business logo of A Place for Mom

A Place for MomReviews 2,046

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey star
grey star
grey star
grey star
grey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Georgia
1 review
0 helpful votes
Follow Jenna T.
Unfollow Jenna T.
Send Message
Share Review
Report Review

So grateful!
September 13, 2024

I can't say enough good things about Virginia! She listened to all of my concerns and needs for my loved one! She set up tours and honestly the first one we visited was the one! She encouraged me to tour all of them just to be sure, they were all amazing and all met our needs so it was a hard decision but she helped us choose the one best suited for our needs. We are really grateful to Virginia and A Place for Mom

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
Follow Rene F.
Unfollow Rene F.
Send Message
Share Review
Report Review

Wonderful Service
September 13, 2024

A Place For Mom was recommended by a hospital employee. Once I reached out to A Place For Mom I was immediately taken care of. The staff was very prompt in responses. They were full of very helpful information. They made the process of finding a facility for my mother-in-law much less stressful.

Date of experience: September 3, 2024
Arizona
1 review
0 helpful votes
Follow D. Ann H.
Unfollow D. Ann H.
Send Message
Share Review
Report Review

We toured four facilities in one day, two recommended by A Place For Mom and two that my brother-in-law found on his own. The two facilities recommended to us by A Place For Mom were the only two facilities worth consideration. Clearly, they have standards that they uphold that help weed out less desirable communities. They maintained contact and followed-up to make sure adequate tours/service was provided.

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
Follow Morgan R.
Unfollow Morgan R.
Send Message
Share Review
Report Review

I put in my information on the Monday of Memorial Day, by Tuesday, I was in touch with Alycia who worked with me every step of the way. She gave excellent recommendations and insights, Clairified all of my confusions and misunderstandings, and sent me some articles for me as a son to help with my perspective and attitude.

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Send Message
Share Review
Report Review

Wonderful Service
September 13, 2024

We were asked all the right questions including our budget and were given a list of facilities that were a good fit. We think we have found just the right home for my husband.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
Follow Mary L.
Unfollow Mary L.
Send Message
Share Review
Report Review

Very very helpful and informative.
September 13, 2024

Kathy was so kind and helpful. She was supportive thru the whole process, it was like getting help from a friend.

Date of experience: September 3, 2024
Tennessee
1 review
0 helpful votes
Follow Nadina M.
Unfollow Nadina M.
Send Message
Share Review
Report Review

Lifesaver
September 13, 2024

Tried to find options for my father in law after an accident and losing the ability to drive a car. The people I was connected to with A Place for Mom were so friendly and helpful and we found him an affordable option within days!

Date of experience: September 3, 2024
Illinois
3 reviews
0 helpful votes
Follow Tania C.
Unfollow Tania C.
Send Message
Share Review
Report Review

A way forward
September 13, 2024

I have been trying for several years to convince my mom to move into a Senior Living community. However, I was unsuccessful. In 2022 my mom took too much of her medication and accidentally overdosed, due to dementia/Alzheimers. I was given two weeks to find her a place to live. My mom is still capable of dressing and feeding herself. So I needed an assisted living community with an attached memory care unit because I know that decline is inevitable. Our family is from El Paso, TX and I live in Upstate New York so trying to handle things from afar is difficult. I contacted a place for mom because I wanted to move my mom. At first to Las Cruces, however ultimately to El Paso. Christian gave me several places in Las Cruces to consider. I checked one out, which was nice. Had a lot of things I was looking for. Then I requested locations in El Paso. Christian gave me three to start with. I went and looked at two. The second one I looked at was very nice. Had all the things I was looking for. Assisted Living, memory care and Rehab, all in one place. They had a recent vacancy and no waiting list. Since the location was ideal, the community was good, the staff seemed friendly I decided to move my mom from NM to TX.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
Follow Bryan M.
Unfollow Bryan M.
Send Message
Share Review
Report Review

Grace & Gratitude
September 13, 2024

My case caseworker (Melanie Ramos)was utterly fantastic! Her experience was solid, demeanor gracious and ability outstanding. She guided us every step of the way during this challenging time. It felt like a trusted friend was helping us.

