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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
252
value
391
shipping
389
returns
98
quality
836
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7,677 reviews
How would you rate ANTOnline?
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California
1 review
0 helpful votes
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Everything arrived just fine.
December 9, 2024

30th Anniversary Controler and game disk arrived undamaged, the game code did not work for Doom Anthology.

Date of experience: December 8, 2024
New Jersey
1 review
0 helpful votes
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Excellent experience
December 31, 2024

Excellent experience in the past so I made a purchase again.

Date of experience: December 21, 2024
Louisiana
1 review
0 helpful votes
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Great site
December 5, 2024

Always delivered and great website to deal with. I will continue to purchase items from Anton online due to good customer service.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Poor packaging
September 25, 2024

The controller that I ordered came in a plastic bag. The box the controller came in looked like ther

Date of experience: September 15, 2024
North Carolina
1 review
0 helpful votes
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Great
December 28, 2024

Great place to order electronics from for a good price love it

Date of experience: December 18, 2024
Virginia
1 review
0 helpful votes
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Quick and Easy
December 27, 2024

Great deals! Everything is super secure and easy to use. Thank you

Date of experience: December 17, 2024
Michigan
1 review
0 helpful votes
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Always a fantastic place to shop!
December 26, 2024

Purchased several items over the years, always in good regard!

Date of experience: December 16, 2024
Ohio
1 review
0 helpful votes
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Always Offers Great Price
December 25, 2024

I love their pricing, they will give new product at great price

Date of experience: December 15, 2024
Virginia
1 review
0 helpful votes
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No Complaints, got a good deal
June 24, 2024

Decided to do a console upgrade and wanted one with a disc drive for backwards compatibility. ANTOnline was offering a good deal for a Series X, so I purchased it and they delivered it, and the bundled item, in excellent condition.

Date of experience: June 14, 2024
South Dakota
1 review
0 helpful votes
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Great Company
December 3, 2024

They have the best deals out there compared to any big box store. Not today mention it is pretty fast shipping.

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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Fast Shipping
December 16, 2024

With their fast shipping and overall great online shop you can always find what you need.

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Worth it
December 16, 2024

Awesome, came in handy at a great time for me. Highly recommend for everyone

Date of experience: December 6, 2024
Oregon
1 review
0 helpful votes
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It was great I got what I ordered with no issues at all. However I can't change my password as the email won't go through. Please fix!

Date of experience: October 27, 2024
Indiana
1 review
2 helpful votes
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DO NOT try to return OR
February 15, 2021

If you try to return anything back to them, good luck cos you'll regret it. Their return policy has so many loopholes only to benefit themselves and screw the consumer out of at least 15-30% of what you paid. Item can be factory sealed as you received it, they would still deduct up to 30%. If you had digital media, that's non returnable regardless of you used it or not. Customer service is useless over the phone and email replies are from live agents but copy and paste from their site. Shipping was fantastic, purchase experience was great but everything else was a huge turnoff. I would not suggest doing business with such shady and dishonest business.

Date of experience: January 16, 2021
California
1 review
2 helpful votes
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Box Damaged
November 17, 2021

Game was shipped in a bubble mailer so box arrived with dents all around. Poor packaging choice for a special edition. It also arrived nearly 3 weeks after the order was placed. Will never be buying from Antonline again!

Date of experience: October 18, 2021
Arizona
1 review
1 helpful vote
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Purchased an Xbox series s bundle for my son for his birthday. On the second day the fan on the system would run really loud and smelled like it was going to catch on fire. Returned to the company and received a refund of $200 less than what I paid for. They charged a restock fee just so they can resell the defective equipment. The customer service there is a joke, it's like talking to people who have never worked a day in their life. Will never buy another thing from this garbage company again.

Date of experience: May 4, 2021
Ohio
2 reviews
3 helpful votes
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Tried to get support, Instead I got accused.
January 12, 2022

After purchasing an ink cartridge, I decided to purchase some gaming consoles for my family. I noticed that Ant Online was selling them, though very pricey with taking advantage of supply shortages and forcing bundle sales. I decided to buy some. I bought a Series S Bundle, and Xbox Bundle and a PlayStation Bundle. All these transactions were on different days and entirely independent of one another. Well, I noticed that one of my transactions were cancelled. No explanation, no communication. Nothing. After reaching out, they responded with the attached.

No, "I'm sorry", or "Let me explain"... no. Straight to " You are a criminal"!. Dude, Ive bought more than just consoles from you. I've bought your stupid high price bundles so my family can have a good Christmas. I regret ever buying anything from this place. The thousands of dollars I spent went to an awful, awful organization.

Date of experience: December 13, 2021
Massachusetts
1 review
0 helpful votes
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Happy customer
January 4, 2021

Was able to purchase this on Antonline with no issues. In a world where "bots" push real people out of the way, Antonline put their foot down and took care of the people. Purchased for my cousin. Smiles all around.

Date of experience: January 4, 2021
Antonline R. ANTOnline Rep
over a year old

Thanks for shopping with us! We hope you will enjoy your purchase and will visit us again soon.

New Jersey
1 review
1 helpful vote
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Awful customer service
January 3, 2022

Never received order. UPS says delivered but was home and UPS never attempted delivery. Antonline has been absolutely no help. Originally they said to wait 10-14 days then provided me with proof of delivery for the wrong order. Takes 3 or more days to respond by email and phone just says to email them. They did not read or respond to any of my emails instead they just sent one line answers saying sorry. Worst customer service I've ever experienced. UPS says seller can file a claim but Antonline refuses to do so.

Date of experience: December 4, 2021
North Carolina
2 reviews
2 helpful votes
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No customer service
February 25, 2021

Antonline refuses to communicate with me except though better business bureau responses and PayPal claims. I had a problem with my order, and they've entirely ignored my emails, my request for assistance on their website, and any other attempts to contact them, including through sitejabber.

Customer support is nonexistent and they were happy to blame me for the problem with my order and take my money after failing to deliver what I ordered. This company may be legitimate, but they're happy to scam customers out of money and leave them hanging with no recourse.

Date of experience: January 26, 2021