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A Place for MomReviews 2,051

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
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From No Knowledge to Fully Informed
August 28, 2024

Your team of professionals helped me understand elder care, Medicare and Medicaid, housing, lawyers, taxes, touring, useful websites and ways to deal with my parents. Everyone should be utilizing this gem of an organization in helping your parents move on/move out.

Date of experience: August 18, 2024
New Hampshire
1 review
0 helpful votes
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Amazing Help
August 28, 2024

Jonathan was instrumental in finding us a perfect fit for our family friend!

Date of experience: August 18, 2024
California
1 review
0 helpful votes
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Knowing little about senior living, A Place for Mom was an indispensable resource for identifying and evaluating options. When I clicked submit about wanting more information, my phone rang two minutes later, and I was greeted by our support rep (Holly). She was helpful from the start, walking us through everything we needed to know and supporting us along the way.

Date of experience: August 17, 2024
Texas
1 review
0 helpful votes
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Great Service
August 27, 2024

Kelly Hardy was very helpful through the entire process, even after the selection was made.

Date of experience: August 17, 2024
Illinois
1 review
0 helpful votes
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Rainbow Senior Suites
August 27, 2024

When I contacted A Place for Mom, the advocate, Jim, I explained my brother was a Veteran, 66 years old, and in poor housing.

My brother, was in need of a senior community with all amenities a man my brothers age and a few medical conditions.

The next day Jim contacted me with a few Senior Suites. My brother and I did not waste anytime.

The following Monday my brother and I visited two facilities. The Managers were familiar with a place for mom.

On our visit the senior suites on 66th inch South Shore I believe where the manager was too busy at that time told us to come back. The next Senior suites we visited on 77th and South Shore. The manager was very hospitable and The manager was very hospitable and very familiar with A Place For mom they showed us apartments and gave us an application and gave my brother a list of documents that he would need to apply

When my brother brought in his documentation within just two weeks, he was approved for an apartment and we were ecstatic so thank you thank you thank you

Date of experience: August 17, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent Care in an Unexpected Crisis
August 27, 2024

My husband's dementia suddenly became much worse and he needed immediate placement. "A Place" knew what to do, who to call, and where to visit before before I could wrap my head around the task at hand. I am so very grateful for their intuitive help, especially Natasha!

Date of experience: August 17, 2024
California
1 review
0 helpful votes
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Helped with 2 Dads needing assistance!
August 26, 2024

Very helpful, prompt, informative and friendly. Sent me lots of info and connnected me with multiple agencies. Can give the best recommendation. This is the 4th time I've reached out to A Place for Mom and always impressed!

Date of experience: August 16, 2024
Missouri
1 review
0 helpful votes
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Time was of the Essence
August 26, 2024

Everyone I spoke with was friendly, knowledgeable and concerned for my husband's welfare! Johnathan was excellent. He went above and beyond. Excellent customer service skills!

Date of experience: August 16, 2024
California
1 review
0 helpful votes
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I had been looking for assisted living for my mother and a family member recommend A Place For Mom. Missy Williams was in contact with me within an hour of making the original request and I cannot say enough good things about her. Professional, caring, personable and communicative are starters. Missy gave me over a dozen locations to look into and helped answer every question I had, no matter how inane they might be. It put my mind at ease knowing that someone genuinely cared about getting my Mom into the best place possible. Mom made her tour, loves the place she chose to move into and she and I both feel much more relaxed. Mom is cared for and I know she's in the best place possible for her care, all thanks to Missy and the wonderful team at APFM.

Date of experience: August 14, 2024
Florida
1 review
0 helpful votes
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Help in a Flash
August 23, 2024

Wow, I only had 2 days to find a place for my mom. Ashley got me 3 places to visit and that helped me get Mom placed by the the deadline. All tours were so friendly & helpful in my final decision.

Date of experience: August 13, 2024
Oklahoma
1 review
0 helpful votes
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Tremendous resource and
August 23, 2024

Cyndi with a Place For Mom was a great help she set up tours at several facilities and answered plenty of questions I had, made a very difficult process and decision much easier with the resources she provided. Cannot thank her enough for her help.

Date of experience: August 13, 2024
Georgia
1 review
0 helpful votes
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Excellent service with Tom
August 22, 2024

Looking for a living situation for my Aunt, 102yo. Tom explained the options and assisted with setup of three visits. We ultimately chose one of these three. Looking forward to an excellent living experience for her.

Date of experience: August 12, 2024
Delaware
2 reviews
0 helpful votes
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Don't know what we would have done without them
August 22, 2024

They found us the perfect place for our parent! They understood his needs and his financial status.

Date of experience: August 12, 2024
Pennsylvania
1 review
0 helpful votes
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Phenenominal organization
August 22, 2024

My advisor was an excellent communicator. She gave me solid direction and helped me tremendously through the process.

Date of experience: August 12, 2024
Puerto Rico
1 review
0 helpful votes
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A Place for Mom experience
August 21, 2024

I recently spoke to Melanie at A Place for Mom and she was extremely helpful. We are looking for a new residence for my mom & dad. Melanie gave us several options based on the info given her and they were right on base for our needs. Great experience! Thank you!

Date of experience: August 11, 2024
Texas
1 review
0 helpful votes
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I flew from Texas to Michigan to visit my mom and realized we'd need to start exploring options for her to leave her single family house. That Saturday night I got on the website of APFM, expecting an email in a couple days. Thirty minutes later I was on the phone providing information that permitted my new best friends to generate a list of 8 apartment complexes that met our criteria. Seven of the 8 answered my emails within 2 days and we visited 7 of them in a 5 day period. My mom moved 5 months later.

Date of experience: August 11, 2024
Ohio
1 review
0 helpful votes
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Thankfull
August 21, 2024

Michelle is an amazing in two ways 1.Her sensitivity for a persons need during a very hard time.2.Her knowledge of all the things having to do with trying to get placement for your loved one.Michelle Davey is just a very nice and caring lady.

Date of experience: August 11, 2024
South Carolina
1 review
0 helpful votes
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The Best Call I Ever Made
August 19, 2024

My mom got sick suddenly and had to come and live with me. I was feeling very overwhelmed and didn't know who to turn to for help. One call to A Place for Mom and I had a Senior Advisor immediately who got someone to my home the same day to assist me with getting respite care set up.

Date of experience: August 9, 2024
New York
1 review
0 helpful votes
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Very helpful
August 19, 2024

Got a phone call within a few min.It's of writing an email. The woman named kathy was very helpful and immediately

Date of experience: August 9, 2024
Vermont
1 review
2 helpful votes
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A Place For mom has changed
August 19, 2024

I first used a place for mom about four years ago. Recently, when I reached out to them, I was very disappointed. I cannot give them one star.
I was assigned an agent who hadn't even contacted me yet, and all of my personal information was shared with all of the assisted living places around the area that my mom might go to.
I cannot recommend A Place For mom anymore.

Date of experience: August 9, 2024