The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Received my ps5 bundle without any issues, antonline communicated status and shipping updated and tracking info thank you
No issues. AMD 5900x works as expected and showed up faster than expected given the lack of inventory.
From start to finished AntonOnline provided me updates. Only took 4 days to receive items shipping via ground.
If you're in the market for a PS5 do not pass these guys up! I received my item in 2 days after the order was placed and was absolutely blown away!
Thank you so much for my birthday gift! I was trying to secure a PS5 for days and luckily secured one from y'all! Got it in less than a 4 days!
Amongst all the rush and stress of the new console launch, Antonline made it easy and comfortable to get my hands on a PS5! Thanks!
I was able to snag a ps5 bundle here for pre order. I'm very lucky and grateful. Ant online was communicative and everything went great!
Quick Checkout and Even Quicker Delivery! I was unsure because it was my first purchase, but after this experience I'm a Fan.
Very good should let it be known, package has to be signed for. Unless you have ups plus and change it to drop off, anyway super fast
Great, I ordered on a Sunday and got it Wednesday. Only website to have a new gen console in stock and not have bots take them instantly.
ANTOnline has always been quick and reliable. I'll make my Order and it's in my door step about 2 business days later.
The PS 5 arrived in excellent unopened condition the day after release day. Shipping was fast and had no issues at all.
The item arrived on time, everything was in great shape and it was packed better than the one I ordered from Amazon.
My order arrived on time as promised. I was very pleased and surprised as it is a very busy season for deliveries.
Package arrived on time. All parts included and surprisingly arrived on releases day which was excellent. I will be using website again.
Fast shipping and very easy process! First time buyer on this website, I was sketched out at first but everything was smooth!
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to support@antonline.com for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to support@antonline.com for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to support@antonline.com! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.