business logo of A Place for Mom

A Place for MomReviews 2,064

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Illinois
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Send Message
Share Review
Report Review

When my elderly parent agreed to move into assisted living, I didn't know where to start. The representative with A Place for Mom was friendly and provided me with a list of facilities to explore that would likely meet my needs. I was able to talk to many of them and ultimately decided on one that they partner with. They helped make an overwhelming task doable!

Date of experience: May 1, 2024
California
1 review
0 helpful votes
Follow David Z.
Unfollow David Z.
Send Message
Share Review
Report Review

Helpful and knowledgeable
May 10, 2024

Karen Reissman was very helpful and provided me with several good choices and scheduled several tours for me. Professional and experienced.

Date of experience: April 30, 2024
Oregon
1 review
0 helpful votes
Follow Thomas E.
Unfollow Thomas E.
Send Message
Share Review
Report Review

Found a Place for Mom!
May 10, 2024

I am so thankful for the support and helpful guidance through this process. I was cheerfully invited to check out several nearby facilities and the various offerings of each. We found a nice 1 bedroom apartment facility with a warm and supportive staff that will help my parents adjust to normal living after a long hospital stay. I am very thankful for the advice and compassion of this service! Thank you does not say enough for the challenge of helping us through this chapter in their lives.

Date of experience: April 30, 2024
Ohio
1 review
0 helpful votes
Follow James K.
Unfollow James K.
Send Message
Share Review
Report Review

Great help via Rob and all assisting parties.
All questions answered timely and any referrals were excellent.

Mom now happy in Assisted living.

Date of experience: April 29, 2024
Minnesota
1 review
0 helpful votes
Follow DAVID H.
Unfollow DAVID H.
Send Message
Share Review
Report Review

Kathy has been awesome. Checks in occasionally just to see how things are going but doesn't overdo it.

Date of experience: April 29, 2024
Texas
1 review
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Send Message
Share Review
Report Review

Pleasant Experience
May 9, 2024

Very Accommodating, listened well to our needs and found places we did not know about. In fact, we went with a place that A Place for Mom found that was not even on our radar and have been very pleased with the placement.

Date of experience: April 29, 2024
Florida
1 review
0 helpful votes
Follow Pam Q.
Unfollow Pam Q.
Send Message
Share Review
Report Review

My mom had a stroke and spent a short time in the hospital and then in rehab. Rather than send her back home with her 88 year old boyfriend, which might have been a dangerous situation, I needed to find an assisted living facility quickly to place her when she was discharged. Shortly after I reached out to A Place for Mom by phone I was contacted by a very compassionate and helpful representative named Christine. Within a few hours she had set up several appointments for tours at ALFs in the area I was interested in. Christine kept in touch via email and by phone to make sure everything was going as planned. I am eternally grateful to A Place for Mom and would highly recommend their service.

Date of experience: April 28, 2024
Switzerland
1 review
0 helpful votes
Follow Patrick R.
Unfollow Patrick R.
Send Message
Share Review
Report Review

I was able to talk with a representative, gain insight, and determine what steps I should take.

Date of experience: April 26, 2024
Canada
1 review
0 helpful votes
Follow Judith C.
Unfollow Judith C.
Send Message
Share Review
Report Review

I reached out to a Place for Mom on a Sunday night via email and right away I received a call. I spoke with the representative for about an hour in regards to my family member who needed to be placed in a specific environment. By the time I got off the phone I had 3 places and appointments set for me for tours. Right away we found one of them to work really well for the specific needs of our family member. What a relief!

Date of experience: April 26, 2024
Oklahoma
1 review
0 helpful votes
Follow Sue D.
Unfollow Sue D.
Send Message
Share Review
Report Review

Extremely helpful
May 7, 2024

Initial contact with Stepanie at a Place For Mom, and all subsequent followups were extemely helpful. I had narrowed down possibilities to two for memory care, and Stephanie provided information on these facilities, as well as arranged initial and subsequent visits. She provided contacts for applications for VA pension and aide and attendance benefits. She would check on us frequently, and we moved my mom to the facility this week. Thus far, we are satisfied with the care there.

