A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
This summary is generated by AI, based on text from customer reviews
A Place for Mom was a huge help in our search for a place to bring my mom. They gave me a big list of places to check out, among them Fox Trail. They helped set up an appointment and we just loved it! We had never heard of it before and thought we would have to place her in a nursing home. This is so much better for her since she is fit and active. She can go outside and they have a walking path for her. Without A Place For Mom we would not have known about this great option. It has only been a few days, but mom seems like she fits in like a glove. She is all smiles.
Christina was an absolute Godsend when it came to finding a place for our Mom. We weren't sure when we would be moving her to an assisted living facility but she continued to stay in contact with us and offered support and advice. She is absolutely wonderful!
Laura was very helpful in keeping to our budget and helping us finding several places with differing options. We found a place that is safe and meets her physical and financial needs. The whole process took less than 3 weeks. So wonderful!
Spoke with Beth. She was very informative and directed me to who I could contact
Caroline Ventry and her assistant, Tiffanie, were so patient, knowledgable & understanding! Caroline listened to all of our concerns and assured me they would find a great place for our loved one. She saved us a lot of time researching and touring facilities that would not meet our needs and stay in our budget. She is a wealth of knowledge and such a reassuring & caring person. If and when, we need to make any changes, we will definitely call Caroline! Highly recommend her and her staff!
I had a wonderful experience finding an assisted living facility. Dominic Gambino provided me with all of the resources needed, facility choices in my requested location, all in timely manner. The help I received from A Place For Mom really helped me find a perfect match for my mother's needs.
I was looking into respite care for my husband when I was going to be out of town. I had never checked into this previously and was very grateful for the information I received and the multiple places to check iento.
After filling out some basic information on the A Place for Mom website, I was contacted by a very helpful representative. She inquired about how quickly we were looking to make a change and we said immediatly. Within a few minutes, she made a couple suggested places and scheduled tours within an hour. We took three tours that day and found the right place for mom. About a week later mom was moved in and living comfortably.
Quick response to reach out and assist in searching for the right place. Provided good insight on the process, what to look for in a facility and facilitated the scheduling of facility tours. Offers helpful tips and hints.
Heather Pippen was extremely helpful, knowledgeable and most importantly compassionate with our search for a place for mom. She met all of our needs and went above and beyond our expectations.
Reviewed facilities that met my requests. Set up tour appointments and helped me decide which ones appropriate to tour. Very friendly, compassionate and supportive.
I'm not quite sure of the value, or should They receive a percentage on work that the family does. After doing homework I'm not the only one that is not seeing the value.
Sending me emails and not following up with the client has no value to me as I know how to use the Internet.
Calling 5 months after my mother has passed to see if I'm still looking for a place for mom it's quite hurtful and very disappointing.
My dad was placed quickly in a memory in May. We had toured the assisted living side a year prior. We liked it and needed to keep him safe quickly. We tried to give him time to transition and adjust but it was not working well. He was depressed and getting agitated on a daily basis. I went online to A Place for mom and answered a call the very next day. I was transferred to a representative familiar with my state and I could not have asked for a better person! Yvette was wonderful! She spent over a hour on the phone with me and within 20 minutes she had emailed me a list of facilities to review. She was not pushy and gave me time to do research. She called to check on me a week after our original phone call and we discussed my brother going for a tour the next day. She called the admission director on a Saturday to discuss my dad's situation.
A week after the tour my dad moved in to Arden Courts. I spoke with him 4 days into his stay and he sounded like a new man! Laughing and chuckling about his neighbor and telling me how much fun he is having! As a daughter I could not ask for better! So happy Yvette helped us through this process!
The first call we got from Kevin was so helpful in finding an assisted living facility. We found the Lakes in Beaumont CA perfect for my parents. When my father said he wanted to remain at home Kevin gave us some names of home care services that was a life saver for us. Thank you Kevin
I requested some information from this site and have received uncountable phone calls and texts from their sales team even when I've asked them to never contact me again.
My contact was helpful setting up appointments for respite assisted living options while I was on vacation. He also listened to my needs and concerns.
I am writing to brag on your amazing employee, Lynn Moore.
I reached out to A Place for Mom a couple of months ago and was overwhelmed with the exceptional service I received from her. Her attention to detail, excellent follow up and pure care to support me blew me away.
Through her support, I have placed my mom and we are thrilled. You have a gem in her and wanted you to know.
Best,
Angela
I started my search for assisted living care for my mother on the Memorial Day afternoon. Within an hour I had 4 tours set up with local assisted living communities. Traci, my senior care advisor checked on me and supported me through the entire process. She also communicated with the assisted living communities to ensure they were responding to my questions/needs in a timely manner. I really appreciated having Traci walking with me on this emotional journey.
While the technology could be a bit more advanced, in remembering that I have already connected with an advisor, the care, responsiveness, and willingness to help was excellent. Our advisor listened, adjusted as needs changed, and helped us provide both Live-in support during a critical period, and the assisted living facility that became the long-term solution to our needs.
Answer: A Place For Mom is a very dangerous and scary Resource that preys on frail seniors and adult children who are confused at how to find the best Solution for Senior Living. So sad. Chelsia, How can you sell a product that is so deceiving and feel good about it?
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: Yes, our Senior Living Advisors can provide you with local, expert knowledge of senior living options in this area. Please contact us at (866) 344-1951 and we will discuss your needs, resources and tools available in finding the right living situation for your loved one.
Answer: A: Hi Lynda, thanks for contacting us. Please call (866) 344-1951 and a Senior Living Advisor would be happy to support your search efforts and send you additional information.
Answer: Hi Cathy! Please call us at 866-344-1951 and we will connect you with a local Senior Living Advisor.
Answer: Hi Ann - We would love to help you and your family! Please call us at 866-344-1951 and we will connect you with a local senior living advisor.
Answer: Hi - We are happy to help! Please call 866-344-1951 and we will get you in touch with a local Senior Living Advisor. Thank you!
Answer: In the Greater Louisville (Kentuckianna) metro area there are several I can recommend you consider based on our tour of recommended facilities in Southern Indiana. As residents of Southern Indiana, just across the river from Louisville, we chose Silvercrest in New Albany Indiana. They offer independent living in freestanding apartments as well as assisted living and also more complete care for those needing it. We also really liked Traditions at Hunters' Station in Sellersburg which has identical options, and Bennett House in Clarksville, which offers assisted living and additional services but does not have independent living. Some of these do have limited Medicaid beds in their nursing facilities.