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A Place for MomReviews 2,064

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Tennessee
1 review
0 helpful votes
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I was hesitant to call for help, but had heard commercials and decided in our situation I needed guidance in finding care for our senior. I received a call from Rose and she was so understanding and helpful and walked me through every step of the process in finding a facility and suggesting applying for VA benefits. I would have been lost without her knowledge and patience in helping me navigate it all. I would HIGHLY recommend the services to anyone needing to locate a senior living facility.

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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I recently contacted A Place for Mom for help in finding an independent living solution for a dear friend. The senior advisor I dealt with was very knowledgeable and able to give me a list of places based on my specific criteria. She even helped with setting up tour appointments for me. I found the perfect place the very next day! The service is totally free….I recommend A Place for Mom for anyone needing guidance in locating a living situation for a loved one.

Date of experience: April 8, 2024
Georgia
1 review
0 helpful votes
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I received invaluable information regarding my moms needed level of care form the friendly rep I spoke with. James was familiar with the geographic area I was interested in and knew the particulars of the different options. He was patient and sensitive to budget needs. He asked questions about my mothers particular needs and was able to make personalized suggestions. We did end up choosing one of his suggestions. I am grateful for his expertise and the time he spent speaking with me as well as helping set up appointments.

Date of experience: April 8, 2024
Arizona
1 review
0 helpful votes
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Nicholle was great!
April 16, 2024

Nicholle was wonderful. She provided options that were in our price range, then did some additional digging to let us know who had specials going on or facilities that had extra amenities so that the search was easy for us.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Wonderful experience
April 16, 2024

A place for mom did all the legwork for us. We answered a few questions and they got us in contact with a local representative in our area. He helped us narrow down what would be best for my uncle. He set up the appointments. He checked back every few days to see how we were doing if he could assist in anyway if we had any questions While the whole process was stressful, a place for mom made it much easier

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Helpful service
April 16, 2024

A Place For Mom was able to pinpoint openings for my husband that fit our needs. They offered options to contact and visit. They saved us time in sending options that had availability. It was a Godsend.

Date of experience: April 6, 2024
South Carolina
1 review
0 helpful votes
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A Place For Mom contacts were pleasant and provided helpful direction which led me to Willow Grove, in Matthews, NC. The personnel at Willow Grove were equally very friendly, answered my questions, and helped me to see that Willow Grove was a good fit for me.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Exactly what I needed.
April 15, 2024

Missy was an amazing partner in tailoring the search criteria to what we were specifically looking for. She had personal experience of having been in the home that we chose and she helped us in our search every step of the way. She emailed, texted and took phone calls and adjusted the search criteria as we needed. We got 12 very good leads from her to check out and my Uncle is now in the perfect situation for the level of care he needs in a home that is AMAZING!

Date of experience: April 5, 2024
Virginia
2 reviews
0 helpful votes
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Very supportive
April 15, 2024

When my family reached out to A Place for Mom, we were dealing with an urgent situation with a loved one. The Senior Living Advisor promptly provided a list of suitable communities to get the ball rolling and provided advice throughout the process. She even checked in later on to see how things were going. There is no doubt her assistance saved us a lot of time and effort, and I am very thankful for that.

Date of experience: April 5, 2024
Georgia
1 review
0 helpful votes
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Excellent Service!
April 15, 2024

I welcomed this professional service rendered when I began my search for my brother to enter a Memory Care Unit Facility. A Place for Mom returned my calls in a timely manner, sent email updates and their reps were patient and courteous which made this chaotic unfamiliar process easier. The agency name A Place for Mom made me think that it was just for females however this service was available for my brother. A heartfelt thanks to their staff.

Date of experience: April 5, 2024
Georgia
1 review
0 helpful votes
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Excellent Service
April 15, 2024

My advisor was there to guide me through the entire process.

Date of experience: April 5, 2024
North Carolina
1 review
0 helpful votes
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From my Mothers sudden and life changing diagnosis, Joy with A Place for Mom offered comfort, compassion, vital information, and basically guided us through the difficult decisions and options available. With their expert knowledge, they helped us every step of the way. From taking our information and doing all of the research that would have overwhelmed even the smartest person, to helping us with what places were available and what questions were asked. They were our liaison between the hospital Social Worker and all the facilities. Most importantly, they listened to us, validated our emotions and reminded us, that everything would be ok.

Date of experience: April 5, 2024
Minnesota
1 review
0 helpful votes
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Found a place to live.
April 15, 2024

Used your on line service and was able to find a good place live with my husband. Looks like a great place for him in the Memory Care unit. Also many tips as I explore being a caregiver.

Date of experience: April 5, 2024
Florida
2 reviews
0 helpful votes
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Counselor's help is invaluable in focusing your search, contacting facilities that you might be interested in and scheduling tours. The online scheduling tools are also helpful as are the emails that address related issues that you need to consider

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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"OUTSTANDING"
April 14, 2024

They give the best places I think to look for a place

Date of experience: April 4, 2024
Missouri
1 review
0 helpful votes
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Grateful
April 14, 2024

Amanda Baker was my coordinator in the South KC area. She was very helpful, patient, accommodating and knowledgeable. I have already suggested to others to use "A Place for Mom"

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Thank you soooo much
April 14, 2024

When I reached out to A Place for Mom I had no idea what I was doing or how the organization worked. My parents needed a place to go as their condo was not conducive to their new needs. I live in one city and my brother in another and had no idea what we were going to do. Their representatives reached out quickly. I wasn't quite ready to deal with the situation at that time but when I did decide I needed help they were there. Rose was AMAZING! Right from the get go she put my mind at ease, gave me pointers and options in both cities. I was able to email or text her and her responses back were quick. I can't say enough about this organization. Do not hesitate to call. They know and understand how difficult a situation you are in and they go above and beyond to help you

Date of experience: April 4, 2024
New Jersey
2 reviews
0 helpful votes
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Great Service To Guide You
April 14, 2024

Was lost looking for a place for assisted living. They guided me in helping a family member find a new home

Date of experience: April 4, 2024
Virginia
1 review
0 helpful votes
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Great Customer Service and Support
April 13, 2024

Brian was great! He was courteous, patient and very informative. He quickly shared information on 3 locations and made appointments for me to visit either in person or virtually. I ended up taking the first place in his list as a great new apartment and home for my Dad.

Date of experience: April 3, 2024
Washington
2 reviews
2 helpful votes
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We had to identify a new housing option for my father with very little notice. I wasn't sure how to even begin and turned to A Place for Mom for some initial information. Within 30 minutes, I understood the right options for my dad, price ranges and location options. They also referred me to a financial assistance program that I was unaware of. A Place for Mom was a significant partner in our move and I, without hesitation, recommend them.

Date of experience: April 3, 2024