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A Place for MomReviews 2,051

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Washington
1 review
0 helpful votes
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They were very helpful.
September 12, 2024

It was good. People were helpful. Baked me back when they said they would. That's all I have to say.

Date of experience: September 2, 2024
New York
2 reviews
0 helpful votes
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Kate was so wonderful. She took all the time we needed to discuss my moms needs and came up with multiple places to tour. She set up the tours and followed up to get my opinion. We found the perfect place for mom! Thank you Kate for all your help and understanding.

Date of experience: September 2, 2024
Indiana
1 review
0 helpful votes
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Very helpful. Essentially though I found out there is little in home care support, but that is not their fault but an overlooked area from state and federal sources.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Exception and quick service
September 11, 2024

Literally received a call within 2 minutes of my inquiry. Recommendations sent shortly after, Had our care team secured within 24 hours. Several follow-up calls from them as well. Very attentive, caring and thorough.

Date of experience: September 1, 2024
Oklahoma
1 review
0 helpful votes
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Place for Mom review
September 11, 2024

I believe the lady's name was Angie but she was the one who came forward I think and gave me some ideas. But then I didn't hear from her in a long time but later the Renaissance called in Stillwater with a call list with my name on it and I believe it came from Angie at a place for mom. Other than that there wasn't too much interaction but she was very kind and very helpful and went out of her way to listen to my situation. Thank you may the blessings be

Date of experience: September 1, 2024
Kansas
1 review
0 helpful votes
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Memory care inquiry
September 11, 2024

Very prompt, courteous response. Set up visit of memory care facility within 2 days. Thank you.

Date of experience: September 1, 2024
North Carolina
1 review
0 helpful votes
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Very helpful and honest
September 11, 2024

They were very helpful in our decision making process of what to do next and then providing the best rated places in our vicinity.
Although I checked out others not on their list, I went right back to their first recommendation.

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Found Her New Home
September 11, 2024

Was called by a couple of places and got a place convenient for the family.

Date of experience: September 1, 2024
Missouri
1 review
0 helpful votes
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Great place to start!
September 10, 2024

I was able to gain a good bit of information on APFM partner facilities. I was not quite expecting the number of phone calls that I received from the potential facilities. I feel like I got at least five a week.

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Jessica is the best!
September 10, 2024

Jessica knew exact what I needed for my parents in a hurry! She quickly got on it and found some great options. Now they are settled and it has taken the weight off my shoulders

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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Extremely helpful, respectful experience
September 10, 2024

They were very respectful when taking the information they made sure that the criteria we needed was fully met and gave us the providers that would handle it

Date of experience: August 31, 2024
Colorado
1 review
0 helpful votes
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Facility Search
September 9, 2024

I contacted a place for mom on seeing a tv commercial. They were responsive and connected me to a senior advisor, Joy W. No pressure, just caring and helpfulness. I was scheduled with 3 facilities, same day. Helpful all around. I'm grateful.

Date of experience: August 30, 2024
Oklahoma
1 review
0 helpful votes
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Quick and Helpful Service
September 8, 2024

I had six days to find a place for my brother, who was suffering from dementia and in a skilled nursing facility. I filled out an information form online concerning where to find the best memory care facilities in my area. Within a few hours, I received a call from someone working with A Place for Mom. This organization put me in contact with highly recommended local memory care facilities and set up appointments for my sister and me to visit several that very day. (This was a free service.) Thanks to A Place for Mom, my sister and I were able to get our brother successfully moved within the six day timeframe. His new home is lovely, and we are very satisfied with the outcome of our search. Without A Place for Mom, we wouldn't have known where to start looking. Our brother appears to be happy and so are we.

Date of experience: August 29, 2024
Texas
1 review
0 helpful votes
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Just needed respite care
September 8, 2024

I was needed a place for respite care for mom, and not only found a place for respite, but eventually her assisted living place. Really appreciate their information.

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
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The Best
September 8, 2024

Thank you for all the help and references you guys were very helpful.Thanks again.

Date of experience: August 29, 2024
Arizona
1 review
0 helpful votes
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Magali Derome
September 8, 2024

Magali has been extremely helpful and supportive while trying to locate placement for my patients and a family member. Magali keeps me informed of status daily. I honestly do not feel I would have had the same positive and supportive outcomes had I gone anywhere else

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
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Wonderful Outcome!
September 7, 2024

When my mother's ability to live independently was no longer possible, I knew we had to make a change. The first step we took was moving her closer to me, so I could look after her. Mom was not ready to move onto a facility and that was fine. Between my daughter and I, we left Omer after getting an apartment. Two years ago I moved in with mom to keep a closer eye on her. It was about that time I went online to see what kind of facilities were out there and start working towards the next step. A Place For Mom got in touch right away. I explained that our need was not immediate, but to stay in touch. I was contacted at regular intervals to see if our needs had changed. Then, about a month ago, our need became urgent. I was no longer able to care for Mom even with part time help. I got in touch with Jill and explained the situation. She listened carefully to our needs and that we had budget constraints. Thankfully, Jill located the perfect place for Mom very close to our apartment. Regency Park is beautiful, friendly and clean! Mom received excellent care. Best of all it was exactly right for our budget! I don't think I would have found this place without the help of A Place for Mom!

Date of experience: August 28, 2024
Arizona
1 review
0 helpful votes
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Caring, effective help!
September 6, 2024

Cindi and A Place for Mom were a huge help as my family as we realized mom would soon need more care than we could provide in her home. Neither friends and family recommendations nor a Google search helped us much. Cindy asked thoughtful questions about Mom, her and the family's wishes, and financial considerations, and really listened. She quickly provided a list of 8 care centers that met our initial criteria. She talked with me about each one, adding insights from her experience, and we refined the criteria a bit. Her updated list had 6 centers for us to consider. Cindi was able to schedule calls and visits for us, so that we soon had some favorites. Cindi guided us through the process to select and sign up with a center. We were able to make an informed decision and look forward to seeing Mom thrive in her new home. Cindi is a gem to work with!

Date of experience: August 27, 2024
Colorado
2 reviews
0 helpful votes
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Very Helpful!
September 6, 2024

They gave us many options to check out! Friendly, Helpful and on top of communications! Thank you!

Date of experience: August 27, 2024
Illinois
1 review
0 helpful votes
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Wonderful
September 6, 2024

My experience has been wonderful. They've done the best work possible I believe in giving me opportunities to visit places that come as close as possible to fitting our budget. I've tried myself to find places and its overwhelming. They make it seem easy.

Date of experience: August 27, 2024