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A Place for MomReviews 2,064

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
California
1 review
0 helpful votes
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Just in the Nick of Time
May 16, 2024

A dear friend recommended A Place for Mom. She had a wonderful experience years ago with her mom. "It's not just for moms," she told me. That led me to Justin T., my kind-hearted adviser who went straight to work to help my dad. He was genuinely warm and efficient. The first recommendation was a perfect fit and I was grateful my father was in good hands when he passed.

Date of experience: May 6, 2024
Illinois
1 review
0 helpful votes
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Great source of information!
May 16, 2024

They have been so helpful in my search for living accommodations for my father! And there was no cost to me! They send numerous texts with helpful information.

Date of experience: May 6, 2024
Michigan
1 review
0 helpful votes
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Very Helpful!
May 16, 2024

I came across A Place For Mom by mistake and am so glad I did! I was feeling extremely overwhelmed trying to find a nice independent living community for my mom and the lady I spoke with (Dawn) set my mind at ease. I explained what I was looking for and the price range and she gave me several to choose from and even set up appointments. She followed up after my meetings to see how they went and if I needed her to find other places. Informative emails are sent with articles pertaining to senior care and what to look for when choosing a community for your parent. It really made the whole experience not so overwhelming!

Date of experience: May 6, 2024
Florida
1 review
0 helpful votes
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Personal service
May 15, 2024

Rebecca has been great, giving and getting the information I needed and always following up on progress.

Date of experience: May 5, 2024
Florida
1 review
0 helpful votes
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Room for improvement
May 15, 2024

Evert tie I attempted to contact a facility I would be redirected to A Place for Mom. They had a limited number of properties available, some of which were not in the area that I was interested in.

Date of experience: May 5, 2024
Minnesota
1 review
0 helpful votes
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Helped us find a home that best suited or family style and needs. They respected my request for communication frequency and topics. No unwanted extra phone calls or emails

Date of experience: May 5, 2024
Virginia
1 review
0 helpful votes
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Life Saver,
May 15, 2024

Excellent experience. Just call a place for Mom, they will do the rest. Calls from different places will Bergen to come in from different facilities.
Have a pin and paper ready to take notes.

Date of experience: May 4, 2024
California
1 review
0 helpful votes
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Very helpful
May 14, 2024

I contacted A Place For Mom when we began our search for a senior assisted living facility for my mother. Michelle M. Was an enormous help and I am very grateful to her for all the information she provided. She suggested places and made appointments for us to tour them. All her suggestions were wonderful places and we did end up picking on of the facilities she had recommended.

Date of experience: May 4, 2024
New York
1 review
0 helpful votes
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A Place for Mom is awesome!
May 14, 2024

After several days of not connecting with a representative, I finally connected with Jackie P., who was awesome. In the middle of my request, she interjected and said I have just the place for you. From the description it sounded perfect and met my brother where he is. And her suggestion was indeed perfect, and while my brother was balking she made sure I would not give in to his negative response. A few hours after Jackie's introduction an independent living apartment was secured and my brother is ok, moving to relieved and happy.

Date of experience: May 4, 2024
Texas
1 review
0 helpful votes
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Finding a place for my in-laws.
May 14, 2024

Very supportive. Flexible with them changing their minds several times.

Date of experience: May 4, 2024
Texas
1 review
0 helpful votes
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Needed to move from assisted living to independent living. Place for mom found several places in the area I wanted.

Date of experience: May 4, 2024
Kansas
1 review
0 helpful votes
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I needed a place quickly for my brother. Kathy was so on top of it from the beginning. I got appointments quickly and great advice.

Date of experience: May 3, 2024
South Carolina
2 reviews
0 helpful votes
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Out of desperation I went online and answered the questions within minutes I was connected to Paul and within 15minutes I had an appointment for that day for Certus Memory Care. Ashley from Certus called me and from that call until after getting my Mom moved in she was my go to person! She helped with everything from a company that help me move my mom's furniture in to being there helping me move my mom in. She's a true Angel. Thank you a place for Mom for connecting me with Ashley!

Date of experience: May 3, 2024
Alabama
1 review
0 helpful votes
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We have been working with Marie for the past two years to help mom get resettled into an assisted living community. She has been there to provide recommendations, feedback and counsel throughout the journey.

Date of experience: May 3, 2024
South Carolina
1 review
0 helpful votes
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Still trying to find residence for my spouse- end of story will be described at a later time.

Date of experience: May 3, 2024
Florida
1 review
0 helpful votes
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All places were good
May 13, 2024

The Presidential Places was the best for our needs. Looking forward to moving mom in

Date of experience: May 3, 2024
Wisconsin
1 review
0 helpful votes
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Kirsten was the best. Gave me multiple options in Assisted Living facilities for my dad close to my work and home. Helped me through every step with tons of patience and great advice. This is 1st time navigating through senior living. Also helped me with Aid and Attendance with the VA for my Dad. So thankful for her and her help!

Date of experience: May 3, 2024
Wisconsin
1 review
0 helpful votes
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They were recommended by one of the palliative nurses and I was a little reluctant at first how could a national organization help me find a good place to care for my wife who has dementia. Boy was I wrong! After the first phone call w/Bethany you could tell they were all about finding the right place. She compiled a list of places to check out even giving me a checklist of what to look for. But yet it was my decision to make. She was there for me even if it was just someone to vent to.

Date of experience: May 2, 2024
Florida
1 review
0 helpful votes
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Excellent sevice
May 12, 2024

From the moment I contacted A Place for Mom, my contact Jonathan, explained the process clearly and provided me with agencies straight away. He also followed up until we found an agency to care for our mom.Im happy to say we are just as pleased with the company we chose.

Date of experience: May 2, 2024
Kansas
1 review
0 helpful votes
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The Help We Needed
May 12, 2024

When my husband and I started our search for a senior residence, we were overwhelmed by the need to make decisions without knowing even the terminology of senior care facilities. We fumbled around on our own for a bit and discovered pretty quickly that an inquiry usually led to a bombardment of phone calls, messages and mail. A Place for Mom was a great help to us. Our counselor, Moustapha, made everything easier. We told him what we needed, and he provided contacts and even made appointments for us if we wanted him to. We communicated through phone calls, text messages and emails and the response was always prompt and helpful. After visits to many facilities, we recently signed a contract and will move soon. We're grateful for the patient guidance.

Date of experience: May 2, 2024