website thubmnail of Armor-X
How would you rate Armor-X?
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GB
1 review
2 helpful votes
Follow James N.
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Great service and fast delivery. Brilliant product. I finally can mount my iPhone to the boat. Love it so much!

Date of experience: May 19, 2022
Norway
1 review
2 helpful votes
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I got the phone case last month, it looks great and protects my phone very well, nice quality case..

Date of experience: May 29, 2022
Spain
1 review
0 helpful votes
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Nice phone case.
May 28, 2022
Updated review

The iPhone case fits my iPhone perfectly, I have dropped my iPhone many times, but no damage. Great phone case.

Date of experience: May 26, 2022

Great case
May 26, 2022
Previous review

The iPhone case fits my iPhone perfectly, I have dropped my iPhone many times, but no damage. Great phone case.

Date of experience: May 25, 2022
GB
1 review
0 helpful votes
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Exactly what I wanted.
September 13, 2022

Great product. Brilliant service. Exactly what I wanted, arrived safely and in good condition. It was a perfect fit as expected.

Date of experience: September 12, 2022
Texas
0 reviews
2 helpful votes
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Amazing product
June 23, 2022

The 3rd time I ordered the protective case for my device. Great product for the reasonable price and fast delivery... thumbs up!

Date of experience: June 23, 2022
Australia
1 review
2 helpful votes
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I'm getting my money back
September 15, 2020

Not only did they send me the wrong case, but it's damaged on arrival. Now I have a car mount as well that I have no use for. Furthermore the key mount was only attached to the case via a very small amount of adhesive, as you can see in the photo it's no longer attached as it fell off.

Date of experience: September 15, 2020
Washington
1 review
3 helpful votes
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Returns are impossible
August 16, 2020

I ordered a case for my Samsung phone and the buttons did not align. I contacted customer service and was told I had to make a video of the problem and send it in. Do you realize that request is ridiculous when your only video camera is on said phone. After a few days, I finally got a video sent and still no successful return. I fully expect to never see the 80$ again

Date of experience: August 16, 2020
Australia
1 review
0 helpful votes
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Product not received for 2 months
February 11, 2023

I ordered a iPad case mid December.
No communication, not product, no response to 5 attempts to seek update.
Bad experience, expect this is a scam company.

Date of experience: February 11, 2023
Germany
1 review
3 helpful votes
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Freaking Scam
May 12, 2020

Extremely poor quality product. They sent me a broken tempered glass and the wrong case. Now they are saying that if I send them back the product they will reimburse me. What a joke! I am supposed to be spending more money to send they back a defective product.
Stay away from those bastards and most of all keep your hard earned cash.

Date of experience: May 12, 2020
Australia
1 review
2 helpful votes
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I spent $150 on the state of the art shockproof and waterproof case for my Samsung S20 ultra. I dropped it onto timber from 1m and the clear plastic cover cracked. The consultant I dealt with told me that this part is not covered under warranty which I can't believe. Previously had Lifeproof for 2 years and no such issues. Piece of rubbish for double the price of a Lifeproof

Date of experience: June 28, 2020
Michigan
1 review
4 helpful votes
Follow Deirdre R.
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Been 2 months and received nothing. Be warned they are in China, which I did not know at the time of ordering, after a couple of weeks of receiving nothing, I contacted them by email and they told me it would arrive in another 2 weeks. Been back and forth with emails for the past 2 months now they are blaming my post office. I paid $60 and have nothing to show for it.

Date of experience: December 5, 2019
Australia
1 review
4 helpful votes
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I dont understand why some online channels like Unbox Therapy speak so highly of this company. I ordered a phone case for my Xiaomi/Redmi Note 10 Pro because their site advertised it as rugged, protective etc. I spent well over $100 USD on the cover and several mounts. When I received the case, it is substantially larger then my phone, it is also a cheap, generic case with the Armor-X mount stuck on the back and not even stuck on straight! So every time I look at the phone in any mount, it is not sitting straight.

I contacted the company about this, first they tried to get me to send it all back to Hong Kong with the note that they 'may refund at some point in the future'. They have now offered a replacement case, to which I asked why the heck would I want another case if the quality is so damn poor?!?!

