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From the business
A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.
With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.
A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.
A Place for Mom Reviews Summary
A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.
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Incredibly expedient! I had just finished typing my contact information and they were already calling and emailing. They found me a few places to consider and I went with the first one who just happened to have an opening. We moved my step-father in two weeks later and love the facility!
While initially reluctant to use this service, I ended up very pleased with the service and assistance provided. We were assigned a single individual who worked with us to help select locations and schedule visits. I found the help refreshing and not pushy. The individual connected with us by phone or email, and was collaborative in her contacts with us. I would recommend the service to anyone who is willing to honestly interact with a knowledgeable service representative.
Our advisor was very helpful. When you first start thinking about placing someone in a home it is very important to have professional guidance.
A TOTAL SHAMEFUL SCAM AS ARE THE MAJORITY OF NURSING HOMES IN AMERICA.
THEY PLACE THEY "RECOMMENDED/ENDORSED" ROBBED HALF MY MOTHERS CLOTHES,
STOLE THE RADIO I GAVE HER, LET HER LAY IN HER SH*T AND PI*S... SHE DIED
2 YRS AGO. FU*CK "A PLACE FOR MOM".
We chose an assisted living facility that was not on A Place for Mom's list. Just the same, I still get calls from them, wanting to help me place my husband. My husband did great in the place we chose. He died two months ago. I am still hounded by A Place for Mom. I'm ready to look for legal means to get them off my back.
They are selling eledery as a refereal basis. Once they put you in the system they own you and everywhere you try to move your beloved ones they are charging that facility. Adult family homes are refusing clients from A place for mom and they are charging 50% more a month to cover that refereal fee.And they call you day and night
Please run away from doing business with this company.Use your own google search for adult family homes. If you are a adult family home provider never ever do business with them.The contracts are very bad and you end paying a lot more
I hope that some bureau/goverment institution/judge is gonna close this corporation. They are selling eldery people. Once you are in the a place for mom system they own you.
All my " advisor" did was call me nonstop. I found my own place for my dad. You don't need them, they are strictly a middle man trying to make money.
I contacted A Place For Mom. I was hoping to find an assisted living facility for my mom to move into. My mom had a severe mental illness. Every time I see their commercial I remember what the representative said (as we were hanging up, she didn't know I heard her.) The representative was SCREAMING "Jesus Christ she's
Schizophrenic!" I called the representative and told her I heard her and gave her hell. Like I said everytime I see that commercial it reminds me of that phone call. Absolutely reprehensible that she would act like that.
My wife called this people when my mother died looking for assistance with my father who has mild dementia. After a few minutes it became clear that these people had no idea about the local services for seniors. All they were interested in was making a referral to a seniors residence for the commission. Then the calls kept coming from them and several residences that they had passed our names onto. After several month of telling these people to go stuff themselves, they keep calling. It is easy to get sucked in by the promises of assistance on their website but I advise to steer clear of these parasites.
I thought they were here to help but only created more stress at an extremely stressful, emotional and heartbreaking time. They called me while I was at work, sleeping ect., not to help but only to find out where we placed my dad to see if they could make a dollar from it. Very greedy and absolutely no help at! I believe the lady calling me also suffered from Alzheimer's because she'd call 2 hours after I spoke w her asking the same questions!
I called for info on affordable housing for disabled seniors (me). She made pitying responses about my job loss, then asked about my price range. "Can you afford $2000 a month?" Social security is my only income now! What a joke! She cut me off and quickly transferred me to a recording listing websites and phone numbers.
This companies online practices are horrifying. They build websites with fake reviews or take 1-2 negative reviews from other sites, and build entire websites attacking your business. Which is odd considering how bad their own online reviews are. I wouldn't trust these people at all.
They say "give your email and phone number to get listings, prices etc". They take your contact info then give you nothing but spammy calls.
I was looking for price comparisons of assisted living facilities. This SCAM of a site "A place for Mom" shows an image of a price comparison report on their website. I gave them my info and they said they would send it. Instead, I go bombarded with calls. THEIR BUSINES IS TO PRETEND THEY WILL GIVE YOU ADVICE, BUT JUST FORWARD YOUR NAME AS A "MARKETING LEAD". I think all the positive reviews here are just fake. I called to ask what was going on and they said they NEVER give price comparisons. (So why do they show it on their home page?) - STAY AWAY!
Call the number and spoke to a rep. She asked me what amount I could afford and when I told her how much I could afford she advised me to contact Social Services. This place is only for the RICH and those who can afford A Place of Mom. Would not recommend to any one.
If you can't afford 4,000 a month they will refer you to welfare because according to A Place for Mom if you have less than 4,000 a month for rent you are low income.
They do not tell you they don't deal with Medicaid patients until YOU think to ask. The opportunity comes up about 30 minutes into the initial call.
The sales person kept on with questions, and would not answer mine, followed up with more calls ---How much does it cost? They wanted me to come for a walk through, to me that means a hard close to sign up. I'm in sales for over 30 years. Richard MN.
After I recieved the intial call from them I never recieved any "help" from them. My Mom is on Medicaid, so maybe not worth their effort. Never recieved the promised call from the person they assigned to help me. No emails, and yes I checked my spam folder. Very dissatisfied with the lack of concern they promote on their ads, totally not there when you talk with them and try to get help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members