Date of experience: September 3, 2024
Michigan
1 review
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Send Message
Share Review
Report Review

So Helpful!
September 13, 2024

Jennifer at a Place For Mom was so incredibly helpful to me. She was so kind and answered all of my questions. She made tour appointments for me and also changes and cancelations. She helped me find the very best place for my mother. I highly recommend A Place for Mom.

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Send Message
Share Review
Report Review

Responsive, courteous, knowledgeable, and efficient.
September 13, 2024

Looking for Independent Living facility in Dallas
We found what we wanted and signed a contract within 10 days.

Date of experience: September 3, 2024
Arizona
1 review
0 helpful votes
Follow Barbara C.
Unfollow Barbara C.
Send Message
Share Review
Report Review

Very helpful
September 13, 2024

I wasn't sure what to expect when I answered the call from "A Place for Mom" with Matt Corley but he was very informative, helpful, and encouraging. He asked questions and listened to what our needs were and sent a great list to get started with, which got the process looking at places started. I really appreciated that there wasn't any sales pitch/push, just helpful information. And one of the places turned out to be exactly what my Mom likes. Thank you so much Matt!

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
Follow Dan C.
Unfollow Dan C.
Send Message
Share Review
Report Review

Great Help in time of confusion
September 13, 2024

Thank for the help and direction. I have never gone thru this situation and had no clue on how to proceed, what options were available, costs, etc. A Place for Mom helped me every step of the way, contacted me to check in and see if I had any questions and where I was at in the process. No pressure just direction.

Thanks!

Date of experience: September 3, 2024
Massachusetts
1 review
0 helpful votes
Follow Kathleen D.
Unfollow Kathleen D.
Send Message
Share Review
Report Review

Great service
September 13, 2024

We quickly had a tour scheduled and fell in love with the first place we saw. What a wonderful service for busy people

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Send Message
Share Review
Report Review

My search for an assisted living facility had already begun when a fall made the search time line shrink. I didn't know about all the facilities in my area and A Place for Mom was a blessing to inform me and then set up tours of additional facilities as well as to compare the options. The help I received was phenomenal.

Date of experience: September 2, 2024
Tennessee
1 review
0 helpful votes
Follow Eric G.
Unfollow Eric G.
Send Message
Share Review
Report Review

Help for a friend.
September 12, 2024

I reached out to A Place For Mom about a friend of mine that needed to transfer to a memory care facility. Sarah quickly responded and helped me and my friends family locate a facility that met his needs. Thank you for your help and guidance!

Date of experience: September 2, 2024
Washington
1 review
0 helpful votes
Follow terri S.
Unfollow terri S.
Send Message
Share Review
Report Review

They were very helpful.
September 12, 2024

It was good. People were helpful. Baked me back when they said they would. That's all I have to say.

Date of experience: September 2, 2024
New York
2 reviews
0 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Send Message
Share Review
Report Review

Kate was so wonderful. She took all the time we needed to discuss my moms needs and came up with multiple places to tour. She set up the tours and followed up to get my opinion. We found the perfect place for mom! Thank you Kate for all your help and understanding.

Date of experience: September 2, 2024
Indiana
1 review
0 helpful votes
Follow Lynda B.
Unfollow Lynda B.
Send Message
Share Review
Report Review

Very helpful. Essentially though I found out there is little in home care support, but that is not their fault but an overlooked area from state and federal sources.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
Follow Leslie M.
Unfollow Leslie M.
Send Message
Share Review
Report Review

Exception and quick service
September 11, 2024

Literally received a call within 2 minutes of my inquiry. Recommendations sent shortly after, Had our care team secured within 24 hours. Several follow-up calls from them as well. Very attentive, caring and thorough.

Date of experience: September 1, 2024