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A Place for MomReviews 2,027

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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New Jersey
1 review
0 helpful votes
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Personalized approach
April 12, 2025

I felt genuine care and support from Kathy! Highly recommend!

Date of experience: August 23, 2024
Texas
1 review
0 helpful votes
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We contacted A Place for Mom, and was very soon sent a list of facilities near us. We had a representative who reached out often to check on our search and ask if we needed assistance.

Date of experience: April 2, 2025
Minnesota
1 review
0 helpful votes
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A place for mom provided me with immediate guidance. Understood my needs and my mom's needs. Found a wonderful place near her home that had an opening, set up a visit for us, and followed thru. Within less than a week from my initial phone call I got my mom moved in to the assisted living facility. She loves it there and is adjusting well. I can't thank A Place for Mom enough for their help. Would give more than a Five Star rating based on my experience.

Date of experience: March 20, 2025
New Jersey
1 review
0 helpful votes
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Great for reviewing Senior options
April 10, 2025

Great resource to identify and compare Senior living options on the South Shore. I was able to make an informed decision with the resources provided by A Place for Mom. With their help I am confident that I made the right decision.

Date of experience: March 17, 2025
New Jersey
1 review
0 helpful votes
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The help I needed!
April 10, 2025

A place for Mom was so helpful! I didn't have a clue where to begin. They lead me through the whole process from start to finish and I am very grateful for them. I would highly recommend that service to anyone.

Date of experience: March 31, 2025
Washington
1 review
0 helpful votes
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We received great memory place recommendations from the 3 A Place For Mom reps (Alec Ackling, Shilah Jackson, & Steve Henry) over the 9 month period. We learned a lot through this journey, & if we need to further pursue another place for our mom, we would consider to go through A Place For Mom again.

Date of experience: March 31, 2025
North Carolina
1 review
0 helpful votes
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Very Supportive
April 10, 2025

This was our first experience in finding an assisted living facility for a relative. It was a bit more difficult because we are not local to the rehab facility and didn't know the area. Kim was very supportive with us in giving us helpful hints and recommendations and kept in touch with us all along the way. We are very grateful for Kim's help.

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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Great resource all in one place
April 10, 2025

They were very professional and assisted me in helping my sister-in-law find an assisted living facility for her father. We weren't sure what city and state he was going to be in depending on the cost and they were very helpful in locating facilities in Fresno, California, San Jose, California, and El Paso, Texas. I would recommend again.

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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Incredibly helpful, compassionate, and kind
April 10, 2025

I could not be any happier with the assistance and kindness that A Place For Mom provided me while finding an excellent assisted care facility for my mother that was in our price range. They are just the nicest people and really go the extra mile to provide information, prices of facilities, etc. It has definitely been a challenging time for our family, but the bottom line is A Place For Mom made it easier, and for that I am extremely grateful.

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
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Very helpful!
April 9, 2025

Everyone was very patient and helpful. They provided multiple options for my mom's care.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Very helpful for finding a place fir my mom
April 9, 2025

I contacted Holly at A Place For Mom and she was very helpful. I consulted the website for reviews. I chose several places to visit and she helped me make appointments and help me evaluate my visits.

Date of experience: March 30, 2025
Ohio
1 review
0 helpful votes
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Great support!
April 9, 2025

My experience with A Place for Mom was excellent. The staff were exceptionally helpful and knowledgeable. They took the time to understand the budget as well as what my loved one needed for support. They not only matched us with nothing ce facilities but they scheduled the tours as well as followed up after the tours to get feedback. This experience impressed me and my family! As a novice in searching for the right place for a senior citizen, A Place for Mom made me feel comfortable and supported. They also provided the needed checklists to ensure that I could evaluate the facilities as I toured. My wife usually takes care of these things, but I decided that it was my turn to take on this and it was a great experience!
Finally, Joshua Young, our personal Senior Living Advisor was great to work with as he was always punctual with his communication and very respectful during our conversations.

Date of experience: March 10, 2025
Maryland
1 review
0 helpful votes
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Made a very scary process comforting
April 8, 2025

They asked some basic questions about my mom's personality and hobbies etc. and helped me find a safe place for her to stay that was easy for her to call home.

Date of experience: March 29, 2025
New York
1 review
0 helpful votes
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Helpful
April 7, 2025

A Place for Mom was very helpful with providing a list of assisted living facilities in our area to visit. It definitely helped eliminate some of the additional research that I would have needed to do on my own. For me personally, I think there were too many follow up phone calls (often at times I stated I wouldn't be available). However, I would definitely recommend them as a resource as they take the time to understand your needs to assist with the right facilities.

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Superbulous
April 7, 2025

My in-law were in my need of going into a care place but would constantly fight us. Finally the time came we had to make the decision for them because of their health. I Googled care places and Home For Mom came up, I thought from the name they only specialize in women. I called no idea what to do as the choices are a lot. I ended up with Jill Case and she found the place we would need and want, price etc. In 12 days we had them in. Can't speak highly enough of this company.

Date of experience: March 6, 2025
Wisconsin
1 review
0 helpful votes
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Huge thank you for being there!
April 6, 2025

Meredith was exceptionally helpful throughout the entire process. She was always available to answer questions and concerns and willing to jump into a more proactive role as needed and requested. She certainly made the experience of locating an appropriate community for my mom so much easier than it would have been on my own. Thank you for everything, Meredith!

Date of experience: March 27, 2025
Virginia
1 review
0 helpful votes
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Loved the help.
April 6, 2025

Many emails. A little overwhelming. Very helpful. Breathe and breathe again

Date of experience: March 27, 2025
California
1 review
0 helpful votes
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Good leads
April 6, 2025
Updated review

Sara has helped me locate places to go and look at and would follow up with me

Date of experience: March 27, 2025

Very helpful
December 14, 2024
Previous review

Sara has been very helpful in helping me locate places to look at

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
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Pleased with the help
April 5, 2025

I didnt know how many options were available, until getting help.It really made a difference during a difficult decision.

Date of experience: March 26, 2025
Michigan
1 review
0 helpful votes
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Quick response time
April 4, 2025

This is an incredible service. They jumped right in to assist me with care options for my mother. The response times were outstanding. The only down side was that the volume of calls and messages became overwhelming. Fortunately, I was able to connect with a senior living facility recommended by A place for mom and she will be moving in shortly. Definitely a wonderful service, just be ready for the swam of phone calls/messages.

Date of experience: March 25, 2025