A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
Your team of professionals helped me understand elder care, Medicare and Medicaid, housing, lawyers, taxes, touring, useful websites and ways to deal with my parents. Everyone should be utilizing this gem of an organization in helping your parents move on/move out.
Jonathan was instrumental in finding us a perfect fit for our family friend!
Knowing little about senior living, A Place for Mom was an indispensable resource for identifying and evaluating options. When I clicked submit about wanting more information, my phone rang two minutes later, and I was greeted by our support rep (Holly). She was helpful from the start, walking us through everything we needed to know and supporting us along the way.
Kelly Hardy was very helpful through the entire process, even after the selection was made.
When I contacted A Place for Mom, the advocate, Jim, I explained my brother was a Veteran, 66 years old, and in poor housing.
My brother, was in need of a senior community with all amenities a man my brothers age and a few medical conditions.
The next day Jim contacted me with a few Senior Suites. My brother and I did not waste anytime.
The following Monday my brother and I visited two facilities. The Managers were familiar with a place for mom.
On our visit the senior suites on 66th inch South Shore I believe where the manager was too busy at that time told us to come back. The next Senior suites we visited on 77th and South Shore. The manager was very hospitable and The manager was very hospitable and very familiar with A Place For mom they showed us apartments and gave us an application and gave my brother a list of documents that he would need to apply
When my brother brought in his documentation within just two weeks, he was approved for an apartment and we were ecstatic so thank you thank you thank you
My husband's dementia suddenly became much worse and he needed immediate placement. "A Place" knew what to do, who to call, and where to visit before before I could wrap my head around the task at hand. I am so very grateful for their intuitive help, especially Natasha!
Very helpful, prompt, informative and friendly. Sent me lots of info and connnected me with multiple agencies. Can give the best recommendation. This is the 4th time I've reached out to A Place for Mom and always impressed!
Everyone I spoke with was friendly, knowledgeable and concerned for my husband's welfare! Johnathan was excellent. He went above and beyond. Excellent customer service skills!
I had been looking for assisted living for my mother and a family member recommend A Place For Mom. Missy Williams was in contact with me within an hour of making the original request and I cannot say enough good things about her. Professional, caring, personable and communicative are starters. Missy gave me over a dozen locations to look into and helped answer every question I had, no matter how inane they might be. It put my mind at ease knowing that someone genuinely cared about getting my Mom into the best place possible. Mom made her tour, loves the place she chose to move into and she and I both feel much more relaxed. Mom is cared for and I know she's in the best place possible for her care, all thanks to Missy and the wonderful team at APFM.
Wow, I only had 2 days to find a place for my mom. Ashley got me 3 places to visit and that helped me get Mom placed by the the deadline. All tours were so friendly & helpful in my final decision.
Cyndi with a Place For Mom was a great help she set up tours at several facilities and answered plenty of questions I had, made a very difficult process and decision much easier with the resources she provided. Cannot thank her enough for her help.
Looking for a living situation for my Aunt, 102yo. Tom explained the options and assisted with setup of three visits. We ultimately chose one of these three. Looking forward to an excellent living experience for her.
They found us the perfect place for our parent! They understood his needs and his financial status.
My advisor was an excellent communicator. She gave me solid direction and helped me tremendously through the process.
I recently spoke to Melanie at A Place for Mom and she was extremely helpful. We are looking for a new residence for my mom & dad. Melanie gave us several options based on the info given her and they were right on base for our needs. Great experience! Thank you!
I flew from Texas to Michigan to visit my mom and realized we'd need to start exploring options for her to leave her single family house. That Saturday night I got on the website of APFM, expecting an email in a couple days. Thirty minutes later I was on the phone providing information that permitted my new best friends to generate a list of 8 apartment complexes that met our criteria. Seven of the 8 answered my emails within 2 days and we visited 7 of them in a 5 day period. My mom moved 5 months later.
Michelle is an amazing in two ways 1.Her sensitivity for a persons need during a very hard time.2.Her knowledge of all the things having to do with trying to get placement for your loved one.Michelle Davey is just a very nice and caring lady.
My mom got sick suddenly and had to come and live with me. I was feeling very overwhelmed and didn't know who to turn to for help. One call to A Place for Mom and I had a Senior Advisor immediately who got someone to my home the same day to assist me with getting respite care set up.
Got a phone call within a few min.It's of writing an email. The woman named kathy was very helpful and immediately
I first used a place for mom about four years ago. Recently, when I reached out to them, I was very disappointed. I cannot give them one star.
I was assigned an agent who hadn't even contacted me yet, and all of my personal information was shared with all of the assisted living places around the area that my mom might go to.
I cannot recommend A Place For mom anymore.
Answer: A Place For Mom is a very dangerous and scary Resource that preys on frail seniors and adult children who are confused at how to find the best Solution for Senior Living. So sad. Chelsia, How can you sell a product that is so deceiving and feel good about it?
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: A: Hi Lynda, thanks for contacting us. Please call (866) 344-1951 and a Senior Living Advisor would be happy to support your search efforts and send you additional information.
Answer: Hi Cathy! Please call us at 866-344-1951 and we will connect you with a local Senior Living Advisor.
Answer: Hi Ann - We would love to help you and your family! Please call us at 866-344-1951 and we will connect you with a local senior living advisor.
Answer: Hi - We are happy to help! Please call 866-344-1951 and we will get you in touch with a local Senior Living Advisor. Thank you!
Answer: In the Greater Louisville (Kentuckianna) metro area there are several I can recommend you consider based on our tour of recommended facilities in Southern Indiana. As residents of Southern Indiana, just across the river from Louisville, we chose Silvercrest in New Albany Indiana. They offer independent living in freestanding apartments as well as assisted living and also more complete care for those needing it. We also really liked Traditions at Hunters' Station in Sellersburg which has identical options, and Bennett House in Clarksville, which offers assisted living and additional services but does not have independent living. Some of these do have limited Medicaid beds in their nursing facilities.