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A Place for MomReviews 2,052

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
North Carolina
1 review
0 helpful votes
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A Place to Start!
August 14, 2024

I recently took over as power of attorney for both my brother and sister in law. They could no longer mentally or financially take care of themselves. Since I'm 71 I had no idea how to start the process of placing them in an independent living facility. A Place for Mom got me started. I really appreciate all the help and support I received from my counselor Cheryl VanderWel. Thanks again! I move my loved ones in next week to a perfect environment for their needs.

Date of experience: August 4, 2024
Oregon
1 review
0 helpful votes
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Good and easy
August 14, 2024

I had to be in Oregon and find a place for my mother in my city, not knowing what to do! Cathy was helpful and a calm presence during the process.

Date of experience: August 4, 2024
Alabama
1 review
0 helpful votes
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This is a wonderful place to begin your search
August 14, 2024

We were given referrals to 3 different facilities that met our families' criteria, and we choose the perfect match. Happy Ending!

Date of experience: August 4, 2024
Missouri
1 review
0 helpful votes
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Quick Action
August 14, 2024

We needed to find a place for my father quickly due to his circumstances. A Place for Mom had several living facilities calling us within an hour of my first call to A Place for Mom.

Date of experience: August 4, 2024
Massachusetts
1 review
0 helpful votes
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Responsive and effective
August 14, 2024

Good experience, very responsive, a bit to much follow-up for my way of operating

Date of experience: August 4, 2024
North Carolina
2 reviews
0 helpful votes
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I appreciate A place for Mom, their assistance in helping me find place for my mom is greatly appreciated! This was not an easy thing to do when you don't have information or family support.Thank you so much.

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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As the title states, a place for mom did with the mental health professionals couldn't do. After going to the emergency room and seeing psychiatrist, no one could place my wife. Within five minutes of filling out the form, I had five places that would take my wife.

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Couldn't be more pleased
August 14, 2024

We were in a difficult situation and felt very overwhelmed. But once we connected with Eddie at Grand Villa, his calm demeanor and guidance made getting our mother into a safe, caring environment happen smoothly. Everyone we interacted with setting this up was helpful and accommodating. The staff has made our mother feel welcome and we feel she will be well cared for here and settle into the activities and routine easily.

Date of experience: August 4, 2024
Florida
1 review
0 helpful votes
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Memory care
August 13, 2024

Jonathan has been so helpful. He understands what I'm looking for that's local and affordable. He's wonderful!

Date of experience: August 3, 2024
Washington
1 review
0 helpful votes
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Without help I would have made mistakes.
August 13, 2024

Meridith was on top of ever detail and always checking in with me. Without help I would have made mistakes. It's easy to just open the browser and find a place for your folks, but there's no way to know, without guidance, which facilities are worthy of your dollar and most importantly, who will take good care of their needs. A Place for Mom has vetted the facilities that they recommend. The in depth reviews are worth the phone call.
Meridith is still there, after the selection, too. A Place for Mom becomes your advocate. How awesome is that? Thank you!

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
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Review
August 13, 2024

Natalie was a great help! Her recommendations were very good

Date of experience: August 3, 2024
New York
1 review
0 helpful votes
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Very Helpful Service!
August 12, 2024

I found the advice and guidance to be very helpful. I felt heard and supported in a time when it was difficult to make decisions. I loved the expert advice and ended up finding a great senior care agency thanks to Laura at A Place for Mom.

Date of experience: August 2, 2024
Michigan
1 review
0 helpful votes
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Provided several places to select from. Followed up with phone calls after each visit. Gave good advice.

Date of experience: August 2, 2024
Tennessee
1 review
0 helpful votes
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A Godsend!
August 12, 2024

Without this phenomenal service,
My 83 year old, very ill mother, would have not received the right medical attention and care!

Date of experience: August 2, 2024
South Carolina
1 review
0 helpful votes
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Place for Grandpa
August 12, 2024

When my husband had two strokes in April 2024 - -he was able, with acute care and then home therapy, to get to a point where he was using a walker (sometimes with help) and doing well.
3 weeks ago he contracted COVID and went downhill in a few day. Lost 20 pounds and was unable to even stand.
Another trip to the hospital in an ambulance and then 14 days in acute rehab - -again!
This is the point that I knew I could no longer take care of him at home. I work full time and had a wonderful caregiver during the day but the other 128 hours a week were on me.
Not being young anymore and with a bad knee, the decision had to be made.
I felt like I was in the middle of the ocean without a boat - - where do you start - - which place is the best for him?
I remembered seeing A Place for Mom on TV. Made the best phone call of my life!
Immediately connected with the most amazing person that walked me through the whole process.
My main concern was level of care, followed by ratings, location and "my price range capability".
Not only did she provide the boat - -she gave me the paddle and directed me to shore.
I have to say, calling them was a God Send. He is now in Brookdale getting excellent care - -not too far from home and manageable.
Make that phone call and let them help you!

Date of experience: August 2, 2024
Virginia
1 review
0 helpful votes
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Great service
August 12, 2024

Ron Stewart at A Place for Mom was very helpful and always available with any questions I had. He asked me the criteria that were important to consider for my mom's move to assisted living (e.g., she needed a pet friendly facility since she has a small dog). He generated a list of residences that met the criteria and reviewed it with me. He then arranged tours of any residences we were interested in and then followed up afterwards to see how things went. He referred us to other affiliated services that were also very helpful and high quality (e.g., movers). Throughout the entire process he was kind, patient, and always helpful. Thanks to A Place for Mom, my mom is moving into her chosen assisted living residence today!

Date of experience: August 2, 2024
Arizona
1 review
0 helpful votes
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A wonderful Service
August 12, 2024

A "Place for Mom" was a great service even if was actually for Dad in my case. In less than a day, Rachel had suggested both interim home care and suggested two great places to go visit. It turned a stressful emergency situation into a very manageable one. The recommendations were top notch and well targeted to what we needed

Date of experience: August 2, 2024
Massachusetts
1 review
0 helpful votes
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Very helpful
August 11, 2024

A Place for Mom was very helpful when I was trying to find an independent living situation for my mother-in-law. They connected me with appropriate facilities and other resources to help with the transition. There was no pressure and no obligation for any of the resources they connected me with.

Date of experience: August 1, 2024
New Jersey
1 review
0 helpful votes
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Huge help!
August 11, 2024

A Place for Mom was a huge help in our search for a place to bring my mom. They gave me a big list of places to check out, among them Fox Trail. They helped set up an appointment and we just loved it! We had never heard of it before and thought we would have to place her in a nursing home. This is so much better for her since she is fit and active. She can go outside and they have a walking path for her. Without A Place For Mom we would not have known about this great option. It has only been a few days, but mom seems like she fits in like a glove. She is all smiles.

Date of experience: August 1, 2024
Delaware
1 review
0 helpful votes
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Above and beyond!
August 10, 2024

Christina was an absolute Godsend when it came to finding a place for our Mom. We weren't sure when we would be moving her to an assisted living facility but she continued to stay in contact with us and offered support and advice. She is absolutely wonderful!

Date of experience: July 31, 2024