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A Place for MomReviews 2,051

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Oklahoma
1 review
0 helpful votes
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Gracious and Informative
September 6, 2024

Refreshing to talk with someone who understood the challenge and parameters and took the time to educate me on the differing levels of care/what questions to ask.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
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Great.
September 5, 2024

Joe welsh is the head and he has called to know my progress thus far.
I feel he is on top of things and that makes me feel valued.

Date of experience: August 26, 2024
Florida
1 review
0 helpful votes
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Start here!
September 5, 2024

This organization is a wealth of information. The staff are exceptionally knowledgeable and understanding. They listen. They are compassionate. They follow through and follow up. It was a relief to finally have a plan and people to guide me.

Date of experience: August 26, 2024
Virginia
1 review
0 helpful votes
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I received a phone call from APFM representative within 45 minutes of being referred by a Patient Case manager. The representative was very professional and provided compassionate, helpful recommendations and advice. Would recommend APFM, to every family experiencing the tough decision of finding the right care for their loved-one

Date of experience: August 25, 2024
Arizona
1 review
0 helpful votes
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So grateful!
September 4, 2024

When we realized my mom needed to move to independent living soon and on a very limited budget, we called a place for mom for help and Wendy immediately gave us good information and several places to check out in our area. She checked in frequently and always offered great help and advice! I don't think we could have done it without her and will forever be grateful!

Date of experience: August 25, 2024
New Hampshire
1 review
0 helpful votes
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Very Helpful
September 4, 2024

After contacting A Place for Mom and explaining what I was looking for I received almost immediate respones by email and phone.There were 4 highly recommended facilities not too far away. I was able to schedule a tour of the 1st place on the list which I had already thought was my first choice. I was so impressed that I out a deposit down the same day. My husband will be moving in as soon as he is discharged from rehab.

Date of experience: August 25, 2024
Texas
2 reviews
0 helpful votes
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Productive Search
September 3, 2024

A Place for Mom adviser was super helpful; always providing relevant locations to explore and following up on the experience. My advisor responded promptly and so friendly as well as knowledgeable. She informed me of locations that did not meet my guidelines when I explored on my own. Excellent resource, highly recommend.

Date of experience: August 24, 2024
Louisiana
1 review
0 helpful votes
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Feel like you're talking to an old friend.
September 3, 2024

I'm working with Dolores Saenz and have appreciated her calls and helpful intervention with facility I've chosen. She is very understanding and so kind. I really feel like I'm talking to and old friend who gives great advice!

Date of experience: August 24, 2024
Maryland
1 review
0 helpful votes
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Wonderful employees!
September 2, 2024

Pam Amico was supportive and kind, and had a great sense of humor. She made what I was worried would be a miserable and stressful experience go much smoother than I anticipated.

Date of experience: August 23, 2024
Arizona
1 review
0 helpful votes
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Support for assisted Living facility
September 2, 2024

I have had two interactions with A Place for Mom. Both were with Connie Engel, who was wonderful.Connie is responsive,caring and professional. She heard our needs and concerns and was there to help. I can't recommend Connie more highly!

Date of experience: August 23, 2024
Tennessee
2 reviews
0 helpful votes
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Very Helpful
September 2, 2024

Needed help with finding my Mom assisted living care, A Place for Mom gave me the information to help move forward and decide what was best for us.

Date of experience: August 23, 2024
California
1 review
0 helpful votes
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Compassionate guidance
September 2, 2024

Brian and his team were very helpful, responsive, and compassionate advising me around the ins and outs of finding a good place for my mom to get care after her stroke. Brian went above and beyond, visiting us in the hospital and providing resources to help me understand both short and long term solutions for her. Thank you!

Date of experience: August 23, 2024
Maine
1 review
2 helpful votes
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A big waste of time
September 1, 2024

After a fairly long interview, I was told that A Place For Mom could help me find the right place. None of the 3 places were what I wanted. I had to call each place and each time I cancelled the appt. They only direct people to places that pay them large placement fees. So only expensive overpriced places agree to pay A Place for Mom the fee. I found the perfect place without them.

Date of experience: August 22, 2024
North Carolina
1 review
0 helpful votes
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Excellent results
August 31, 2024

My first call to A Place for Mom was a great success. My sister needed a place where she could get the help she needed. We were on a very limited budget. Lisa Heritage was my advisor, she found us a place we could afford on the first day I contacted her. She was very helpful.

Date of experience: August 21, 2024
Georgia
1 review
0 helpful votes
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PFM gave us several good choices to tour senior communities, scheduled those tours, and made everything simple. We fell in love with the first place we visited, and despite viewing several others, the first was where we moved.

Date of experience: August 20, 2024
Puerto Rico
1 review
0 helpful votes
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Great Help in a rough time
August 30, 2024

I needed to find an assisted living place for my mother in law rather quickly and the help that they gave was great! They contacted people at different facilities and set up tours for me also!

Date of experience: August 20, 2024
Ohio
1 review
0 helpful votes
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Overwhelmed? Help Provided!
August 30, 2024

When I needed to move my Dad from a memory care facility to another facility after two prior moves in five months, I was entirely overwhelmed as to where to begin. The prior two moves were within the same retirement community so I hadn't had to search for a new place for him. Yvette with A Place for Mom was not only very reassuring but set up three appointments for me with three different facilities.
I also visited two other places not arranged through Yvette. I did chose one of the facilities recommended by A Place for Mom.

Date of experience: August 20, 2024
Colorado
1 review
0 helpful votes
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Helpful and friendly
August 30, 2024

We so appreciated the help we received feom Stephan. He was very friendly and knowledgeable. We were given many agency options and Stephan checked in often to see how we were progressing. Unfortunately, not all agencies lived up to the promises we heard in the initial interviews. We felt some of the agencies did not take into consideration the seniors they were looking to help. Some issues we encountered were, inappropriate dress, not speaking to our parents directly, and talking about them as if they were not there.

Date of experience: August 20, 2024
Florida
1 review
0 helpful votes
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When my Dad was about to be discharged from Encompass Health Pearland, I was given a card advertising A Place for Mom and a contact's name, number, and email (Kayleen). I was then connected with Robin Vedder to select a Home Health Care company to give my Dad 24/7 care at home for a couple of weeks. Then we connected again and she helped me locate a Personal Care/Assisted Living facility. She was so patient and gracious, going over all of Dad's little quirks and idiosyncrasies. She provided an excellent short list of facilities to tour and coordinated with each of the three facilities so I could visit them all the same day. They were all in the geographic area that we were hoping for, she was familiar with the owners and their facilities and was the perfect guiding hand throughout the whole process.

Date of experience: August 19, 2024
Florida
1 review
0 helpful votes
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Debbie was extremely helpful.
August 28, 2024

When you are beginning this process, it is overwhelming. I welcomed all the advice I could get.

Date of experience: August 18, 2024