website thubmnail of Armor-X
How would you rate Armor-X?
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Florida
1 review
1 helpful vote
Follow Kim J.
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I'm very happy to get my new iPhone 14 pro, and I needed a good case to protect it. My friend introduced ARMOR-X cases, they have many styles of cases. I ordered a case and the shippment was fast, it arrived in a few days after I made the payment. The case is 100% the same as described. Easy to install and seems solid built, hope it does a great job.

Date of experience: September 21, 2022
Germany
1 review
1 helpful vote
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Fast shipping
June 13, 2022

My iPad case arrived in time, thanks to ship the case as soon as I made the payment. I was worried I might not get the case before I moved to another city, but luckily the case came in time. Thanks again.

Date of experience: June 13, 2022
GB
1 review
3 helpful votes
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Bunch of crooks
June 9, 2022

This company is basically out to fleece you. They have abysmal customer service. You'll notice thier website doesn't even post an email address or phone number. And thier live chat window isnt manned. The goods actually come from the far East so if you need to return them you have to send them recorded and signed for delivery to Hong Kong which will cost you upwards of £20. The refund is then only given if they deem it appropriate and even then it won't be a full refund.

Trying to deal with them is like shouting at a tree. If you do manage to get a response from them (somehow) the answer is usually ambiguous and only half answer

Quite apart from this the poor quality of manfacture means you WILL want your money back

This company lacks integrity, morals and any honour. THEY SHOULD BE ASHAMED

Date of experience: June 9, 2022
Saudi Arabia
2 reviews
3 helpful votes
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Bought a rugged case for my Xiaomi Mi 10 Ultra with few clip on attachments. One of the attachments simply broke during replacement, and they refuse to honor the warranty.

Piece of expensive rubbish plastic.

Date of experience: March 15, 2021
Virginia
2 reviews
1 helpful vote
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Total SCAM!
September 14, 2021

Paid for express shipping and WEEKS later, company sends me multiple scripted emails saying it shipped while their OWN tracking link to USPS indicates the company has not yet shipped/dropped the item at the post office.

MULTIPLE REQUESTS for a /cancellation and refund have been met with their RIDICULOUS "no cancellations after 12 hours" (WTH?) and please wait a few more weeks. This company has the WORST customer service... period.

I have disputed my purchase with my bank. DO NOT BUY!

Date of experience: September 14, 2021
France
1 review
5 helpful votes
Follow R M.
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Does not honor warranty
September 25, 2019

Owned case for only 4 months. They warranty it for 1 year. At 70 I figured the product quality and customer service would be good. However. Not the case. There is a thin film over the fingerprint sensor that has torn, the plug for the headphone jack ripped, the case cracked at that same location. It is no longer water proof and they have refused to replace it, providing only a code for 10%off of my next order. But they can't even honor my first purchase. Why would anyone purchase another. Recommend finding a different company.

Date of experience: September 25, 2019
New Jersey
1 review
3 helpful votes
Follow Nick E.
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DO NOT BUY FROM THEM THEY ARE A SCAM!
February 22, 2021

Purchased iPhone case, piece of junk that is sold for about $3.00 on Alibaba. Tried to return but they want it shipped to Hong Kong even though it was originally shipped from NJ. Shipping cost is about $28.00, plus US Customs paperwork. PLUS, Charge back credit card $15.00 for and handling, PLUS charge 25% restocking fee. It would cost me 73% of what I paid to return it! They know this, so you won't return it and have to keep it. Tried disputing with credit card company but they fight it so you will give up! They use third-party card payment company, so they are not even an approved merchant with credit card company. SCAM with a nice web site. Buy a case through Amazon where you know you will be protected! Instead of this junk, I ordered a LifeProof case from LifeProof (Otter) and that is a great product!

Date of experience: February 22, 2021
Illinois
1 review
2 helpful votes
Follow Ed G.
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Armor-X has a flashy web site but the everything else is bad. Both the product and customer service. I ordered their whole system and the mount broke after just a couple weeks of use. Everything I ordered was made of incredibly cheap plastic. I tried to get Armor-X to send me a replacement and did not have success. Nothing can be returned. I should have researched this product before ordering. They are not listed on Amazon for good reason. Their product isn't worthy. It would most likely be returned. It's advised to avoid purchasing anything from this company.