Date of experience: April 26, 2024
South Carolina
1 review
0 helpful votes
Follow Kathleen A.
Unfollow Kathleen A.
Send Message
Share Review
Report Review

Mom's special gift
May 7, 2024

A Place for Mom was very helpful in helping me find my Mom a special place to stay. They were very helpful and supportive in my search. I recommend them highly.

Date of experience: April 25, 2024
Wisconsin
1 review
0 helpful votes
Follow Rosemary W.
Unfollow Rosemary W.
Send Message
Share Review
Report Review

Good resource
May 7, 2024

A Place for Mom was very responsive and followed up with me daily on progress finding a place for my father and my review of the sites they recommended.

Date of experience: April 25, 2024
Texas
1 review
0 helpful votes
Follow Todd E.
Unfollow Todd E.
Send Message
Share Review
Report Review

Direction Needed
May 7, 2024

My wife and I were put in a position where we had to find assisted living for her mom in a hurry. She was in the hospital due to a fall, and no rehab facilities would take her due to her condition. I went to the aPlaceforMom website to get help with starting our search for assisted living options. Christy was great! She called me shortly after I submitted my needs online. She asked questions about our care needs and recommended several assisted living options. My wife and I were able to take tours of the recommended places within a couple of days. We chose one of the recommended options for Sheryls mom. We were able to move her in less than a week and she is doing great! Thank you Christy for all of your help in finding the right care for Sheryls mom.

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
Follow Tom P.
Unfollow Tom P.
Send Message
Share Review
Report Review

I appreciate all the info in finding a new facility for my parents. Thanks for all you've done. Top notch

Date of experience: April 24, 2024
Virginia
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Send Message
Share Review
Report Review

Very helpful
May 7, 2024

The Place for Mom agent, Kris took the time to listen to my Mother's needs and financial limitations. Kris put a list of potential facilities together and setup tours at all the locations. She was there every step of the way. Kris is very experienced and lead me through each step of the process.

Date of experience: April 24, 2024
Ohio
1 review
0 helpful votes
Follow Sally C.
Unfollow Sally C.
Send Message
Share Review
Report Review

Great advice and guidance
May 7, 2024

I will put in touch with Kim, who covered the Las Vegas area. I live in Ohio and new nothing about assisted living in Nevada. Kim was very professional and gave me guidance and advice. She sent me 5 facilities to check out and one of those 5 worked out for my relative. I am so glad a contacted A Place for Mom. It a free and very worthwhile service!

Date of experience: April 24, 2024
Tennessee
1 review
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Send Message
Share Review
Report Review

A Wealth of Information
May 7, 2024

My family and I are so very appreciative of the knowledge received from A Place for Mom. I a very challenging season, it is so much better to have caring and understanding people help you walk through this process with much needed information.

Date of experience: April 23, 2024
Michigan
1 review
0 helpful votes
Follow Karla O.
Unfollow Karla O.
Send Message
Share Review
Report Review

Thankful for the Help
May 7, 2024

Jen was very helpful and listened to my needs. She helped me create a list of facilities and set up the appointments. She also checked on me after the tours. I appreciated her help and support at such an overwhelming time. Thank you!

Date of experience: April 22, 2024
Georgia
1 review
0 helpful votes
Follow Shelley H.
Unfollow Shelley H.
Send Message
Share Review
Report Review

Extremely Helpful
May 7, 2024

I was able to connect with an advisor immediately and received very helpful information regarding options and assistance setting up appointments/tours.

Date of experience: April 22, 2024
Alabama
2 reviews
0 helpful votes
Follow Mandi S.
Unfollow Mandi S.
Send Message
Share Review
Report Review

Easy Transition
May 7, 2024

A Place for Mom made the difficult process easier. From start to finish, the details were handled and my mind was free to process and look at each facility. I would highly recommend this service if you are transitioning a loved one.

Date of experience: April 22, 2024