I ordered parfume for my girlfriend a month before Valentine's day. After three weeks I contacted them, wondering where is my item. Their response was:
"You have chosen Standart delivery, which is the cheapest and hides some risks. Please, check into the local post office of Royal mail, using your names"
Are you serious?! I picked the standard shipping method because I didn't need to rush the order, not because it is the cheapest!
And what risks are you talking about?!
The risk that could have been not sent at all?
I asked them if they have any tracking number or delivery confirmation, the response was the same: you choose the cheapest shipping method...
So what is it? I pay money, pick the standard shipping method(probably like most people do), they keep the money, don't send the order and blame on shipping risks?!?! That is great business! I should start one like that too:)
I wish you luck if you are going to order something from them. Be careful
P.S.
I left the same review on their site, hoping they will publish it...
They only publish good reviews on their site. The worst one is 3 stars