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A Place for MomReviews 2,051

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Virginia
3 reviews
0 helpful votes
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When I was discouraged the counselor lifted me up!
She was reassuring that we would find a place for my husband that would fit his needs.
Very supportive!

Date of experience: August 9, 2024
Washington
1 review
0 helpful votes
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Pleasant and helpful
August 18, 2024

I was assigned Angie to help me find a place for my mom. I was sent several places to review and tours was set up. Angie called after tours to see if we liked the place. She even called daily to check how things were going with my mom, paperwork, and the doctors. I am so happy to have had her. She stayed in touch throughout the entire process.

Date of experience: August 8, 2024
Indiana
2 reviews
0 helpful votes
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Very Helpful
August 18, 2024

Provided good information. Very helpful. Many calls from facilities outside the geographic area.

Date of experience: August 8, 2024
Ohio
1 review
0 helpful votes
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We were looking for an assisted living for our parents and the representative Adam was very helpful in setting up tours and contacting me to see how things were going.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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A God send.
August 17, 2024

Natalie is such a special person, she took the time to search out the best places for my sister. She kept us updated throughout the entire process, her attention to detail was outstanding and when we made our choice for my sister, she continued to stay on top of the whole process. She has been a valuable asset in the placement of out loveone in a place where we are all happy with. Great job Natilie

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Very helpful
August 17, 2024

The agent I was working with (DeeKenna) was very helpful throughout the process. When we had to keep expanding the area she would send me new lists and would check on me every couple of days. It probably took a full month to find a place. This is a hard process to go through, and she was very kind and understanding throughout. Good luck to you!

Date of experience: August 7, 2024
New Jersey
1 review
0 helpful votes
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Marie Zollo's Journey
August 17, 2024

We have used "A Place For Mom" 3 times to find senior housing for my mother over the last 4 years.
My mom started in Assisted living and has gone through Memory Care and has been forced to move due to economic conditions. Each time "A Place For Mom" has helped find the best location at the best price. They have been a great help in placing my mom in a safe, secure, and affordable home. My thanks go out to them. Ron Zollo

Date of experience: August 7, 2024
California
1 review
0 helpful votes
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Helpful Heroes
August 17, 2024

My mom was failing daily, and we knew something had to happen. So I reached out and within a couple hours I had 4 appointments with local Senior Living facilities in my area. I first emailed A Place for Mom and the communities phoned me within a couple hours to set up visitation appointments. We ended up contracting with one and are in process of waiting for my mom to be released from Nursing Facility to join the community. Thank you so much for your quick, professional help with this matter!

Date of experience: August 7, 2024
Texas
1 review
0 helpful votes
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Matt Lautner
August 17, 2024

Matt is fabulous, thorough and compassionate.

Thanks Matt

Date of experience: August 7, 2024
Oklahoma
1 review
0 helpful votes
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Placement for cousin after his stroke
August 16, 2024

I needed to find an affordable placement for my cousin. I received two excellent referrals and chose an assisted living center within two days. I received immediate and professional assistance.

Date of experience: August 6, 2024
Florida
1 review
0 helpful votes
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Pleased with everyone involved
August 16, 2024

Had difficulty finding anything in mom's money range that's not a dump. We found a lovely forever home for mom. Thank you so much and God bless

Date of experience: August 6, 2024
Iowa
1 review
0 helpful votes
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Get the help you need
August 16, 2024

When learning of my 75 yo brother's Alzheimer's diagnosis, we brought him back to IA from Texas where he lived for the last 40+ years. Overwhelmed with the situation, I didn't know what to do or where to even start. Asking around, it was clear that A Place for Mom is THE place to start. They are familiar with the Sr. Living Residences and the care offered by each place. They also explain other alternatives which can be considered. They helped me set up appointments for tours and continually check to see how the search was going. I would recommend A Place for Mom because THEY KNOW WHAT TO DO AND HOW TO DO IT!

Date of experience: August 6, 2024
Virginia
1 review
0 helpful votes
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Finding Help
August 15, 2024

Dan Mitchell has been friendly, prompt and constant help. I couldn't ask for any better assistance than with Dan.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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So helpful!
August 15, 2024

A Place for mom quickly and efficiently sent me a list of resources, set up tours, and pivoted when I wanted to look at other options.
My only complaint is that 5 minutes after I finished speaking with them my phone started to ring off the hook with the facilities trying to setup additional tours. It was a bit overwhelming.

Date of experience: August 5, 2024
Florida
1 review
0 helpful votes
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A great way to increase the likelihood of a true comparison of what's out there.

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Review of PFM
August 15, 2024

Decided to use your service after some futile attempts of our own. Laura was Excellent. Not to mention that she was close by. Laura set up appointments for us, gave us suggestions and followed up on every issue. She was excellent. Highly recommend both Laura and PFM..

Date of experience: August 5, 2024
Missouri
1 review
0 helpful votes
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Thank you!
August 15, 2024

Westbury Senior Living is a great place to live. They are always kind and caring! THANK you for all you do for my husband!

Date of experience: August 5, 2024
Washington
1 review
0 helpful votes
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Blessed beyond words
August 14, 2024

Blessed and thank full 🙏 professional and caring people, not a recording. Sean went above and beyond to help with my father's needs. He helped me find the perfect place.
He followed up with me to make sure everything was going through and he asked if he could do anything else.
Couldn't have did this without your amazing organization.

Date of experience: August 4, 2024
Washington
2 reviews
0 helpful votes
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Relief
August 14, 2024

I reached out to A Place For Mom when I was at my absolute lowest exactly 2 weeks ago. I chatted with the loveliest person, and within hours appointments were scheduled for memory units that would better suit my family member. It was overall a very, very lovely experience and here we are moving him into a new facility in the next day or two. I would never have known about this new facility if it was not for the initial phone call I made. I'm just so grateful and so relieved.

Date of experience: August 4, 2024
North Carolina
1 review
0 helpful votes
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A Place to Start!
August 14, 2024

I recently took over as power of attorney for both my brother and sister in law. They could no longer mentally or financially take care of themselves. Since I'm 71 I had no idea how to start the process of placing them in an independent living facility. A Place for Mom got me started. I really appreciate all the help and support I received from my counselor Cheryl VanderWel. Thanks again! I move my loved ones in next week to a perfect environment for their needs.

Date of experience: August 4, 2024