The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Awesome job with the packaging of the PlayStation wasn't expecting to get it on release day so that was a plus as well. Very satisfied
I managed to place an order for the 5900x and received my order within 3 weeks, when demand is exceptionally high.
Would buy from again!
I pre-ordered one of the PS5 bundles that was available a couple days before release, and got it the day after. No complaints for me.
Ordered my PS5 on launch day, great prices and fast delivery. I got it less than a week after, and everything arrived as expected. Thank You!
The order was delivered as promised but it missed the ps5 release day by 5 days, other than that product is working properly
Pre-Ordered a PS5 in September and received it a couple of days after launch with no delays. Will definitely use their service again.
Just like the title says, caught a pre order for the ps5 and got it when they said I would in good condition.
Great overall experience fast and easy checkout, received order within a few days. Love the bundle offer that was given for the PS5
Ordered the Xbox one S Fortnite bundle through Walmart. No issues. Ordered Sunday night... shipped Monday had it in Dallas by Wednesday.
Was able to reserve a ps5 pre-order. Item shipped on release day and was here 2 days later. 10/10 would order again!
Shipping was ok, for some reason my box was half open and looked into. Other than that everything wqs good to go
Happy with process. Quick, safe, and accurate. Got the bundle PS5 but wished they would've had a stand alone ps5 to buy.
Ordered my PS5 bundle on launch day and received it in just a few days! Will definitely order here in the future!
From start to finished, a great experience. ANTONLINE have a wonderful package deal for EVGA products. A fast check out process and delivery was about a week.
Thank you so much for the fast delivery. I didn't think my order would go through but to my surprise it did and I got a brand new ps5 bundle!
Wanted to use PayPal. Every time I clicked it the system wouldn't let me check out. Need to improve that option.
Wanted to use PayPal. Every time I clicked it the system wouldn't let me check out. Need to be better there.
Very honest and precise experience. I appreciate the hard work from the AntOnline team for making my PS5 dreams come true!
Ordered a PS5 bundle. Items were in loose in an oversized box one or two crumpled up sheets of packing paper.
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
Thank you for your review! We appreciate your business and hope you come back to shop the best deals in tech!