A Place for MomReviews 2,329

I called them a couple of years ago for information on assisted living facilities in Mooresville, NC area in which my mom (95) lived.

After that one call to a nice lady, I received at least 50 more calls at home in NH. Over the next 18 months many different people called; day and night. I told them to stop calling and they did not. I finally called corporate and told them to stop calling and they finally stopped. Do you know they are paid by only the living facilities that will pay them there fee. What this means, What about the best or safest facilities. They won't mention them? Make your own visits to assisted living facilities.

I have attempted to use their services twice, once for my mother and another time for my mother-in-law. Both times I found them to be only suggesting locations that we could not afford. Obviously they are being paid by the higher end senior communities. I found two local facilities that were one third to one quarter the cost and took care of my loved ones with the same if not better care and expertise. The saying "Buyer Beware" fits perfectly here.

Reached out to the Phoenix area place for mom representative just wanting some general information and I was bombarded by sales calls. I only wanted some basic information and recieved home based health care and every facility within 20 miles called me. I recently emailed the staff and asked a basic question regarding two rehabilitation facilities and she promptly told me they don't work with Medicare and to advise me to ask the facilities myself. It was rude with no concern for my mother. My advise is don't bother unless you like sales people calling every 5 minutes.

Sick of watching ads and remembering what a nightmare my experience with this company was when I needed help for my 95 yr old Mom. I am so in agreement with all the posts here; they say it all. I had already done some research of my own on places here locally and the results were dismal. I thought they could do better but they just kept recommending the same dumps. To find out they only recommend the places that pay them follows; those places couldnt get business on their own. Then to ice the cake, they got every other bogus help agency on my case and my phone became useless for a while until I put brakes on all the crap calls.

A Place For Mom needs to include in their advertisements that people should first call their State for info about recent State Surveys regarding any facility they are considering for placement. At the present time, A Place For Mom has a facility in Carmel, Indiana where an employee (possible Administrator) who has been called "unfit to practice" states she works. She was written up on the front page of The Star Press in Muncie, Indiana while being the Administrator at Lynd House. Https :// thestarpress. Newspapers. Com/image/*******/? Terms=Lynd%2BHouse She allowed a resident to administer insulin to another, on the "buddy system." My loved one entered the hospital- while being in her care with a whooping glucose level (over 1000) and the hospital staff referred to this as not only abuse but being a "comatose" level. This Administrator interfered in our family, caused division and drama and even took my loved one who had Alzheimers, somewhere to sign legal papers without my knowledge. He was not capable of giving consent. He remembered going somewhere with her and kept trying to tell me. I was his only biological relative and family member in the area. When I confronted the Administrator, wanting to know where she took him, she said she did not know what I was talking about. I later discovered the legal papers. She had her name added to his bank account and assisted in helping two people (who were 2,000 miles away) get Power of Attorney for my loved one. They did not even have to go to court... there is no national database, to my knowledge, for Power of Attorneys. There can be one in one state and one crop up in another. These two people whom the Administrator helped get Power of Attorney had an ongoing history of cruelty with our family and an axe to grind. At the hospital, they changed the family password, barred visitors (including myself) and my loved one spent his last days laying secluded in a hospital room. Then, to my horror, they ended my loved one's life without my knowledge this would happen. I hold this Administrator responsible for what happened to my loved one. I will move heaven and earth to make sure this does not happen to another family. When A Place for Mom promotes its services, they also promote this dangerous employee. She also has worked in New Castle, Indiana. I have talked with the State about her and I encourage everyone using A Place for Mom to call the State before choosing a facility. State surveys provide public info and it could save your loved one's life.

I made an initial call to a Place For Mom. They responded immediately and were very nice. However, I had no idea they shared my phone number and email with countless facilities. I have been harassed from so many facilities aggressive rude and totally unprofessional. I would not place my mom or yours with the initial contact with these facilities. I have contacted the Better Business Bureau on these particular facilities. Unfortunately I have to place the blame/burden on A Place For Mom. They are totally in it for money and I dont think they care about my mom or yours. Buyers Beware!