Just stay away unless you enjoy being disappointed :(

+1
Date of experience: November 12, 2020
Virginia
1 review
7 helpful votes
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Searching online for a case for my phone (iphone xs max), i came across this site "armor-x". After much browsing, i decided to give it a go. Long story short, the front plastic and rubber case was not "quality" and because i could not find a product that would help reduce glare and the product turned out to be cheap and flimsy, i asked for a claim. First i was told to buy a new case, then after attempting a "warranty claim", i received no answer for the warranty claim after several emails, nor did i receive a response for products that were shipped and no longer needed.

Date of experience: January 4, 2019
Portugal
1 review
0 helpful votes
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DON´T BUY ARMOR-X
February 23, 2024

Ordered case for oneplus 12 on ArmorX website. 19 euros + 19 Euros shipping + 22 Euros customs.
Phone case has XUNDD written on side. EXACTLY same case XUNDD is sold for 3 Euros on Aliexpress which never goes through customs. Same pictures just cropped on Armor X website...I got ripped...

Date of experience: February 23, 2024
Canada
2 reviews
3 helpful votes
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My IPhone 12 pro max case was sold to me as an "... extreme waterproof and shockproof case...". I say my IPhone case because Amor-X will not refund. The return process requires the purchaser to apply for a refund form from Armor-X that, if approved, will give the purchaser a credit with the company. It starts to sound like more trouble than the purchase price, which was quite high ($69.99 US). The case is flimsy and looks like slightly better protection than a zip lock bag. AVOID THIS COMPANY.

Date of experience: December 5, 2020
New Jersey
1 review
2 helpful votes
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I have bought several of these cases for field research and data collected on ipads. They are waterproof, but the covers scratch way too easily. The customer service is horrible and they say scratches are not covered and would not replace them even though they were only used for one day. I would not recommend buying these products. There are other great waterproof cases out there and the companies have better customer service. Catalyst has great customer service.

Date of experience: August 30, 2021
Utah
1 review
4 helpful votes
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Completar scam
September 14, 2020

I bought and iPad Pro case for 12.9 inch plus mount 134 dollars never had a real tracking number instead they sent me emails with a fake tracking from DHL. And went to Dhl website and this number never existed it says in the fake number that I needed to contact DHL as they had a wrong address never got it they stole my money do not buy from this rats

Date of experience: September 14, 2020
Canada
1 review
5 helpful votes
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Purchased the iPhone SE shockproof cases, actually quite impressed with the actual case but the skeleton key which allows you to clip various tools into the slot broke after 3 uses… didn't even last a week. You have to lift the tab up enough to release the locking mechanism but if you lift it slightly too much it snaps… very poor product design IMO. When I contacted customer service they said it is "physical" damage which isn't covered under warranty even though the only time I touched it was to use it as intended so I'm not sure how that doesn't come under warranty. They offered to send a replacement but I would have to cover postage despite already spending $$$ on a product I couldn't even use for a full week. Definitely won't be purchasing from this company who chooses to operate under a profit focused business model at the expense of their customers.

Date of experience: February 18, 2020
GB
1 review
6 helpful votes
Follow Daniel W.
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Do Not Buy from these clowns.

The case comes from China and the company is form china. The website make it look like they are in the USA.

I have just received the iPad Pro 11 waterproof case and it is terrible! The case is the same at the Ali case which you can buy of Amazon for £38.00.

As soon as I put the iPad in the case the sleep/wake button is constantly pressed down. The screen protector is terrible as well and you hardly have and control over the screen.

I will be contacting PayPal and asking for a refund

Date of experience: February 5, 2020
Michigan
1 review
2 helpful votes
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Do not do business!
September 14, 2020

$75 case, 4 months for shipping, screen protector has little dings and nicks in it. I'm so disappointed and do not trust the effectiveness of this case. I'm chalking it up and buying another Ghostek brand case from Amazon. Had one on my S9+ for almost 2 years. Ghostek.

Date of experience: September 14, 2020

Overview

Armor-X has a rating of 2.1 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Armor-X most frequently mention customer service and phone case. Armor-X ranks 187th among Mobile Accessories sites.

service
13
value
12
shipping
13
returns
12
quality
12
Armor-X Reviews - 60 Reviews of Armor-x.com | Sitejabber