The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
I had a great experience with the customer service and shipping for my console I will be definitely be using this site again.
Finally after days of staying up day and night you guys were the only website to reopen sales for the Xbox! Thank you!
10/10 delivery! My order was delivered with no issues. I had constant tracking updates and my box was in perfect condition. Would recommend!
Easy purchase fast shipping. Popped up as a last resort for the new XBoX. I ended up with a series X and S.
Definitely amazed at how quickly my new system arrived. And how easy it was to change my shipping address last minute. 5/5 stars
Item was stock and easy to pay. Items were received in good time. No other place had this item. I want to thank you for what you do!
First time shopping with you guys and it was definitely Great business. And Yes I do plan on coming back and shopping more Can't wait thanks a lot.
First time shopping with you guys and it was definitely Great business. And Yes I do plan on coming back and shopping more Can't wait thanks a lot.
I had preordered a PS5 and was pleasantly surprised that it was delivered on the release date, I was expecting to wait a few more days. Will order again from ANTOnline in the future!
1st time hearing and using this website. I was happy once I received my order confirmation. The order came sooner than I had expected it to be here.
Never heard of Antonline but they had what i was looking I received my order very quick. I'd say order with confidence you'll get it and with haste.
Bought this PS5 prior to launch day and was definitely nervous. Had no idea when it would ship BUT it came on release day. Exceptional experience.
Checkout for the ps5 was perfect. I still can't believe I managed to get one here. I will be doing business with them again wherever possible.
Good job. Very smooth checkout process. Delivery time was incredibly fast. Very satisfied. Keep it up!
Great check out process, very straight forward thank you Antonline for availability and quick process time
Amazing experience! Shipping was fast and will definitely be shopping with you all again! Thank you!
Earned a customer for life... faster shipping than most big time company's very satisfied with shipping
The experience was excellent. It couldn't have been any simpler. Not to mention how fast the item shipped
First time using this site and successfully preorder a playstation 5. Received it on time. Happy with everything
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.