We had already narrowed down our search to a few facilities and I was wanting insights or professional opinions on the places. So I called APFM. And boy do I regret it! They offered no new information and seemed keen to get me off the phone. All they really wanted was my contact info to unleash the hounds of every facility around. I specifically told them NOT to use my work number and gave a different number. And they NEVER asked permission to give my personal information out. But literally within 5 minutes of me hanging up with them (again being of NO help) I got three calls to the number I said do not use and got slammed with emails from various facilities. What a racket. Think about it- free to us, but they make their money somewhere. How? Their "partner" facilities. But partner facilities would never pay if they didn't get recommendations. I have never had my personal information bastardized in such record time. It was clearly about the money, with them politely trying to find out what my father did prior to retirement. While the people were pleasant, they should disclose that they are going to send your personal information out everywhere at record speed. Learn from our mistakes. I wish I had read reviews on them before calling.

If you want to be harassed by every Senior living Facility within 1000 miles of your home... go on "A place for Mom's Website"! Within 45 seconds of me putting my name, Email address & phone number to sign in to their website... I was already receiving calls from ever senior living facility within 5 or 6 states away! I just wanted some general information "for the future" but now have had to turn my ringer off because they apparently gave my phone number to every senior living facility on the planet! It was either turn my ringer off or lose my job! It amazes me how you can't even get general information anymore w/o being harassed 24/7 by every company whose even remotely involved in what you were trying to get information about. If they're that desperate for residents... I'm a little Leary of sending one of my loved ones there... especially when they're 1500 miles away. Maybe some kids do that on purpose, so the don't have to be bothered w/ their parents when they get older, but I want my Dad close by when the time does come. I almost wish I hadn't even inquired now. No, I definitely wish I hadn't inquired now.

As the other reviews said, worse than a waste of time. I accidently got on their radar by call a number for a site that sounded alright. When I called, APFM said they could not find it in their system. Then the calls and emails started. The facilities did not meet our minimum needs. If we need memory care for our relative, why try to set us up with assisted living only sites? I have asked them to cease... we will see.

Gave rep at APFM our family's brief overview.
This was not my first rodeo & was initially skeptical of any efforts they could assist in finding, 'a place for Mom'!
Skepticism proved accurate.
Rep sent many more housing needs than requested, then followed by calls daily, late at night & on weekends. Rep asked pressing personal financial questions that I would never give a stranger. Rep was pushy & argumentative, always had an answer for everything which was my first flag!
Should have known that the referral housing they sent us to pays APFM for their referral services!
Better off to do my own research!
If you need help. Ask the internet general questions, ask your Drs, community organizations, government agencies... any place but this one!
Just read the BBB reviews & that should tell you everything you need to know for, 'A Place for Mom'.
A) Never EVER give out personal information about yourself or your family to any agency/housing until you have narrowed down your search, then be very guarded about what private info you DO give out. The internet is full of methods of how to protect personal information when doing a search for a parent or family member.
B) If you give out your personal number or email, just block them! Always insist on being on a DO NOT CONTACT LIST, IF BY CHANCE YOU ACCIDENTALLY GIVE OUT YOUR PHONE #.
C) There are a lot of methods to check out housing. Do an internet search, ensure you check scams, always check Better Business Bureau, YELP, as the first line of defense this info will assist initially.
D) By all means check out the internet & search housing suggestions for lawsuits of housing that you are contemplating.
Be careful, we wise, this is your loved one that is going to live there. Good luck!

We own and operate 8 facilities in the Midwest. A place for mom and caring.com are scams. They do not, and have never checked any of us out. They highjack our own advertising and steal the person looking to place their loved one. Sometimes people just want to check us out online but when they type our name, a place for mom takes our name and puts their phone number on it. If we dont contract with a place for mom they steer the person to a different facility. If we do contract with them the take the first months rent. We are forced to pay this company for stealing our own Referals!

They post sites with "affordable and low income housing for seniors" they don't have any. Called six different sites all went back to a place for mom rep. If your senior is Social Security they" don't have a place for your mom." They are fault with the info on the website and always "so sorry We will look into getting it changed". Never happened then they call you continually, you can't get rid of them. Sorry bunch of people, they should be ashamed of themselves.