.
Great service, Saul N was very helpful and patient with our travel arrangements. I highly recommend them.
Arnav was an amazing agent. He carefully listened to my travel plans and the fact I am traveling alone with a baby. He listened to my concerns regarding long layovers and desire to arrive at my destination within the shortest and most affordable way possible. At the very last minute after working so hard to find the best fit for my daughter and myself I changed the dates and Arnav so patiently and professionally worked to secure the same accommodations. He also answered or found the a swerve to every single question I had. I would a absolutely use ASAP Tickets again and specifically request for Arnav to handle my booking.
My customer assistant Manu did exceptionally great at getting me the best ticket deal. Keep it up, guys.
Fast & FRIENDLY service. I can not say enough great things about my experience with this company! I am HAPPY!
Excellent service, very fast customer service and great ticket prices. Recommend Mr. Colman for everyone!
I registered with https://www.asaptickets.com once to check the air ticket pricing.
I started receiving multiple daily calls from their airline agents even after I told them stop this nonsense.
Looks like a scam. Please don't share email address or contact number with them.
Dear Hithesh,
Thank you for contacting us. We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers.We always strive to provide our customers with the lowest prices that are not available online.
He is very patient and understands traveling stress.He goes out of his way to make sure that everything goes well.
They are very knowledgeable in what they do. They are willing to work with you until you are satisfied. They will find you the best deals and help you meet your traveling goals. My international trip was made easy, Thanks to you.
Wish I could give zero stars. They are terrible at refunds. I'm still waiting for my refund for a ticket I cancelled since November 2nd. They charged me $250 for cancellation (even though the airline gave them full refund) and yet they still won't give me my refund. Now the "agent" isn't picking my calls anymore or responding to my emails. ASAP PLEASE ISSUE ME MY REFUND! I'M SICK AND TIRED OF YOUR NUMEROUS EXCUSES. JUST GIVE ME MY MONEY BACK. Uggh!
Update: 2/9/2021
Tracey has stopped picking my calls after promising that I will get my refund. ASAP please give me back my hard earned money. I cancelled since November and since then, its been one story or another. You guys need to give me back my money.
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Update 4/1/2021
I still haven't received my refund. All efforts have been futile. Please take my advice and AVOID this company.
Dear Anna,
We apologize for the delay in responding, the virus outbreak has affected the workflow in most industries and that resulted in a volume of cancellations and exchanges that we did not anticipate. Nevertheless we're continuously working on reviewing all the requests as we're fully committed to assisting every customer in these difficult times.
I couldn't find airline tickets for anything less than $650. I found ASAP Tickets online. I asked for a quote. They promptly responded and found me tickets for $384! Joanne, my travel agent, was fast, polite, and did everything she could to make sure my trip went well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Otmane,
Thank you for taking the time to give us your feedback. We are sorry that you had a negative experience with our customer service department. Our goal is the total satisfaction of our customers and to provide a positive experience. Please send us your contact details and Booking Confirmation Number at feedback@asaptickets.com for investigation.