ArtsCow

After one month after purchase my item is still processing. They said that in 7 days I'll receive it, so I wrote to the customer care to understand if everything was ok and they told me they had delays. This was 15 days ago, and still no idea when the product is going to be made, let alone shipped.

Can you give a 0 star review? Their customer service is terrible and their photo reproductions are beyond bad. I ordered a personalized photo blanket. Some of the photos came out orange. The base colour was supposed to be dark purple. The colour I got was light blue. When I complained they said I could return it at my cost for a refund. I was not going to send it back to China to get a refund of what I paid when it would cost me a fair bit to return it and end up with nothing. They claimed the photo colours were my fault and that the base colour was 'close enough'. Its not worth the money or aggravation to use this company. I will never use them again and will tell everyone I know not to ever use them. SCAM.

I was hesitant to order as I thought this might be a scam sight but I thought 25 bucks why not. I will now be ordering tons of custom dress shirts to look like a goober! They do take about a month to arrive but I'm more than happy to wait for custom shirts! Great quality and customer service was very helpful as it was around Christmas and they were slammed with orders.

Ordered a custom jumper, got someone else's order. Contacted them to sort issue, keep waiting for repplies and nothing. Instead of making my order again straight away and posting to me express they only offered me a discount on express delivery or told me to wait 45 days for them to fix mistake and not even that was confirmed or dealt with yet. So basically I ordered a present several weeks ago, didn't get it and have no idea what the story is yet!

I Ordered a book from Artscow back in September. After a month when I had still not revised the package I contacted Artscow and asked about the issue. They said to give it more time despite the fact that it was already a week past the date it was to arrive. They continued to tell me this for another month into late December. They finally said they would send a replacement, but it was then case closed regardless of the result. Now three weeks past that date I just now got an e-mail saying it was shipped today and will be here in three weeks. So by the time it arrives, if it arrives, it will have been almost 4 months at which point it will be too late for the event I had needed it.

Artscow is very unreliable. I ordered a custom mousepad exactly 20 days ago. It shipped 17 days ago. The item has not arrived yet. I contacted support twice regarding this issue. They said that it was still in transit. First, I paid extra money for expedited handling. It has not arrived in the 8-12 business day timeframe they said it would. I wish I could do something about this situation. Never using them. Use Vistaprint instead.

Our order wasn't cropped the way we asked. It was cropped and cut off parts that made the stretched canvas look terrible and unusable. This is the first time we have had this problem, so I am unsure of what happened. We have orders dozens of canvas printed before that are stretched and not had this issue. We were told we have no options to return what was sent and have them re-done properly. The larger canvas is perfect. The 2 of issue are the Mini Canvas 6" x 4" (Stretched) and Mini Canvas 7" x 5" (Stretched). Highly recommend you avoid this company since they are now not being consistent between what you load and save and what they choose to print and stretch for you.

Ordered some dresses for our business - they are absolutely hideous, look nothing like the photos, cheaply made. Will not be asking the staff to wear them. Disgraceful.

I have never and would never sign up for their website. I have received over 20 emails in the past few months constantly asking me to purchase all kinds of products from them.

I would give NO stars if I could. The customer service is beyond rude, you can't call that a service. Other printing companies may charge more but at least they'd have excellent product quality and customer support.
The website us buggy and fishy how it hides its Hong Kong location and pretends to be a US company whatsoever.
Apparently they find their customers stupid and only want their money, if you have one complaint they justify it with 'Others ordered as well and liked it' Ever thought that one order could have mistakes? So they believe they ALWAYS do it right?
I would not buy from artscow again.

SIZES DO RUN SMALL. THAT IS SOMETHING YOU HAVE TO BE CAREFUL WITH. I AM MEDIUM, BUT LIKE LOOSE, SO I GET 2X...
Now. I was high level graphic artist, Army and Government. I am very very very picky about quality, for I had to be. This company produces TOP OF THE LINE! Every time I get a product. I pretty much scream at how perfect it is!

I went crazy ordering from ArtsCow, and then started reading the horrible reviews. It was a bit disconcerting, so I was preparing for the worst.
My first order finally arrived; shipping is very slow, so order way in advance. My second order apparently took more than 2 weeks to go from "processing" to shipped... even though it was only 2 days after the first order. Still, I was happy to see the print quality for all of the products was excellent! I teach photography, so am pretty picky about accuracy and color. Knock on wood, first order is impressive! The material used isn't the highest quality, but none of the stuff looks junky and I suspect things will hold up reasonably well based on what I see. So I'm pretty happy overall!

Dont be fooled. Cheap prices = cheap products.
DO NOT ORDER FROM THIS COMPANY! I have placed a couple orders from this place. Shipping takes over a month. The product quality is horrible. I ordered pocket mirrors and two of them broke before I was able to give them as gifts. I also ordered a purse using a picture I uploaded. I previewed the design before ordering and it looked great. When the order showed up to my door it had a huge white stripe where the image did not cover the entire print area. When I contacted customer service they said sorry there is nothing we can do about that. I asked for a refund or a replacement but neither was given to me. The company does not care about the customer and take no pride in the quality of their products. Stay away. I learned my lesson and will never order from them again.