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A Place for MomReviews 2,064

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Illinois
1 review
0 helpful votes
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Did all the work for me
May 1, 2024

They did all the leg work so I didn't have to worry about it. Very helpful and such a timesaver for me

Date of experience: April 21, 2024
South Dakota
1 review
0 helpful votes
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Thankful!
April 30, 2024

This experience was so helpful and we were able to find my mom exactly what she was looking for with their help… Saved us so much time and phone calls and appointments! Thanks again to this website we were able to move my mother in her new place in less than a month.

Date of experience: April 20, 2024
Ohio
2 reviews
0 helpful votes
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Review
April 30, 2024

At first I was not going to call a place for mom as I am a nurse and thought I could do myself. There was a point I was getting frustrated, I prayed and he led me to call a place for mom. And praise God I did Leah was so helpful I could not have done it without her constant support. She is awesome and she was persistent in helping me find the right place for my mom! I have already gave her name to another person for their dad.

Date of experience: April 20, 2024
Michigan
2 reviews
0 helpful votes
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It was a good experience, knowledgeable people doing they're jobs.

Date of experience: April 19, 2024
New York
1 review
0 helpful votes
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Very helpful
April 29, 2024

Cheryl VanderWel was a great help to us in finding a care facility for my husband's brother. She was in regular contact with me and guided me through the whole process. We were very lucky to have found her.

Date of experience: April 19, 2024
New Jersey
1 review
0 helpful votes
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Very helpful
April 26, 2024

Our advisor was very knowledgeable, easy to reach out to, and pointed us in the direction of several assisted living facilities that we didn't know about. I did find that all of the phone calls and emails from the different places we spoke about got a bit overwhelming.

Date of experience: April 16, 2024
Oklahoma
1 review
0 helpful votes
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Dolores provided not just information but encouragement and empathy.

Date of experience: April 15, 2024
Louisiana
1 review
0 helpful votes
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Really Helped Me
April 25, 2024

A Place for Mom was a blessing. My representative, Aimen, was so patient and did not give up until we had a place for my father. She was professional and sweet. I would recommend A Place for Mom to anyone needing help locating a place for a loved one.

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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A Place for Dad
April 24, 2024

My dad was recently hospitalized, then moved to rehab. He still wasn't quite well enough to go home, so I contacted A Place for Mom, to learn about some local assisted living facilities. My dad also has a catheter, so the options were limited because he would require "enhanced" assisted living, which requires different licensure. I dealt with Laura Berg, and she called me immediately, gave me several options to look into, and sent info to each of the facilities she knew had an enhanced assisted living option. They all got back to me right away and we selected the one that we felt would suit my dad's needs best. Laura Berg was very compassionate and extremely helpful in helping us to find a good fit.

Date of experience: April 14, 2024
New Jersey
1 review
0 helpful votes
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Was at a loss where to turn…
April 22, 2024

…contacted you guys, spoke with an agent who qualified my requirements and she connected me to Denise Grasso. All went swimmingly from that point forward.

Date of experience: April 12, 2024
New Mexico
1 review
0 helpful votes
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You are doing the best you can!
April 22, 2024

Seeing so many challenges, I feel I can be helpful in this community

Date of experience: April 12, 2024
Oregon
1 review
0 helpful votes
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When we heard my father's assisted living facility was closing, we immediately contacted a place for Mom and within minutes we had four options to consider. We chose the first one we saw. Each facility had its own pluses and minuses, but the one we chose for Dad hit all the pluses.

Date of experience: April 12, 2024
Massachusetts
1 review
0 helpful votes
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Contacts listened to the situation about my loved ones needs. Giving the initial list of places made it so easy. Gave good advice. Communicated when i needed but not intrusive. Helpful with arranging lunches for my love one to visit the places we needed to see together. The automatic emails with info to read about elderly situations very helpful.

Date of experience: April 12, 2024
California
1 review
0 helpful votes
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Reached out for advice for an ailing mother-in-law. Our Senior Living Advisor, Donna B., was extremely thorough, helpful, friendly, caring, and took a real interest in the status of my mother-in-law. Based on this experience I would recommend A Place for Mom to all my friends and family.

Date of experience: April 11, 2024
Virginia
1 review
0 helpful votes
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From the first call to the last, Lynn from A Place for Mom was extremely helpful. She saved so much time by providing pertinent information needed upfront such as pricing, ratings, and other details I couldn't find online without personally contacting each facility.

Lynn offered encouragement and very good advice along the way and started our search in the right direction. She listened carefully to our needs and found facilities to fit those specifications, even as they changed along the way.

When ready to tour, she took our availability and set the tours up for us which also saved so much time! She would check in via phone, email or text and was easy to connect with when needed.

My mother has just settled in at her new home and we are grateful for the help in the beginning of our search.

Date of experience: April 11, 2024
California
1 review
0 helpful votes
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My wife and I work full time and have two teenage kids. Unlike having a newborn, where there was plenty of support, trying to understand and navigate elder care was completely overwhelming and confusing. Alma from A Place for Mom was a massive help and made an otherwise unmanageable task manageable.

Date of experience: April 10, 2024
New York
1 review
0 helpful votes
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Amazing help and wonderful people
April 20, 2024

For anyone who is not sure how to proceed with finding care for their aging loved ones, a place for mom is the absolute best! The direction given with the many different programs is extremely helpful and very positive. Nancy Briel is wonderful and very knowledgeable.

Date of experience: April 10, 2024
California
1 review
1 helpful vote
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PLEASE QUIT CLAIMING ME AS A CUSTOMER. I HAVE NEVER USED YOUR SERVICES --YOU ARE OBVIOUSLY IN SEARCH OF A FEE TO WHICH YOU ARE NOT ENTITLED. IF I RECEIVE ONE MORE EMAIL FROM YOU I WILL NOTIFY THE BETTER BUSINESS BUREAU;

A Place for Mom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2024
Florida
1 review
0 helpful votes
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Great free service
April 18, 2024

This service is awesome. So much great information and helpful people. Don't know what we would have done without it.

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Caring and compassionate service
April 18, 2024

A place for mom was a great help transitioning my dad into an assisted living facility. They helped me every step of the way answering all my questions and providing me the facility names that were within my budget. They checked in on my progress often. I would highly recommend their service.

Date of experience: April 8, 2024