ASAP TicketsReviews 8,208

ASAP team is not good and I won't recommend to anyone due to false ticketing. Whatever they have discussed initially was not the same at the time of payment. Not sharing enough information to the customer about ticket fare and baggage information. I totally paid 10% ticket amount for ticket production. They have not reschedule the ticket and not taking phone call and not providing proper support and point of contact person for rescheduling
Everything was not real. It is scam. Again I will never recommend to anyone.

They charge you for insurance so you can change your ticket date without penalty! But guess what there's still penalty fee of $150 even tho you have payed $250 per person previously for insurance. They're no help. Took me 6 days to get an answer from them. They don't reply to emails, calls or what'sapp messages. I've been travelling for about 20 years with different agency's. This agency is the worst I have experienced in my opinion It waste of money.

I booked the ticket with Asaptickets and my experience is terrible and misleading. When I bought the ticket, the agent confirmed that the ticket has 24 hours cancellation policy with full refund and any ticket you buy has this 24 hours return policy. I had to cancel my ticket the very next day due to my Sons graduation date impact (cancelled within 15 hours), but I was told that the ticket was not eligible for refund and they can only keep the ticket open for 1 year. It was not a small amount that I am willing to loose. Now the agents are not picking up my calls and I am going like a round robin. I am not going to give up until they refund. I will not recommend asaptickets to anyone.

WE bought tickets from this company for 7 people last May 2021 for our December flight to the Philippines. Come September, their agent named Sharmel told me that our flight is cancelled. We rebooked our flight for April 27 2022. Paid another $200 each person for fare difference just for us to be able to see our families. Starting January they keep on making changes on our itinerary. I can tell that there's something wrong so I started to call Air Canada for our flight and I found out that there's no tickets issued for us! Up to Apr 26, day before our flight, we still don't have our tickets! I keep on telling their agent, Griffith about it and he even talked to Air Canada and got the same answer, there are no tickets issued! We want to get our refunds, but they just keep on promising that we will get our money back! We worked hard for that money and WE WANT IT BACK!

I will never buy tickets from them again. They tell you to buy protection plan Incase you need to change flights or cancel. This time I actually have to cancel and they charge more than half the cost of my ticket. Charging $500 for a cancellation fee is unheard of. And to change a flight, not allowed they only allowed a change of date not the flight. You have to take the same flight route! So it only I bought protection plan for nothing. I'm loosing $500. And I still have to wait for a call back for a refund! This is fraud! I've been traveling all my life and this is the first! Never again!