Still the best purchase I've made all year. Love, love love! The battery life
I love apple's products. Products are just awesome.
Their professionalism is great! Their products are great! And their customer care is excellent!
Their phone is an icon for all smartphones now. Website is clear and inspiring too!
Their quality of products are magically brilliant. I love their Mac book and iphones too.
Nice phone but does not wirth the price in my opinion
Been using apple products forever. Now i love em even more.
Apple is the name of quality products. Services are also too good.
Perfect phone i would love an iphone 6 even better but cannot justify the price
Good product but complete rip off apple 6 for foolish same as iphone 5 with bigger screen!
Gaming is a bit hard to explain, but fast download speeds and barely any viruses!
Web store is a little outdated in my opinion, otherwise products are superb as usual
Love everything about apple, the iphone 6 is just amazing
Apple's website is THE place to go for info about their products. Highly recommended.
Still waiting for next big thing, but no one can touch them.
Overview
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members