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ANTOnline

Overview

ANTOnline has a rating of 4.6 stars from 3,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ANTOnline most frequently mention xbox series, great experience and launch day. ANTOnline ranks 2nd among Computer sites.

service
252
value
391
shipping
389
returns
98
quality
836
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7,677 reviews
How would you rate ANTOnline?
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New York
1 review
2 helpful votes
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Bad shipping experience
November 16, 2021

Item was all dented due to shipping in a bag and not a box. Horrible experience, will never shop with again. Very disappointed with this company, look elsewhere if you want your items to arrive in good condition.

Date of experience: October 17, 2021
Colorado
1 review
1 helpful vote
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Item Damaged, Customer Service Lacking
October 7, 2021

This would have been a good review if I had received my item in excellent condition. ANTOnline did not pack the Xbox well and as a result it was damaged during shipping. After repeated attempts of communication with them, they have not taken any responsibility and want me to pay shipping back to them as well as a 15% restocking fee. It is unacceptable that I should pay anything due to their negligence. I have initiated a dispute with my credit card. Buyers Beware!

Date of experience: September 7, 2021
New Jersey
1 review
2 helpful votes
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STAY AWAY!
May 9, 2021

They will not take back the broken monitor the sent me. Customer service hangs up on you. Not a legit company. If you order from them and have any issues you are screwed it's not worth it. So much more to this story but not wasting another minute of my time on it.

Date of experience: April 9, 2021
New Jersey
1 review
1 helpful vote
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Good experience with cancelling order
June 22, 2021

Great customer support! While it says on their site that they don't do cancellations, they were able to cancel when I reached out to them right after I placed the order. They promptly responded and helped me cancel through their support email, so I'm quite satisfied with my experience.

Date of experience: June 21, 2021
Utah
1 review
18 helpful votes
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I found antonline listed on the Microsoft website. For that reason, I chose to trust them.

Took one week to process the order, multiple days to transfer it to UPS and now it is stuck at the shipping location. It's super hard to get anyone on the phone and when I did they could only have a different team email me.

This is not a reputable business. Do not waste your time with them.

Date of experience: June 14, 2020
Illinois
1 review
0 helpful votes
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Always a pleasure to purchase here.
December 13, 2024

I have never have any issues with purchasing here every holiday season

Date of experience: December 3, 2024
Virginia
1 review
0 helpful votes
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Great deal
December 13, 2024

Great deal for Microsoft office 365 that is valid for 15 months.

Date of experience: December 3, 2024
Michigan
1 review
8 helpful votes
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Trash
December 5, 2018

Ordered a Xbox don't know if it was any good because it arrived damaged it had no protection in box.The game came caved in I sent it back and they withheld my money. They give you the run around well please run from them.

+1
Date of experience: December 5, 2018
Louisiana
1 review
10 helpful votes
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Awful experience
April 3, 2020

Do not use this company. The customer service is very shady. After ordering a gaming console I sent an email to check the status of my order after hearing nothing from them for a week. After another week I started calling. The customer service department will not give any information regarding my order, they say they will submit a ticket to the department who handles the inventory. This mystery inventory team does not have a phone and will only respond via email. After 2 weeks and daily calls I still cannot get any information, I've even been hung up on. I just want my order cancelled and my credit card refunded after this terrible experience.

Date of experience: April 3, 2020
California
1 review
0 helpful votes
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Great Service!
November 24, 2020

I impulsively bought a Playstation 5 from Antonline because I was desperate and it was the only place I could get one. Then I saw a lot of bad reviews and got nervous. Turns out I had no reason to be nervous at all. These people handled everything like pros and had great communication through email. I got my bundle and everything was perfect. I will definitely use them again.

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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No bs shop that has what i need.
December 7, 2024

Did not markup prices for hard to obtain item, notified me when in stock,

Date of experience: November 27, 2024
North Carolina
1 review
0 helpful votes
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Great service
December 7, 2024
Updated review

Really good service and superfast shipping prices are better than Best Buy.

Date of experience: November 27, 2024

Fast Company
October 3, 2024
Previous review

Very quick shipping and great prices a lot to choose from. Nice website

Date of experience: September 23, 2024
California
1 review
2 helpful votes
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Worst customer service experience in my life
January 28, 2021

I ordered an AMD processor from antonline for a friend of mine doing a build. I made sure to check the "return" portion of the website for restocking fees and saw nothing there. I ended up having to return the product (it was unopened and still sealed) and was charged return shipping and a 15% restocking fee, though there was no mention of that. When I tried to speak with a customer service rep there she hung up on me, which has never happened to me before. So I'm out $100

Date of experience: December 29, 2020
California
1 review
0 helpful votes
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Great store
December 6, 2024
Updated review

Easy store to browse and buy. I will be returning to purchase more in the future

Date of experience: November 26, 2024

Quick and easy
February 7, 2024
Previous review

Quick and easy

Date of experience: February 7, 2024
Michigan
1 review
0 helpful votes
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Great Deals, Easy Shipping
December 6, 2024

Great place to find bundles and good tech prices on newer products or hard to find products.

Date of experience: November 26, 2024
Iowa
1 review
2 helpful votes
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0 stars
May 8, 2021

I order for Xmas and have been trying to get a response ever since. I either get hung up on or no one replies to emails or support tickets. UPS messed up the delivery and then sent my refund to antonline. Now ant won't refund my money they just ignore you.

Date of experience: April 8, 2021
Tennessee
1 review
0 helpful votes
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WOOHOO!
December 5, 2024

Always fast and accurate! Always exactly what I wanted. Shop with confidence.

Date of experience: November 25, 2024
Georgia
1 review
0 helpful votes
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Awesome website and shipping for a high-demand item
December 7, 2020
Updated review

My order was dropped after submitting the "submit order" button about 3-4 times before finally going through. That being said, antonline's website was stable under load unlike several other retailers, and it's much appreciated that your site makes a hard target for bots. Phenomenal shipping speed! Thanks for the great service!

Date of experience: December 7, 2020

My order was dropped after submitting the "submit order"...
November 30, 2020
Previous review

My order was dropped after submitting the "submit order" button about 3-4 times before finally going through. That being said, antonline's website is stable under load unlike several other retailers, and it's much appreciated that your site makes a hard target for bots

Date of experience: November 30, 2020
Florida
1 review
0 helpful votes
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Fantastic Support!
July 29, 2021

Got to me very quickly about my order and returned it so fast! Absolutely wonderful! They have a bunch of great stuff too to check out w/plenty of good deals & bundles throughout the week! Highly reccomend!

Date of experience: July 28, 2021
Florida
1 review
0 helpful votes
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Ps5 bundle
November 29, 2020

Fast shipping, good price! Was not expecting such a quick arrival time but it showed up to my house 4 days later! I guess thats the one benefit of living in florida (their facility is located in Georgia)

Date of experience: November 29, 2020