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A Place for MomReviews 2,055

4.5

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 18 days
Georgia
2 reviews
0 helpful votes
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While the technology could be a bit more advanced, in remembering that I have already connected with an advisor, the care, responsiveness, and willingness to help was excellent. Our advisor listened, adjusted as needs changed, and helped us provide both Live-in support during a critical period, and the assisted living facility that became the long-term solution to our needs.

Date of experience: July 3, 2024
Puerto Rico
1 review
0 helpful votes
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Wonderful help.
July 12, 2024

Jonathan was very nice and helpful. We are so grateful. He set up appointments at a few assisted living places and we ended up using one for my dad. Wonderful help for me!

Date of experience: July 2, 2024
New Jersey
1 review
0 helpful votes
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Always available many helpful contacts and advice my loved one is placed now however it's never without a few bumps but they remain available

Date of experience: July 1, 2024
Oregon
1 review
0 helpful votes
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Helpful and empathic
July 10, 2024

Stephanie was gently persistent through a difficult time for my family. Even when I dropped the ball she brought me back to the task

Date of experience: June 30, 2024
Michigan
1 review
0 helpful votes
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A God send!
July 10, 2024

I have a severely disabled husband needing stage four care. With Place for Mom site and the assistant Amy a place for him was found. He is now in a beautiful place with a big bay window and a bird feeder outside. They are kind and attentive. They will see him to the final journey. Thank you place for guiding me in my most desperate moment.

Date of experience: June 30, 2024
California
1 review
0 helpful votes
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Wonderful
July 10, 2024

Not only did Melisa email me a list of places to tour, she even scheduled tours for me. She even followed up after I selected a place for my grandmother. She was a great help

Date of experience: June 30, 2024
Illinois
1 review
0 helpful votes
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Very good service
July 10, 2024

I feel that they really are a good, caring company. I had wonderful follow up with my representative and then they sent information that can be valuable for many people who don't know a lot about what to expect for their loved ones. I happen to be in the healthcare field and know a lot about what I was looking for and he was very helpful.

Date of experience: June 30, 2024
Florida
2 reviews
0 helpful votes
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Very Friendly, Professional and Thorough
July 10, 2024

Deserea was there to give me assistance and guidance in locating an in-home caregiver for my Dad. She gave me a list of agencies who employed their staff (no self-contracted individuals) as well as having them licensed, bonded and insured. She continued to contact me to see where I was in the process and e-mailed several informational notes on how to begin the, what to look for, what to expect and questions to ask. Deserea's help was invaluable.

Date of experience: June 30, 2024
New Jersey
1 review
0 helpful votes
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LaRonda phenomenal advisor
July 10, 2024

Phenomenal. LaRonda coordinated tours. We were easily able to make the right selection. LaRonda listed, asked great questions and made wonderful referrals.

Date of experience: June 30, 2024
California
1 review
1 helpful vote
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Extremely helpful
July 10, 2024

Donna was super friendly and understanding of my needs. She was reached out to me daily to see if I needed anything. Thank you a place for mom for all that you do.

Date of experience: June 30, 2024
Illinois
1 review
0 helpful votes
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You did a very good job
July 9, 2024

You all were very helpful, Alway
calling to see if you can help us more.

Date of experience: June 29, 2024
Florida
1 review
0 helpful votes
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Erin
July 8, 2024

Erin was terrific! Very helpful and informative. Always responded in a timely manner. I picked the first place she sent me to.

Date of experience: June 28, 2024
California
1 review
0 helpful votes
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WONDERFUL EXPERIENCE
July 8, 2024

During a time of "immediate" need due to unfortunate circumstances, Jackie was there to listen, guide, sympathize and provide expert support. She was fantastic with follow up and very easy to work with. I was faced with a decision that I did not foresee, and she helped me through. I appreciate all of the support and help!

Date of experience: June 28, 2024
Washington
1 review
0 helpful votes
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A Place for Mom provides a Peace of Mind
July 7, 2024

I wasn't sure where to start the daunting process of researching future living arrangements for my mother this past spring. Luckily, she wasn't in an urgent situation to find a place, but I was still encouraged to start the search for when the time came. I had seen advertisements for A Place for Mom online and decided to give them a call. My agent, Vince, was extremely helpful from the very beginning. I felt such a relief after that first phone call, as Vince helped me choose several local living facilities to research, schedule tours of the properties and help compare my findings with each other. I felt like I had an ally by my side. After exploring dozens of options in multiple states, we finally found a few that fit the criteria we were looking for which we took tours of. Vince was always great at checking in with us to see how it was going or to offer support if needed. In the end, after weeks of exploring different properties, my mother decided that perhaps she is not ready to make the big move yet into Independent Living...but when the time comes, I now feel prepared and know I have help just a phone call away if needed! Thank you A Place for Mom!

Date of experience: June 27, 2024
Illinois
1 review
0 helpful votes
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Independent living facilities
July 7, 2024

Very helpful with advice and referrals. Beth was very informative

Date of experience: June 27, 2024
Indiana
1 review
0 helpful votes
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Relief
July 6, 2024

I was reviewing a memory care facility on line and received a call from A Place for Mom. Within a very short period I had a contact person and appointments at 2 locations to tour for placement for my brother. Helpful and caring people!

Date of experience: June 26, 2024
Nevada
1 review
0 helpful votes
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NV to TX
July 6, 2024

Due to unforeseen circumstances, I found that I was going to be moving from Nevada to Texas at fairly short notice. So I reached out to A Place For Mom because I had seen it advertised on TV and thought it might be a good place to start. It turned out that it was a very good place to start. My contact found me places near the area where I wanted to end up living. I was able to do virtual tours with these places, select my top two and then traveled to Texas to make my final choice after an actual tour. I appreciate all the help A Place For Mom has given me. I look forward to living in my new home soon.

Date of experience: June 26, 2024
North Carolina
1 review
0 helpful votes
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Fantastic guidance!
July 5, 2024

From shortly after I submitted my request, to after we had placed my mom (which was a lengthy process with a lot of barriers, twists, and turns), Julianne was there to offer support and guidance and sometimes just a friendly ear when I was overwhelmed. The help gained from trying to do much of this remotely was fantastic! Definitely would recommend.

Date of experience: June 25, 2024
Kentucky
1 review
0 helpful votes
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Amazing Experience
July 5, 2024

The staff person assisting me was available during the evening and afforded me significant attention right away in finding the right place for my father. She interviewed me and identified key information necessary to find the right place, including close proximity to other family members. Within two hours I had my first appointment scheduled for the next day. My Dad fell in love with the place and so have we...absolutely amazing experience. A Place for Mom turned a nightmare into a loving pleasant experience! Thank you!

Date of experience: June 25, 2024
Nevada
1 review
0 helpful votes
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My senior advisor, Aimen Jawad, was so knowledgeable and helpful. After listening to my needs, she recommended Brookdale Vista, a highly-rated assisted living facility for my sister that is located near my home. She scheduled a tour for me the same afternoon. I was so impressed with the facility and staff, that I made the decision that this was the right fit the same day!

Date of experience: June 24, 2024