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A Place for MomReviews 2,046

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Virginia
1 review
0 helpful votes
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Exceptional service!
September 16, 2024

As soon as I contacted A Place for Moms, I was connected with Diba. Diba made a couple of suggestions on facilities that would be ideal for my mom and one did indeed meet (even exceeded) our expectations. We were able to move my mom in immediately upon release from a skilled facility where she was receiving therapy. Diba made sure to keep in contact daily and followed up after our selection. Thank you, Diba!

Date of experience: September 6, 2024
Texas
2 reviews
0 helpful votes
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My situation is unique in that I visited 6 assisted living facilities for my brother. We thought we found the right location and moved him in. Unfortunately, it isn't meeting his needs. So, A Place For Mom helped me again to locate a memory care facility. I visited 6 memory care facilities. Wendy from A Place For Mom, has assisted me with both searches. I know that we will find the right place for my brother to continue to have the best care and quality of life possible.

Date of experience: September 6, 2024
Kentucky
1 review
0 helpful votes
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Saved me a lot of work!
September 16, 2024

Jim was great. He was informative and friendly. I was able to reach out to him after my initial contact.

Date of experience: September 6, 2024
California
1 review
0 helpful votes
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Fabulous experience
September 15, 2024

My aunt needed a placement immediately from a hospital to assisted living. Jackie was great, guiding me about discharge papers and how to get the hospital to sign them, procedures, paperwork, etc. We were able to get my aunt transferred to a beautiful facility the same day. I'm very grateful for Jackie and A Place For Mom.

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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What a wonderful service!
September 15, 2024

They are so knowledgeable and extremely helpful. And it's a free service! They set up an appointment at a facility near my home and followed up regularly during the process. I know my mother will be very happy.

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Great Service
September 15, 2024

I called them a few years ago regarding my sister that had dementia and again now with my husband needing assisted living. They were big help.

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
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A Safe/Wonderful Place for Mom
September 15, 2024

We were told that our mom was getting discharged from an inpatient PT rehab and we were in despair trying to find somewhere safe for her. We could no longer take care of her ourselves. I "accidentally@ called Krystal Padilla at A Place for Mom and she helped us immediately! Within an hour, she had 3 appointments for us and we were able to find a wonderful assisted care facility for her to go to. I can't thank Krystal enough for helping us in our time of need.

Date of experience: September 5, 2024
New York
1 review
0 helpful votes
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Excellent
September 15, 2024

A place for mom has now helped me twice in a short time. So grateful for them and their expertise, compassion and support. Shawn was a perfect match.

Date of experience: September 5, 2024
Canada
1 review
0 helpful votes
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Quick Service.
September 14, 2024

I was literally looking for a place for Mom and after filling in a quick needs evaluation, I was instantly called by an operator who directed me to a representative that could refer me to places in my area that have what is needed by my Mom. Within 24 hours, I was contacted by 3 of the 4 referral options - one that very afternoon. I went to see the spot they referred me to and within 3 days, I had a down payment on a room for my Mom. I don't believe it could have gotten any easier. THANKS!

Date of experience: September 4, 2024
Georgia
1 review
0 helpful votes
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This organization is fantastic
September 14, 2024

I can't say enough about A Place for Mom. First of all, I didn't know what to expect when I called them after seeing a TV commercial, but within the opening few minutes of my conversation with Living Advisor Kathleen Roesler-Coy, I could tell this was going to be splendid.

Actually, it was better than that.

Professional, knowledgeable, courteous, responsive.

I had some time to play with, but within three months of my initial conversation with Kathleen, I found the definitive place for my 88-year-old mom and moved her in.

She loves it!

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Helpful
September 14, 2024

The Guy that helped me was such a big to get me started on what to do in trying to find
A place for my father he made it a less stressful process. Adam Nitkin really helped me.

Date of experience: September 4, 2024
South Carolina
1 review
0 helpful votes
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We had no experience in searching for assistance with age related issues. A Place for Mom was there for every step with support and answers.

Date of experience: September 4, 2024
Michigan
1 review
0 helpful votes
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Resources
September 14, 2024

Jessica Dudley was very helpful and responsive in our search for a more appropriate placement for our 103-year-old grandmother.

Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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Helpful
September 14, 2024

Such a good experience my agent was wonderful and most helpful we placed mother in a very good assisted living facility and she is so happy there

Date of experience: September 4, 2024
Texas
2 reviews
0 helpful votes
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They are always helpful and cheerful - thank you for all of your help. Sincerely, Diane

Date of experience: September 4, 2024
New Jersey
1 review
0 helpful votes
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Found a facility I didn't have on my radar.
September 14, 2024

As a result of using A Place For Mom I found and placed my mother in a facility I didn't know about. I toured many homes and the one I chose was perfect for her as she has Dementia. Overall I have to say A Place For Mom worked for us. Very easy to use and you will receive many facility requests for a tour. Take the tours as you will get an understanding of where your mom or dad will be best cared for.

Date of experience: September 4, 2024
Massachusetts
1 review
0 helpful votes
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Nancy McCarthy is absolutely amazing!
September 14, 2024

From the very beginning Nancy Was there for me, she's not only Guided me to view places in Florida and I am in Boston. Even after I made my decision, she called to see what she could do. Nancy made sure that all my questions have been answered. I move on September 14,2024.

Date of experience: September 4, 2024
Illinois
1 review
0 helpful votes
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Really helpful guidance
September 14, 2024

Using A Place for Mom was a very helpful service to help get the ball rolling for finding just the right fit for my mom. When it came time to make a decision about assisted living, going to different websites for the many possible properties started becoming overwhelming. A Place for Mom helped me narrow down the choices without having to hand out personal information to multiple places, just to try to get pricing.

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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Michael listened to my needs, budget, etc. He then set up some visits to chose from. The choice was quick and easy. Quite a breeze actually! Why go anywhere else?

Date of experience: September 3, 2024
Pennsylvania
1 review
0 helpful votes
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Great People
September 13, 2024

Kathy is great to work with and gave me a lot of good information which made the process easy.

Date of experience: September 3, 2024