Overview
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was sketchy on ordering it from this website since I haven't ordered anything from here before. They had PayPal so I went ahead and ordered the PS5 and it came in on release day.
Followed some accounts on twitter and the antonline twitter page. Very helpful. Was fortunate to get this after thanksgiving day
In and out quickly and there was even bot protection on the site, best online experience with hardware so far
In and out quickly and there was even bit protection on the site, best online experience with hardware so far
The website could have more information about the purchase, other than that my transaction went smoothly, order arrived as described.
Very communicative, informed us of any changes with our order due to supply issues out of their control. Everything arrived.
Definitely will buy from ANTOnline in the future. They have very good deals every time and the shipping is fast
Antonline had the cheapest prices before any other retailers. The GPU came in much faster than expected and it works.
Easy ordering. Updates when needed. Fed ex arrived much earlier than UPS but it still arrived on the day of.
Easy process, received quickly! This thing is making me put in at least 50 characters so that is stupid though.
Lucky enough to snag a bundle on launch day and was delivered with haste and in perfect condition. Much appreciated
Good experience. Fast shipping. Easy transaction. Will try to get a PlayStation if they get them in stock from here
I am thankful for the swift delivery and impressed that the package made it to me completely unscathed. Thank you.
Loved the service quick to answer and quickly sends out my order will definitely do more business in the future.
Fast and made my family happy. Great experience with the console but wish it came with an Xbox elite controller
Literally got my order a day later. I was beyond impressed with the whole experience for a first time customer
I received my package in a prompt fashion. All contents ordered was received with no issues to report. Thank you.
Amazing company, great deals and shipping. Very satisfied with the product and grateful I was able to get it fast
Got the product all is good, just inconvenient because I'm third shift and had to have someone take a day off of work to sign for the package
Delivery took 2 days after release day but they delivered & it was the only site I was able to get one, unlike all the other major retailers
Outrageously Good Value + Free Shipping on Every Item, Every Day!
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- Atlanta, GA, United States
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Business Highlights
- Free Shipping
- Concealed Packaging
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members