From the business
ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.
With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.
2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.
Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without question, our travel agents know how to get that last seat when you need it the most.
ASAP Tickets has been recognized and accredited by Airline Reporting Corporation (ARC), International Airlines Travel Agent Network (IATAN), and is a member of the American Society of Travel Advisors (ASTA). We're especially proud of being accredited by Better Business Bureau (BBB) and holding the highest A+ rating, which means our company operates in a trustworthy manner with faithful effort to resolve any consumer complaints.
We're committed to transparency and ensuring you won’t get scammed when booking with us. Verified feedback from satisfied customers reflects our dedication to trust and reliability, with many leaving 5-star reviews of our service. Learn more about ASAP Tickets by reading reviews on Sitejabber and discover the real stories from travelers like you. For more reviews visit www.reviews.asaptickets.com.
ASAP Tickets Reviews Summary
ASAP Tickets has a rating of 4.8 stars from 7,980 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 2nd among Discount Travel sites.
Very satisfied with your services and will recommend with my friends and family
Representative was very attentive, patient, offered options and provided time for thoughtful decisions.
Thank you for the positive feedback! We wish you safe travels.
My agent was very nice, and did a great job working with me to complete my travel plans in a timely manor
Thank you for the review! It is great hearing that our agent did a great job and we hope our agency will have the privilege of helping your in the future.
Asian personally do what she is doing Very knowledge,Professional.
Hi Wendell,
Thank you for leaving us a 5-star,we really appreciate it! Have a nice day ahead.
Excellent and good customer service. Especially the call center agent (Logic). We'll explain and detailed.
Thank you for the detailed feedback! We wish you safe travels.
My air ticket purchase process was stress less. My travel agent, Stockholm was very professional and courteous. This is my first time getting my ticket from ASAP Tickets and will definitely get my ticket from them in my future travels.
Amazing feedback. Thank you so much for giving us 5 stars!
El joven que me atendió muy insistente, muy educado respectuoso y trato hasta que me vendió los tickes que necesitaba!
We’re so happy to have you as a customer. You’re welcome to come again anytime.
Friendly and efficient agents. Very satisfied with their service. Will definitely recommend..
Thank you for being our customer and leaving us a wonderful 5-star review.
AT first it was all ok, after paying my tickets on line, also got scam of buying the Travel Insurance, not even worth the money, was told anytime I ran into problems, or concerns, I am able to contact the Agent, via emails, or phone calls, but when i reached my destination country, was hard to connect, to customer service, sent emails, took forever to reply. Not happy with the service.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 219503
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
Elton was great to work with. We appreciate the time he took to get us a good deal!
We can’t wait to share your 5-star review with our team. They’ll be thrilled!
My agent is very pleasant. She gave me a lot of options regarding my flight. This is my first time in ASAP.
I will surely purchase a ticket in ASAP if ever i will be travelling again.
Thanks for your 5-star review! We sincerely appreciate your feedback.
The person was very helpful and patient and I can't say anything bad about
Thank you so much for giving us 5 stars. You made our day!
He was nice and took his time with me, that was very nice of him and he didn't hang up untill he made sure everything was done
Dear Joyce, thank you for the review! Your feedback is much appreciated and helps our team improve.
The agent is offering a lower fare. Before we made a deal he offered and push you hard to get the insurance. I declined it. They took money from my two cards cause I split the payments. They said they will email the ticket. When I woke up opened my phone and checked my email. I didn't get any. So I called them they never answered so I sent an email. Good thing they replied and this is the robbery part. They wont issue the ticket cause the airlines wont allow it. Are you kidding me, you are selling a ticket that has no approval from the airlines? Where in world you come from? You withdrawn money from my cards and you will not issue the ticket. You are robbing me. It's not my fault why the airlines wont issue. Why are you selling ticket with no permission from the airlines. You are a liar, making false advertisement and robbing your costumer. Good thing you return my money. But still you are a liar, a user and fake advertiser. Don't ever allow this agency to victimize another costumer like me.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 219501
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
ASAP Tickets is not transparent. The company is deceitful and lies when it comes to paying additional 10% of your flight ticket and refunding your your money if there is an emergency or challenge that you cannot travel. When I purchased my ticket in December 2022, I was advised by one of the agents, Michelle that if a pay additional 10% of the ticket and I am unable to travel, the payment will be refunded. I paid the additional 10% of the flight ticket. Unable to travel, ASAP Tickets states that they cannot refund me the money because the airline does not refund money. I specifically asked about refund if I do not travel, and I was told yes if I pay additional 10% of the flight ticket. ASAP Tickets should have been clear to me when I was purchasing flights tickets that the airline do not refund, especially when I asked and Michelle knew that I wanted a refundable flight ticket in case if there is an emergency. If you are looking for a refundable ticket, do not buy from ASAP Tickets.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 218947
Unfortunately, we were not able to locate your booking with us with the provided information. Please e-mail us with the provided ID number at feedback@asaptickets.com,
So we could provide you with the needful assistance.
Thank you in advance.
After frustration looking for a last minute flight I remembered your effort put in on a previous experience and tried your company again. Once again you made it happen within budget and we're happy to do it. Thank you. Love booking through asap.
Dear Kyan, Thank you for the wonderful feedback! We hope to see you again soon.
Aadhya she didn't wanna issue my ticket after I received a conformation and charged my credit card. The reason being I didn't purchase premier protection plan and plus I didn't tip her well. WOW that's all I have to say.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 218945
You have the possibility to reach us anytime emailing this ID at feedback@asaptickets.com
Thank you in advance.
Helpful setting dates and concern for my booking a ticket.
Dear Germaine, We're happy to see your positive review! We hope to see you again soon.
My agent Calvin B was very helpful and nice and patient.
Dear Jacqueline, Thanks a lot for the kind words! Agent Calvin will be more than happy to hear of your feedback.
Abed provided an exceptional customer service. He was able to book the tickets with no issues. Thank you for helping and going above and beyond.
Dear Edna,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the positive review! We are glad to hear that you are going to recommend our site to other people, it means a lot to us.