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A Place for MomReviews 2,027

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Thanks for the guidance.
April 4, 2025

My mom and I made a much quicker decision that we expected. Also, we found a surprise location just around the corner from where my wife and I live. Mom is now 4 minutes away. This is making it easy for her to leave her house of almost 53 years. Thanks for all the assistance.

Date of experience: March 25, 2025
Michigan
1 review
0 helpful votes
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A good place to refer others
April 4, 2025

A place for mom is a really place for people to go to for help in finding a good place for your love one. Very professional and friendly. I would recommend them to other people. Very satisfied with them.

Date of experience: March 25, 2025
Alaska
1 review
0 helpful votes
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Facilities recommendations
April 4, 2025

It was very helpful at a stressful time to have quality facilities recommended to us, and that these facilities were put in direct contact with us immediately, with scheduled tours.

Date of experience: March 25, 2025
Illinois
1 review
0 helpful votes
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So disappointed
April 3, 2025

The first advisor to call me said APFM could not help finding a home. They just sent helpers to the senior's home. By the time the second advisor called, I had already found enough homes to visit on my own.

Date of experience: March 20, 2025
Colorado
1 review
0 helpful votes
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I got great advice on what to look for in a memory care community and a list of recommendations I couldn't have found on my own. The people I talked to were both super kind and understanding.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Review
April 3, 2025

You were very helpful with finding a location for my Aunt and Uncle.

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Friendly helpful
April 2, 2025

The person I spoke to was vert well informed and polite. She followed up on the call later

Date of experience: March 23, 2025
Arizona
1 review
0 helpful votes
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Very informative and helpful staff.
April 2, 2025

Staff helped determine the best places based on mom's issues. She seems very happy this far in her new home.

Date of experience: March 23, 2025
Florida
1 review
0 helpful votes
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Emily was a a joy to work with and was efficient and responsive.

Date of experience: February 14, 2025
North Carolina
1 review
0 helpful votes
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From the first call I received from A Place for Mom, I knew that we were in good hands. They listened to what our concerns were in finding the perfect place for our special needs brother. And from that point on, they sent me recommendations and helped set up a tour at Sunrise at North Hills. We felt that we found the best fit for our brother. And the even better news is, our brother is happy in his new community. I can't thank A Place for Mom enough in helping us with this major decision.

Date of experience: March 22, 2025
Pennsylvania
1 review
0 helpful votes
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Outstanding Organization To Work With!
April 1, 2025

When my mom reached the point in her life that she needed to move to assisted living, we didn't know where or how to start the process. I contacted A Place For Mom and am so grateful for their assistance! They gathered information about my mom and recommended quite a few assisted living communities in the area we wanted. They set up tours with the communities we chose to look at and our senior living advisor kept in constant contact with us. We found the perfect community for my mom and she just recently moved in. I am so grateful to A Place For Mom and our senior living advisor for not only helping all of us through this process, but for the compassion and support they gave to both my mom and our family.

Date of experience: March 22, 2025
New York
1 review
0 helpful votes
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Super helpful!
March 31, 2025

They were very helpful and found a good place for mom. Mom has a smile on her face when we left her and that means so much to us as a family.

Date of experience: March 21, 2025
Ohio
1 review
0 helpful votes
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Very Helpful and Caring
March 30, 2025

I worked with Kelly C. She was awesome. Did a great job finding various options and followed up before, during and after the transition. Very nice experience.

Date of experience: March 20, 2025
Michigan
1 review
0 helpful votes
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Good information
March 30, 2025

Lots of helpful advice, good follow up and continued information and articles.

Date of experience: March 20, 2025
Rhode Island
1 review
0 helpful votes
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Respite Care
March 29, 2025

Needed respite care. They were prompt, efficient and very helpful. Also their follow up was great.

Date of experience: March 12, 2025
Georgia
1 review
0 helpful votes
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What can I say!
March 29, 2025

I have a 91 Mother in Law (MIL) who lives in Oklahoma. My husband (71) and I live in Georgia. My MIL has been deteriorating for some time. We knew she could no longer live with her youngest son (65) as her dementia was getting worse. I saw on TV numerous times "A Place For Mom". THANK HEAVENS I reached out to them! Helpful? I was honored to have Tyler as my personal representative. He was able to give me a list of possible Memory Care Facilities in the Tulsa area. We were able to get my MIL into a FABULOUS facility and there is NO way we could have done this alone! When you know your loved one needs more care I can't begin to say please go to A Place For Mom!

Date of experience: March 6, 2025
Ohio
1 review
0 helpful votes
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Amazing support and guidance
March 29, 2025

I was overwhelmed with the process of locating an assisted living facility for my mother in law. Every person I spoke with was knowledgeable and sympathetic to my situation. They scheduled tours and guided me through the difficult decision process. I would have been lost without the assistance from the A Place for Mom team!

Date of experience: March 19, 2025
Michigan
1 review
0 helpful votes
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A Place for Mom was a life saver
March 28, 2025

I needed to move my husband and didn't even know where to start in finding the right place. This group asked lots of questions and then was able to make a first pass at those facilities that would be the best fit. We were able to cover a lot of ground in a short amount of time. They even scheduled the walk through and followed up after each visit. All I can say is Thank you for everything!

Date of experience: March 4, 2025
Arizona
1 review
0 helpful votes
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Very Helpful
March 27, 2025

We talked and I was given 5 places to visit in a group home setting, which was my preference. Of these 5, I really liked 3 places. I wanted a place that had other men for my husband. My final choice from the 3 came down to ease to get to and having an opening. I felt very supported through the process and we communicated after every visit. I recommend working with this company!

Date of experience: March 17, 2025
Arizona
1 review
0 helpful votes
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Having a Navigator
March 27, 2025

Sarah was great in helping find sites that met my mother's needs and setup visits for us to evaluate whether they were a fit. She helped us understand our options and make sure we were spending our time wisely when finding the right place

Date of experience: January 29, 2025