A company that stands behind what they make and sell
Great communication fast and efficient shipping! Usually arrives before promised date!
One of the best and reliable brand company in world
It downloads really fast and you have a lot to choose from!
Make me want to stab myself in the face repeatedly with a dull rubber hose.
I have to say that Apple sure makes great products. IPhone, iPad, etc... They all just work.
What excellent products I even am using one now! A great company
I must say that it is a huge big brand in the world.
ALL Most apple love it, because of security & privacy and... They beat the others really.
My phone is playing up. I updated the latest IOS and its not treating me well...
I love my Apple I-pad. I've using it from long time. Great one!
I have bad impression of this company and will never purchase their over-priced products.
I have bought my mobile, tablet, and laptop from apple. Big fan for it!
Amazing products and tremendous customer service. LOVE!
Best customer service ever! Love Apple and their team.
Overview
The company enjoys a reputation for high-quality products that are well-regarded for their performance and reliability. However, customer feedback reveals significant dissatisfaction with their customer service, particularly regarding response times, support effectiveness, and issues related to returns and refunds. Many customers express frustration over service delays and a perceived lack of accountability, leading to feelings of neglect and disappointment. While brand loyalty remains strong among some users, the increasing number of complaints about customer support may jeopardize long-term relationships, suggesting a need for the company to enhance its service approach and responsiveness.
This summary is generated by AI, based on text from customer reviews
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- Cupertino, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members