business logo of ASAP Tickets

ASAP TicketsReviews 7,983

4.8

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.

ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.

We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+254
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 7,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.

service
1,212
quality
3,371
This company responds to reviews on average within 0 days
Canada
1 review
0 helpful votes
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Great customer service
December 8, 2022

Great customer service.
Belal was great and really patient to find me what I need.

Date of experience: December 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sadok,
It's so fantastic that our agent has made such a difference and made your travel better.
Thanks for choosing ASAP Tickets, and we can't wait to see you again!

Texas
1 review
0 helpful votes
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Great device and patience!
December 8, 2022

I will always book flights with you from now on. Great service. Individual attention. Thank you for making so much to make my travel a reality

Date of experience: December 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi Javier,

Thanks for sharing your awesome experience with us.

We're happy you liked working with Warren. Your review and satisfaction mean the world to us!

Nevada
1 review
1 helpful vote
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I must share my unpleasant experience with ASAP company/representatives and their managers.
I recently purchased tickets through them and they sold me protection coverage plan which should cover my entire flight and luggages. His sales representative assure me that everything is covered. It has been over two months my luggage is missing and they said plan that was sold to me does not cover luggage only ticket issues.
Just a few days ago my return flight got cancelled and I requested refund. They do nott want to refund my money and constantly coming up with excuses now it's the airline fault and they should refund me the money. Airlines is stating that I paid third party and they should be responsible.
Constant emails, constant lies, constant hassle.
I do not recommend this company to anyone. Unless you want to hire a lawyer to help you get to the end of the problem with them. Scammer

Date of experience: December 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 209687
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com

Thank you in advance.

Canada
1 review
0 helpful votes
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My experience was very good with asap Tagalog you amir

Date of experience: December 8, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Theresa,

Thank you so much for your feedback. Amir is hard at work offering the best service and it’s always rewarding to hear kind words.

Thanks again!

Illinois
1 review
0 helpful votes
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Excellent
December 7, 2022

Very Helpful. My travel agent was very patient with me.

Date of experience: December 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Karen,

We will always appreciate your positive reviews and are glad to see you’re enjoying working with us. We look forward to seeing you again soon!

Best Regards

North Carolina
1 review
0 helpful votes
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Fast service
December 7, 2022

I requested for a ticket and got it and necessary instructions in good time in good time for my travel.

Date of experience: December 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Philip,

We’re so glad you enjoyed working with us. We work hard to keep it that way!

Florida
1 review
0 helpful votes
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I was very happy to speak to all the staff as they very smart and knowledgeable and helpful.

Date of experience: December 7, 2022
Candice J. — ASAP Tickets Rep
over a year old

Hi Leo,

Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our service has made such a difference and has finally solved your problem.

Thanks again for choosing ASAP Tickets, and we can't wait to see you again!

California
2 reviews
0 helpful votes
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EXCELLENT SERVICE
December 6, 2022

MCCLAREN is a person who I can describe as reliable, dependable, and goal driven. Where others will just "talk the talk", he is one who " walks the talk". Thanks MC, for a job well done! You deserve a RAISE!

Date of experience: December 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Maria,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

California
1 review
0 helpful votes
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The Best Service!
December 6, 2022

My agent, Travolta, was patient, professional and found me a killer deal on a flight that had been hundreds of dollars more with other searches, When I was starting to get impatient with the process he maintained a cheerful had helpful attitude which was sooooo helpful. If you use ASAP ask for Travolta...
And yes he is named after the john...

Date of experience: December 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Paula,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

Canada
1 review
0 helpful votes
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Satisfied customer
December 6, 2022

I was dealing was Luna and she was excellent. Kind and knew what she was doing. I will be using ASAP again. Thank you to Luna who handle my booking. She did a great job.

Date of experience: December 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Nicolette,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Arizona
1 review
0 helpful votes
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New Zealand returning from Sydney to LAX had a good price put them on hold for 24 hours called back and the tickets were no longer available took three hours of work by the travel agent but finally got the tickets I wanted at the price I wanted Plus they added change of date or cancellation fee for no charge. Very happy with ASAP and travel agent PALEAZ

Date of experience: December 6, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Sandy,

We’re happy you had a fantastic time with us!
Thanks for your trust, we’re thankful for amazing customers like you.

Angola
2 reviews
0 helpful votes
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Excellett
December 5, 2022

He was very attentive to my needs and resolved my traveling problem very fast even though, I am out of the country.

Date of experience: December 5, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Olivio,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

South Dakota
1 review
1 helpful vote
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Harassing Phone Call
January 4, 2023

ASAP tickets used to be a cheap place to buy tickets. Now they want to bargain back and forth to try and undercut prices found on different online service websites. After I found a cheaper ticket within my travel times on a different website "Ruru.A" called my house and proceeded to lecture me. I have never had such an unprofessional experience with a travel agent before. I will not be using ASAP ticket services in the future.

Date of experience: December 5, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 207443
Please email this ID at feedback@asaptickets.com
So we would be able to assist you with the issue encountered.

Thank you in advance.

Tennessee
1 review
0 helpful votes
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Excellent
December 5, 2022

Jacob, Thanks so much for working so patiently with me. I really enjoyed working with you and your customer was exceptional.

Date of experience: December 5, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Joanna,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our agent Jacob. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Illinois
1 review
0 helpful votes
Follow Maria Lourdes Villanueva I.
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Satisfied customers
December 4, 2022

Elfstein is very accommodating and explain every details of the flights. Congratulations Minerva! You made our last trip to Phils with ease. All our request granted.

Date of experience: December 4, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Maria,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

New York
1 review
0 helpful votes
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Awsome job
December 4, 2022

Wonderful and very nice and calm people to deal with thank you

Date of experience: December 4, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Daryl,

Thanks for taking the time to share your feedback with us.
It means so much when our best customers share their experiences. I’m glad we were able to meet your expectations!

Utah
1 review
0 helpful votes
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Great service!
January 3, 2023

It was very good experience, I was taking care of my questions answered. Great service and a great price what more could you want

Date of experience: December 4, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear James,
Thank you so much for giving us 5 stars.
We value your feedback!

California
1 review
0 helpful votes
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Service completed
December 3, 2022

Booking through Dunamis the agent that assisted made me was cordial and polite. He was able to help me on my needs in a timely manner. I do not have any negative thing to say. He had given me a long layover period which I thought would be idle hours but was happy to know that there is a bus tour that I can join while waiting for my flight to the Philippines. That was so cool. Thanks again Dunamis

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Vickie,
Thanks for your 5-star review! We sincerely appreciate your feedback.

New York
1 review
0 helpful votes
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My flight to india
December 3, 2022

My agent Sakshi was very helpful. She really helped me to find the best rates for a flight to India. Sakshi has great customer service skills and she deserves a bonus, raise in her salary as well as promotion.

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Priyank,
We can’t wait to share your 5-star review with our team.

New York
1 review
1 helpful vote
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Best Customer Service agent...
December 3, 2022

First time i found a customer service agent, that knows with care, paintience, diplomacy understanding, great manners, attentive. That's what the meaning of great service.Amir deserve higher manager position and a race.
Best regards
Fatima A. Velasquez

Date of experience: December 3, 2022
Candice J. — ASAP Tickets Rep
over a year old

Dear Fatima,
Thank you for the 5-star review! We’re here to serve you anytime.