Date of experience: January 2, 2021
Michigan
1 review
3 helpful votes
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Do not buy!
May 14, 2020

Spent more because they made their case out to be the best. It arrived with a massive wrinkle across the face. After several emails, and photos, they basically told me to fly a kite. All I wanted was a solution to the problem, and they offered nothing. 80 bucks for a case that is useless!

Date of experience: May 14, 2020
Australia
1 review
3 helpful votes
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I bought this item to protect my Find X phone from accidental damage, I'm pretty good with my phone so not really at risk of much damage at all. Within 3 weeks, one of the little plastic guides that keep the sliding part of the cover aligned, snapped off, then a few days later the second did as well. This is not such an issue as the moving part of the cover is magnetized to the moving camera carriage so it stays on pretty well.

A month in and on of the clips at the other end has broken. This is an issue as it holds the bottom art of the case onto the main part, now the bottom is flapping around.

The price is good, and there are not a lot of options for rugged cases for this phone, but the quality is rubbish. DO not waste your money on this product.

+3
Date of experience: February 11, 2020
North Carolina
1 review
7 helpful votes
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They don't honor hardly any returns. What am I supposed to do with a bunch of cases that don't fit? Charge me a restocking fee or something but don't outright refuse to take them back... just a bad business model. The case is marketed to look super sturdy but in reality it's a cheap thin plastic. Go with something else!

Date of experience: September 30, 2019
Florida
1 review
0 helpful votes
Follow L P.
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Quick response.
August 26, 2022
Updated review

Product works great just as advertised. I use it on my job and its really a sturdy product. They replied quickly for all my questions, thanks for the patience.

Date of experience: August 26, 2022

Exactly what I wanted
May 23, 2022
Previous review

The case is exactly what I wanted. It is light weight, and sturdy. I have high hopes for it. I also love the strap for carrying it as I need to have my tablet in easy reach at all times. The kickstand is nice for watching videos and puts them at a good angle for viewing. It actually delivered a day sooner than I expected it so I was very happy with that.

Date of experience: May 23, 2022

Exactly what I wanted
May 23, 2022
Previous review

The case is exactly what I wanted. It is light weight, and sturdy. I have high hopes for it. I also love the strap for carrying it as I need to have my tablet in easy reach at all times. The kickstand is nice for watching videos and puts them at a good angle for viewing. It actually delivered a day sooner than I expected it so I was very happy with that.

Date of experience: May 23, 2022
California
1 review
0 helpful votes
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Perfect rugged case.
December 8, 2022

This is a great case. The rotating kickstand is fantastic and the hand strap is large enough to accommodate my hands without making the unit feel bulky.

Date of experience: December 8, 2022
Florida
1 review
2 helpful votes
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The case just like an armor, very sturdy, I use my iPad frequestly for work while on the go, this is the best I found. Very durable, convenient to use.

Date of experience: June 16, 2022
California
1 review
0 helpful votes
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Nice cover.
July 18, 2022

The case protects my tablet and I love the hand strap on the back, it makes me feel good holding the tablet. The hand strap, kickstand, and shoulder strap are great additional features.

Date of experience: July 17, 2022
Canada
1 review
1 helpful vote
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Great product
June 20, 2022

The case is easy to put in, durable and fast delivery. Great protection for my galaxy tab A8, I like this rugged case!

Date of experience: June 20, 2022
France
1 review
1 helpful vote
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Sturdy cover.
July 13, 2022

I've had the phone case for a couple of weeks and it appears to be pretty sturdy. Nice design, love it.

Date of experience: July 13, 2022
GB
1 review
1 helpful vote
Follow K V.
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Awesome tablet case.
August 19, 2022

Product works great just as advertised! I use it on my job and it's really a sturdy product, easy to install.

Date of experience: August 19, 2022
Georgia
1 review
1 helpful vote
Follow Jorge O.
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I like the durability of the protective rugged case, fits my galaxy tab perfectly and easy to hold..

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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Great design, nice case.
November 14, 2022

The waterproof case protects my iPad air 2022 perfectly, I like the X-mount design, very useful in daily life.

Date of experience: November 14, 2022

Overview

Armor-X has a rating of 2.1 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Armor-X most frequently mention customer service and phone case. Armor-X ranks 187th among Mobile Accessories sites.

service
13
value
12
shipping
13
returns
12
quality
12