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A Place for Mom

Overview

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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How would you rate A Place for Mom?
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Pennsylvania
1 review
0 helpful votes
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Thankful
January 19, 2024

So thankful for all the help I've received from a place for Mom!

Date of experience: January 19, 2024
Georgia
1 review
0 helpful votes
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Prompt courteous service.
January 28, 2024

Everyone I spoke with was so helpful, starting with Brian, Sheree Vernon and ending with office manager Charming Zimmerman and coordinator Erica.

Date of experience: January 28, 2024
Missouri
1 review
0 helpful votes
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Great service and dedicated support
January 18, 2024

From the initial call we new we were in good hands, the expertise and overall experience was super!

Date of experience: January 18, 2024
Minnesota
1 review
0 helpful votes
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Dogs accepted
February 1, 2024

Awesome 👌we got a place we liked in no time.
Place is great and accepting dogs too.

Date of experience: February 1, 2024
Texas
1 review
0 helpful votes
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Memory care
February 2, 2024

They were a big help in finding a nice memory care center..

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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Caring
March 14, 2024

The representative answered all my questions and made me feel at ease.

Date of experience: March 4, 2024
Virginia
1 review
0 helpful votes
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One phone call. One nice person who provided perfect answer.

Date of experience: January 22, 2024
Connecticut
1 review
0 helpful votes
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Very helpful!
January 22, 2024

Super helpful, kind, patient and knowledgeable people to talk to.

Date of experience: January 22, 2024
New York
1 review
0 helpful votes
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Great Service from Tamara Mainhart
January 18, 2024

Tamara was extremely helpful and provided outstanding service and guidance

Date of experience: January 18, 2024
Customer Care A. A Place for Mom Rep
over a year old

Thank you for the opportunity to help you find the right senior care for your loved one.

Oregon
1 review
0 helpful votes
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Senior Citizens
January 19, 2024

The experience has been stellar. Cannot complain regarding the service.

Date of experience: January 19, 2024
Michigan
1 review
0 helpful votes
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Brookdale Meridian
January 29, 2024

A Place for Mom assisted me in finding a wonderful place for my dad. A++++

Date of experience: January 29, 2024
Ohio
1 review
0 helpful votes
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Exceptional! I can't say enough about Michelle Davey! Exceptional!

Date of experience: January 27, 2024
Washington
1 review
0 helpful votes
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GREAT SERVICE 5 STAR
February 7, 2024

They kept in touch many times for updates ti help us find the right place

Date of experience: February 7, 2024
Maryland
1 review
0 helpful votes
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Our experience was nothing but satisfaction in our search for a facility for our mom!

Date of experience: January 18, 2024
Alabama
1 review
0 helpful votes
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Great Help
February 4, 2024

Virginia was always there to help with questions, assistance and suggestions.

Date of experience: February 4, 2024
Florida
1 review
0 helpful votes
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Great resource for specific information
January 24, 2024

Very informative staff. Very helpful and useful information

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Good
February 1, 2024

Very helpful contact was great.
Thanks for your help and guidance!

Date of experience: February 1, 2024
Michigan
1 review
0 helpful votes
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It was great to have Paul to help navigate things, and provide some experienced counsul.

Date of experience: January 22, 2024
California
1 review
0 helpful votes
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Sounded good
February 23, 2024

Too many wrong contacts. Nobody followed through. Calls from a total other state. Ludlow Mass.

A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2024
Virginia
1 review
1 helpful vote
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The staff is excellent with the residents. Everyone in the facility is highly trained for dementia.

Date of experience: December 14, 2018