business logo of ASAP Tickets

ASAP TicketsReviews 7,983

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 7,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,212
quality
3,371
This company responds to reviews on average within 0 days
Massachusetts
1 review
0 helpful votes
Follow Elton C.
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Use agent Addie
December 14, 2022

I am very happy with my agent Addie. She was able to find and secure a hard to get trip to the Philippines and at agteay price. Finding this specific Business class option i needed too patience and determination to please my needs. Additionally Addie was pleasant the whole time. I will recommend her to friends and family.
Thanks again Addie. Great job.

Date of experience: December 14, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Elton,
Thank you for being our customer and leaving us a wonderful 5-star review.

California
1 review
0 helpful votes
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Above average.
December 13, 2022

He is very helpful. This agent tried his very best to get me the best rate and schedule as per my request.recommendable to family and friends.

Date of experience: December 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Soledad,
We really appreciate you sharing your review of our service. Thank you!

Wisconsin
1 review
0 helpful votes
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Best Place to Book your Getaways.
December 13, 2022

My ticket Agent has the name of a FL city. At first I thought she was kidding me, but it is her real name. Anyhow she worked for a number of days to get me an affordable price which I absolutely appreciated. I told my relatives and friends to go to ASAP for the best Customer service and the best price.

Date of experience: December 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Joanne,
We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Florida
1 review
0 helpful votes
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Manila tickets
December 13, 2022

Our agent Midnight was very professional, courteous, knowledgeable, patient. He explained every detail and answered our concerns. We got our tickets according to what we want.

Date of experience: December 13, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sammy,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

Arizona
1 review
0 helpful votes
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Great booking experience
December 12, 2022

I was assisted by Yanis. He was very helpful throughout the process and helped me to get the best deal.

Date of experience: December 12, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rajlaxmi,
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.

Georgia
1 review
0 helpful votes
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Awesome
December 12, 2022

Great service and it was an awesome experience. This is my go to whenever I wanna travel.

Date of experience: December 12, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Andrew,
Thank you for the 5-star review! We’re here to serve you anytime.

Maryland
1 review
0 helpful votes
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No words to describe how grateful I am for the assistance just received! He was very polite, answered all my concerns and queries! Thank you very much, much appreciated!

Date of experience: December 12, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Cristina,
Thanks for your 5-star review! We sincerely appreciate your feedback.

California
1 review
0 helpful votes
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Excellent assistance
December 12, 2022

Very patient and accommodating, maribel assists her customer well and explains every details that come out in the forms

Date of experience: December 12, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Arlyn,
Thank you so much for giving us 5 stars. You made our day!

Canada
1 review
0 helpful votes
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Excellent work by Ezra!
December 11, 2022

Recently booked flights from Canada to the Philippines. Ezra made what I thought was impossible, possible. A dream trip for my family that we have been saving for a long time for is now going to be a reality.

Huge Thanks to Ezra and the whole team that made it happen.

Date of experience: December 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the review! Your feedback is much appreciated and helps our team improve.

New York
1 review
0 helpful votes
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Very disappointed
January 10, 2023

Wayne was my agent. I repeatedly asked him to make sure that I have isles seats on my international flights regardless of the cost. I was promised that I will get isles seats. Had to sit at a window seat for 14 hours. I have to use the bathroom regularly. Never again

Date of experience: December 11, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 209695
Please email this ID at feedback@asaptickets.com
With your booking confirmation number, and we will get in touch with you

Thank you in advance.

Texas
1 review
0 helpful votes
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Excellent
December 10, 2022

Very good support. An excellent person. A Very nice gentleman. I will book all my future ticket here.

Date of experience: December 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Ramanand,
Thank you for being our customer and leaving us a wonderful 5-star review.

Pakistan
1 review
0 helpful votes
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Excellent
December 10, 2022

Very helpful staff
Accommodating to customer needs
Highly recommended

Date of experience: December 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rehan,
We really appreciate you sharing your review of our service. Thank you!

Mississippi
1 review
0 helpful votes
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I'm paying double
January 9, 2023

I I already paid for my ticket the first time the protection plan and you charging me again for the protection plan I ran some problems by my rental car and I got scam now I'm trying to scrap up some money to get to the airport unfortunately there was no cause available

Date of experience: December 10, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 209693
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

Indiana
1 review
0 helpful votes
Follow Ayisheitu T.
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Agent Swift
December 9, 2022

He has been very helpful, he has been a family agent since 2016. He always get my family the best deals. Thank you swift

Date of experience: December 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Ayisheitu,

We’re so happy to have you as a customer. You’re welcome to come again anytime.

California
1 review
0 helpful votes
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Was great!
December 9, 2022

I had a very enthusiastic experienced with your agent Vinta. She's very helpful and polite and helpful.in that case I'm giving her 4 star.

Date of experience: December 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Angelina,
We’re so glad you enjoyed working with Vinta.
Thanks for your trust, we’re thankful for amazing customers like you

Arizona
1 review
0 helpful votes
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Going Home
December 9, 2022

Hennessey from ASAP was terrific. She found us the best possible rates and suggested dates that saved us the most.

Date of experience: December 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Rosita,
It's so fantastic that our agent has made such a difference and made your travel better.
Thanks for choosing ASAP Tickets, and we can't wait to see you again!

Maryland
1 review
0 helpful votes
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Excellent job
December 9, 2022

Apaar,s was so great and polite on the phone with me. I really appreciate his work more than many. For my first time l was so happy. Great job! Excellent.

Date of experience: December 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Adjoamassan,
It was a pleasure serving you.
We really appreciate you taking the time to share your feedback and being so open with us.
We hope you’ll come and see us again soon!

Florida
2 reviews
2 helpful votes
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Refund
January 8, 2023

I bought a return ticket in May to travel to Africa in July, later moved the date to December.
Was asked to add an additional $200 to the new ticket.I then cancelled the ticket. And can not get a refund reason being, they want to put the money on the last card i used. Which only has a 700$ limit and my refund is $1,200. Less $500 that i have lost but was made to pay for security.
So what was the security for?
Why are they not putting the money on the first card i used to pay for the ticket $1,700?

Date of experience: December 9, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 209691
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

Philippines
1 review
0 helpful votes
Follow Divina Gracia M.
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Excellent care service
December 8, 2022

Agent was able to help with our concerns. Able to facilitate our needs. Lucille was very helpful and courteous.

Date of experience: December 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Divina,
We’re so glad you enjoyed working with Lucille.
Thanks for your trust, we’re thankful for amazing customers like you.
We hope to see you again soon!

Ohio
1 review
0 helpful votes
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Takes a bit of time to save $$
December 8, 2022

Definitely got a cheaper flight, but I was on the phone for 40 minutes and got heavy pressure to buy trip insurance even after I explained that I already had purchased it. And then I was asked to tip the agent. It was sort of strange, to be honest.

Date of experience: December 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Jackie,
We really appreciate you taking the time to share your feedback and being so open with us.
We hope you’ll come and see us again soon!