business logo of A Place for Mom

A Place for MomReviews 2,027

4.5

About the Business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more. A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
1 review
0 helpful votes
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A Big Help in Finding a Place for Mpm
April 16, 2025

My mom was being released from rehab and I had one week to find a place for her. A Place for Mom helped set up visits to assistance living homes and pick one that was best for our needs. They checked to be sure I was doing fine.

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Great
This took a long time for our mom to accept this change, but your team was very patient.

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Very helpful
April 15, 2025

It was overwhelming trying to find an assisted living facility. The reps with A Place for Mom sent us a list near where we lived. They even helped to expedite the paperwork. So glad we went to them.

Date of experience: March 28, 2025
Arizona
1 review
0 helpful votes
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Help at a stressful time
April 15, 2025

My Place for Mom advisor, Connie, was so helpful at a very stressful time. She identified 6 assisted living homes in my immediate area, sent reviews, helped me make tour appointments and was a calming and supportive presence when I really needed that. Although we'd lived in the same home for 45 years, entering the search for Assisted Living was a whole new world and I was not aware of several of the homes on Connie's list. My husband is now settling in to a beautiful facility 3.5 miles from home that I wouldn't have found without a Place for Mom. Thank you, Connie!

Date of experience: April 5, 2025
Michigan
1 review
0 helpful votes
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Relief
April 15, 2025

I've used this service years ago for my mom and my experience allowed me to be more relaxed and less anxious during a time of stress. Well, when we needed to find a new facility for our dad, I did not hesitate to reach out to A Place For Mom to help with our search. It again delivered. Thank you!

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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A place for mom was wonderful!
April 15, 2025

They were very helpful and attentive. They got us connected with the senior living that is perfect for mom. They also followed up with us after mom was settled. They gave us many valuable resources. Thank you!

Date of experience: April 5, 2025
Washington
1 review
0 helpful votes
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They have the facts at their fingertips!
April 15, 2025

This was so easy! I had one initial conversation with my Place for Mom counselor and we had a list of places to visit that met our criteria. They set up our first visit with an interesting home during that first conversation. The home followed up with us, confirming the appointment. This was so different from my earlier approach where I called places one at a time, only to find the cost was too high, or there was a waiting list, etc. We immediately found the right home for my sister. She is moving in this week.

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
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24 hour placement, perfectly met needs
April 14, 2025

After describing my needs, I was given a list of places to visit that met those requirements. After just visiting the first place, I made a commitment! The place is perfect for my sister and she is very happy there!

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Great Service
April 14, 2025

My advisor, Sean Hutchinson went above and beyond to listen to my concerns. He promptly sent me multiple places to visit and the service also provides for on line appointments. The attentiveness saved me a lot of time and footwork that I would have had to do on my own.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Kristin Howard is the best coordinator to work with! She made finding a facility for my husband very easy. Kristin set up appointments for my son & I to visit various facilities. The facilities she chose were all top notch. After the visit she helped coordinate various other items making it a very simple process to get me husband settled in.

Date of experience: April 4, 2025
Florida
1 review
0 helpful votes
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Complicated process made easy!
April 14, 2025

The agent is worked with, Rebecca Chamberlain, was kind and understanding. She helped me navigate a very stressful trail to find my sister just the right place... I appreciate so much A Place for Mom. They strive for quality as well as the right fit.

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
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My 95 year old mother-in-law fell again five months ago, but this time the amazing 911 team couldn't get her standing up again. A trip to the ER helped us decide that it was time for her to leave her home and move to an assisted living facility. We went to Google…there are no Apple to Apple comparisons on the internet. Then, I literally stumbled upon APFM. They listened and put all of our mother's needs from geographic location, incontinence care, medicine supervision, socialization, affordability, etc. into their algorithm and recommended six facilities. We were assigned a specialist, Christy, who knew that area, and we were home free. By decision time, we had three #1 choices. I highly recommend this business to help anyone to find place for their loved one.

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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We found our home!
April 14, 2025

Mike was very responsive and found the right placement first time.

Date of experience: April 4, 2025
New York
1 review
0 helpful votes
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Priceless Piece of Mind
April 14, 2025

Aarene and team from APFM were absolutely incredible and so helpful. I am sure many have to manage aging parents from afar and Aarene made it more manageable- I could not have gotten through this without her. THANK YOU from me and my family. We are eternally grateful!

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Very helpful
April 14, 2025

A great experience with Michelle. She helped tremendously with getting appointments for my parents, as they transition into assisted living.

Date of experience: April 4, 2025
Alabama
1 review
0 helpful votes
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A Place for Mom was an answer to a prayer.
April 14, 2025

There is nothing more stressful, more emotionally draining, than being faced with such a decision for an aging parent. It's so overwhelming, that I literally didn't know where to start. Lisa, at a Place for Mom, helped me navigate it all by coordinating visits, sending me vital and very helpful information! It's a great service that is much needed at this stage of life.

Date of experience: April 4, 2025
Massachusetts
1 review
0 helpful votes
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Helpful organization
April 13, 2025

They supplied names and addresses of 4 assisted living places and followed up with more information regarding finances and help moving, etc.

Date of experience: April 3, 2025
Oklahoma
1 review
0 helpful votes
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Good job
April 13, 2025

Every one has been very helpful and friendly. We went to several places.

Date of experience: April 3, 2025
Kansas
1 review
0 helpful votes
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We were relocating to a different city and our plans to have my mother-in-law move in with us was not able to happen due to her failing health. We had no knowledge of a place that would accommodate her needs, but a friend suggested A Place for Mom. By the next day they had places and tours set up for us. We were so comforted and honestly surprised by how much they helped us. I would absolutely recommend them to anyone looking for a place for their loved one.

Date of experience: March 18, 2025
New York
1 review
0 helpful votes
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Assisted living
April 13, 2025

Extremely helpful for folks trying to figure out what is needed for assisted living. Great communication and you work with people who actually care about your relatives that need the extra care

Date of experience: April 3, 2025