The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Was undoubtedly pleased with my experience from delivery. Looking forward to ordering more items from the one and a boy ANTonkine
Order ps5 bundle. Came by FedEx with signature required which was great because many places are not doing that. Great packaging.
Was able to preorder a console and got it a couple of days post launch. Would do business again for sure
Very happy with our order! It came really fast! I was able to quickly secure an new Xbox Series X and we couldn't wait for it to get here!
I found a great deal and was able to checkout very quickly after verifying this site was reliable through evga
I was worried about getting my order because I wasn't familiar with antonline but everything came fine and on time!
Friend sent me a link for a PS5 bundle. Bought it no hassle, shipped that night in protective packaging, got to me within 48 hours. Would buy again.
They had a collectors edition of Halo Infinite and they shipped it day of release. USPS took their time getting it to me but that isn't the fault of ANTOnline
Id avoid this company. It's you ever try to talk to someone they just send automated response. They don't take the time to actually reply.
I had never ordered from antonline before but they came through for the win with the PS5. Definitely would recommend or use them again in the future.
Great business... great communication... my son will be happy December 25th when he opens his new Xbox Series S
Very fast shipping! Especially given how new the PS5 is! Super happy with how everything went! Thank you again!
Very fast shipping on my ps5, even faster than amazon or gamestop. Very satisfied, was worried but not anymore.
Their communication was great and my PS5 arrived with no issues. I will be doing business with them again
Pre-ordered the Xbox Series X, shipped on time and arrived in perfect shape. No issues, would recommend them and will use them again.
A game was missing from my order, but the company responded quickly and shipped a replacement that shipped within three days. Great experience.
The communication about payment received and shipment was spectacular. I would highly recommend to those that are trying to get the new consoles!
I was thrilled to be able to purchase the hard to get Xbox series X. My order processed quickly and arrived within days.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.